Reviews
This profile includes reviews for Beyond Finance's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 9,605 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJoyce P
Date: 08/05/2022
5 starsJoyce P
Date: 08/05/2022
She answered questions I asked promptly and clearly. Genuine concern was expressed while reviewing what to expect in the next few weeks.
Beyond Finance
Date: 08/08/2022
JoyceThe fact that you had such a great experience with our Client Success team is music to our ears! Its vital to us that our team is able to be there for you in a way that makes you feel comfortable, supported and fully informed. Thanks for letting us know that were on the right track!Client Success Team at Beyond FinanceReview fromJudith S
Date: 08/05/2022
4 starsJudith S
Date: 08/05/2022
Very good customer service. Everything was explained to me so I could understandBeyond Finance
Date: 08/08/2022
Hi ******, Thanks for the feedback! We want all of our clients to have a great experience with our programwere happy that our Client Success team was able to fully explain the program to you!As always, youre welcome to contact us any time at **************************************** or ************.- Client Success Team at Beyond FinanceReview fromKeith H.
Date: 08/05/2022
1 starKeith H.
Date: 08/05/2022
I been dealing with them for 3 months I feel like its almost a joke they take my money then refund a part of it 2ice so far because of errors on their end they say they are gona get you 50% off ur credit card but they charge you 25% to do so so if owe ***** you will pay them **** for **** so total **** - now what they dont tell you is you will be charged the entire time you pay them monthly of ***** dollars . So if you pay them for 50 months you will be charge 750-1250 in fees that are un refundable. So on ***** you still end up paying **** if they reach agreement of 50 % if and regardless ur paying 15 to 25 a month in unrefundable fees to a third party company. It just seems like a big scam to tell you the truth and your credit will be ruined.Beyond Finance
Date: 08/08/2022
Thank you for the feedback, *****.We appreciate your feedback and were sorry to hear that you have concerns about how much youre saving.Our goal is to save our clients as much money as possible, although we cannot always guarantee those savings with individual creditors. Our program can help our clients reduce their enrolled debt by up to 50%. Compared with remaining in an often perpetual cycle of making minimum payments to your creditors, our program is much less expensive.Wed love to discuss your program with you in greater detail. A member of our team will be reaching out shortly to talk.- Client Success Team at Beyond FinanceReview fromJason B
Date: 08/05/2022
5 starsJason B
Date: 08/05/2022
An amazing company that has helped me get my financials in order. Everyone I have spoken to has been very knowledgeable in what the company does. Great attention to detail. Amazing group of employees with the company. So happy they chose me to help get my life back on track.Beyond Finance
Date: 08/08/2022
Hi there *****, Thanks for the positive feedback, and congratulations on moving beyond debt! Our goal is to get our clients back on track financially, and were so happy to be helping you accomplish that! Thanks again, Client Success Team at Beyond FinanceReview fromMack B
Date: 08/05/2022
5 starsMack B
Date: 08/05/2022
Very helpful in my debt resolution process. Should of done this years ago!Beyond Finance
Date: 08/08/2022
Hi ****, Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you. People seeing real results is what its all about. Thanks, Client Success Team at Beyond FinanceReview fromChristi A
Date: 08/04/2022
5 starsChristi A
Date: 08/04/2022
I was going through a lot of hardships these couple of years and my bills have accumulated and overwhelmed me. I was looking for a solution to help fix my problem and was even going to take out a HELOC on my home. I was running out of places and a lot of loans kept saying no so I almost ran out of options. I just started this program but the people who have spoken to me explained each step and gave me peace of mind I haven't felt in a while. I recommend anyone to try a program first.Beyond Finance
Date: 08/08/2022
Welcome to the program, Christi!Thanks for taking the time to review us! We know that being burdened by debt can be stressful, but were excited to help you take your first steps towards a ****************** future.Were committed to keeping you informed as progress is made on your debt resolution journey: you can always track your debt resolution progress by viewing your program online [http://portal.beyondfinance.com] or contacting us with questions at **************************************** or ************. Were here for you.- Client Success Team at Beyond FinanceReview fromTyler L
Date: 08/04/2022
1 starTyler L
Date: 08/04/2022
I will never recommend this company to anyone! I just closed my account out today and requested that the money that is left be refunded to me ($136) I was told that they are taking it for a processing fee! Also, about a month back I had requested that *********** be reduced from $374 monthly to $110 for 2 months because I am struggling financially due to the economy. The changes were accepted and the associate confirmed that they had made the changes but come to find out a month later I get a notification from my bank that my account had been overdrawn because they never physically changed the amount of the deposit! I get ahold of Beyond Finance and they tell me that there is nothing they can do for 3-5 business days until the money clears into my dedicated account. I had to call my bank and pay $30 to have them stop payment so my account balance would be positive. I was told that I would be reimbursed so, I sent my information and proof that I had to pay the fee due to their mistake but they are taking their sweet time! This is the second time in the last 6 months that they have done this! Not a very organized company!Beyond Finance
Date: 08/08/2022
We appreciate your review, ****** We are sorry to hear that our program was not the right fit for you. The money clients deposit into their Dedicated Accounts belongs to them and remains entirely under their control for the duration of their program participation. You are entitled to the return of any money you accumulated less any fees earned by Beyond Finance. We are currently reviewing your program experience in greater detail and will reach out to you shortly to resolve this In the meantime, do not hesitate to reach out to us with any other questions or concerns you may have (phone: ************ / email: ******************************************* Client Success Team at Beyond FinanceReview fromBriona G
Date: 08/04/2022
5 starsBriona G
Date: 08/04/2022
Answered all my questions the best they could and are working for me not against me.Beyond Finance
Date: 08/08/2022
Hi Briona, Thanks for leaving us such a great review! Were happy to hear that our Client Success team has been able to answer all of your questions and help you prepare to begin your debt resolution journey! As always, youre welcome to contact us at **************************************** or ************. Thanks for choosing Beyond Finance!- Client Success Team at Beyond FinanceReview fromChristopher P
Date: 08/04/2022
5 starsChristopher P
Date: 08/04/2022
Very helpful, knowledgeable took time to explain my situation in terms I can understand.Beyond Finance
Date: 08/08/2022
Thanks for leaving us such a great review, ***********! Were happy to hear that our Client Success team could fully explain our program and how it works to you.As always, youre welcome to contact us at **************************************** or ************. Thanks for choosing Beyond Finance!- Client Success Team at Beyond FinanceReview fromHarold H
Date: 08/04/2022
5 starsHarold H
Date: 08/04/2022
Beyond Finance is the best thing to happen to my financial situation. One monthly payment, no chasing money orders. Thanks for helping me out Beyond Finance.Beyond Finance
Date: 08/10/2022
Hi ******, Thanks for the positive feedback! Our goal is to help our clients achieve their financial goalswe're so glad to hear that our program is helping you consolidate your payments into one. Thanks again, Client Success Team at Beyond Finance
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.