Reviews
This profile includes reviews for Beyond Finance's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 9,605 Customer Reviews
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Review fromShellene D
Date: 08/11/2022
5 starsShellene D
Date: 08/11/2022
Great service! Thank you for all your help, Greatly appreciated!
Beyond Finance
Date: 08/16/2022
Hi ********, Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you. During your program, we encourage you to keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at **************************************** or ************. Were here to help. Thanks, Client Success Team at Beyond FinanceReview fromDonald C.
Date: 08/11/2022
1 starDonald C.
Date: 08/11/2022
Buyer beware, Debt relief not so much after paying into the program for over 9 months and only having two creditors settle with Beyond Finance. And two creditors still outstanding with no settlement in sight. BF took their fees emptying my account of over $4000.00 and only paid my creditors $495.00 . They only seem to settle an account, when the balance in your funding account with them can cover their fees, and then they empty it. And setup such low payments with your creditors it will take years to pay off. But as long as they get their fees first , then someone is happy but not the customer. Had I known what I know now , I would have worked with my creditors to get my balances down stopped the late fees and interest. And paid them off myself. So now I am out $4000.00 and still have a heugh debt to resolve since firing Beyond Finance. Oh and another thing don't get sucked in by their Graduation loan by their associate company Above Lending. They wanted me to take a loan at 23% interest for ******************** an additional $19000.00 to pay off my debt. It's all a scam.Beyond Finance
Date: 08/12/2022
Thank you for the feedback, ******. We are looking into your experience further and will be reaching out as soon as possible to resolve this matter.In the meantime, you can contact us at ************ or **************************************** to speak directly with a member of our team.- Client Success TeamReview fromPatricia J
Date: 08/11/2022
5 starsPatricia J
Date: 08/11/2022
I think the staff was fantastic. I was very glad for the help, hope everything goes wellBeyond Finance
Date: 08/16/2022
PatriciaCongratulations on taking the first step towards financial freedom! Were so pleased youve already had a positive experience with our team, and well continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.Thanks for choosing Beyond Finance!- Client Success TeamReview fromSherry T.
Date: 08/11/2022
5 starsSherry T.
Date: 08/11/2022
Very friendly staff, answered all my questions! I felt as though a burden had been lifted off my shoulders after our conversation.Beyond Finance
Date: 08/16/2022
Hi ******, Thanks for leaving us such a great review! Were happy to hear that our client service is living up to your expectations. As always, youre welcome to contact us at **************************************** or ************. Thanks for choosing Beyond Finance!- Client Success Team at Beyond FinanceReview fromFelicia M.
Date: 08/11/2022
5 starsFelicia M.
Date: 08/11/2022
Have gone above and beyond what I expected. Just signed up and they've already cut my debt in half with 3 different creditors.Beyond Finance
Date: 08/15/2022
*****************,Thanks for leaving us a review and congratulations on reaching your first resolutions!You've reached an important financial landmark and were excited to be helping you on your debt relief journey. Thank you for choosing Beyond Finance!- Client Success Team at Beyond FinanceReview fromALICE Y
Date: 08/11/2022
5 starsALICE Y
Date: 08/11/2022
I registered a concern in a previous survey or email and lo and behold ****** called me to make sure I am okay, to provide me your company name to give to my creditors and to see if I have other questions and concerns. I am most thankful for the concern Beyond Finance Personnel shows me.Beyond Finance
Date: 08/15/2022
Hi *****, Thanks for the feedback! We want all of our clients to have a great experience with our programwere glad that our Client Success team was able to reach out to address your concerns.As always, youre welcome to contact us any time at **************************************** or ************. Were here to help.- Client Success Team at Beyond FinanceReview fromMary K
Date: 08/11/2022
5 starsMary K
Date: 08/11/2022
So far seems to be okay. Still skeptical but have not been in the program for long.Beyond Finance
Date: 08/15/2022
Thanks for leaving us a review so early in your program, ****! Were so glad that you chose to enroll and we cant wait to help you move beyond debt. Were dedicated to keeping you up-to-date with your progress throughout your journey! You can track your debt relief progress by viewing your program online [https://www.beyondfinance.com/], or by contacting us at **************************************** or ************. Thanks for choosing Beyond Finance!- Client Success TeamReview fromLisa C
Date: 08/10/2022
5 starsLisa C
Date: 08/10/2022
Beyond has been life changing! They have settled timely with each company and even negotiated with litigation. They have not only saved me thousands, but also provided me the framework for repairing my credit. They have provided total piece of mind. The customer service has also been amazing! They are supportive, kind, patient and understanding. Being able to work through financial burdens without the feeling of judgement has been incredible. I would highly recommend Beyond to anyone looking to resolve their debt.Beyond Finance
Date: 08/15/2022
Hi ****, Thanks for sharing your great experience with Beyond Finance! Its our absolute favorite thing to see our teams efforts pay off in real-time. But your progress is not only a testament to our program but your steadfast dedication to making your monthly deposits!Keep up the good work! - Client Success Team at Beyond FinanceReview fromPaula K
Date: 08/10/2022
5 starsPaula K
Date: 08/10/2022
WHAT A SMOOTH TRANSITION! THE EMPLOYEES WERE FANTASTIC IN EXPLAINING EVERYTHING!Beyond Finance
Date: 08/15/2022
PaulaCongratulations on taking the first step towards financial freedom! Were so pleased youve already had a positive experience with us, and well continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.Thanks for choosing Beyond Finance!- Client Success TeamReview fromHeather T
Date: 08/10/2022
1 starHeather T
Date: 08/10/2022
I was with this company for a little over a year. In the span of that year, I paid them $7,893.70. Of that money, $5,037.49 was taken in fees by Beyond Finance. I was lied to repeatedly over the phone about one transaction that I questioned, with every person I spoke with giving me a different story. In the end, what I learned was that they asked me for an additional $409 one month to make a settlement for me, and in turn took that money in fees and did not complete the settlement. When I finally started looking at all this and decided to cancel, I was told that it is likely I wouldn't get any money back from my dedicated account because the remaining $589 they have in there would likely also be taken in, you guessed it, fees. Please do yourself a favor, do your research, and don't throw all your money away to this company. They are FAR more concerned with collecting fees than actually helping you to pay off debt. Call your creditors and work with them yourself.Beyond Finance
Date: 08/12/2022
Thank you for the feedback, *******. We are looking into this for you and will be reaching out as soon as possible to resolve this matter.In the meantime, you can contact us at ************ or **************************************** to speak directly with a member of our team.- Client Success Team
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