Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Restaurants

Jack In The Box Inc

Reviews

This profile includes reviews for Jack In The Box Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Jack In The Box Inc has 795 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.12/5 stars

    Average of 105 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMonica H

      Date: 08/22/2022

      1 star
      This is the second time in 2 months I have came to a jack in the box and the prices I was charged weren't what Was advertised. When I asked employees both times they had no answers and looked just clueless. I always went through the drive thru on both visits and I was charged for separate seating? Each was taxed individually.
    • Review fromV. C.

      Date: 08/21/2022

      1 star
      Drive-through manager overcharged me an was rude brushing me off "to go to next doors resturant ******** (better choice)if I didnt like it" after over charging me an wouldnt explain the overcharge!! *******, *****.
    • Review fromKrystin B

      Date: 08/18/2022

      1 star
      The here in ******* ********** is hardly open and yet when you order via app it just let's you and they take your money. Now you're hungry cause you didn't get your order and you lost money cause they weren't open. I think that location needs to be closed permanently or the hours need to be updated cause ain't no way its open from 6 am to 11 pm. I've filed a complaint with them and asked for refund and they offered a coupon for a free ***********. I don't want fries I want my money back. It's sad that once this corporation was on top after ********** but now they **** and should just close!
    • Review fromDakota H

      Date: 08/06/2022

      1 star
      The soda has a weird taste and aftertaste. I thought it was just me but I remember first thinking something was off a couple months ago and stopped ordering soda, but today I did get a soda and something was obviously wrong. My suspicion is that the machine probably hasn't been cleaned in a very long time.
    • Review fromRhett W

      Date: 07/23/2022

      2 stars
      The employee I tried to order from didn't even know about a deal Jack in the Box was offering and as a result, refused to apply the deal to the order I would have made.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.