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Average of 460 Customer Reviews
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Review fromMartha D
Date: 08/13/2024
1 starMartha D
Date: 08/13/2024
DO NOT GET THIS AO-CALLED SERVICE!! It is garbage!! They don't include anything you can't find out on your own
Truthfinder
Date: 08/21/2024
Dear ******,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.After a thorough investigation, we were unable to locate an account with the information provided. In order to meet these expectations, we request all applicable information listed below:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromLee J
Date: 08/12/2024
1 starLee J
Date: 08/12/2024
My personal experience and opinion is that Truthfinder is a SCAM and FRAUD. Dont waste your time. Rat B******* like this like this should be imprisoned and impaled. Strong letter to follow.Truthfinder
Date: 08/14/2024
Dear ***,When a user activates an account with **********************, they must provide an electronic signature authorizing TruthFinder to charge their credit card, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email upon signup. After a thorough investigation, we were unable to locate an account with the information provided. In order to meet these expectations, we request all applicable information listed below:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The Paypal email address or Paypal Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromDustin D
Date: 08/11/2024
3 starsDustin D
Date: 08/11/2024
They did have some information that I was looking for, but they did not disclose what the fee for their service was or if there was even a fee until after I had waited 30 minutes for their report to load. In addition, after I paid the fee, another disclosed fee was required for me to view the information i requested. And of course, they use the unwanted auto renewing model that a lot of businesses these days use to try and eke that extra bit of money out of customers who forget to cancel or don't read the fine print. Very consumer unfriendly. If i didn't know better, I'd say the A rating on the BBB is completely false.Truthfinder
Date: 08/12/2024
Dear ******,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.All subscriptions have been canceled and we have reversed the pending charges on this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromRobert A
Date: 07/27/2024
5 starsRobert A
Date: 07/27/2024
Truthfinder.com is running a scam Asking for people's money And they are also spamming on ******Truthfinder
Date: 07/30/2024
Dear *************************,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromwilliam w
Date: 07/21/2024
1 starwilliam w
Date: 07/21/2024
DECEPTIVE; PYRAMID STYLE SCAM PROMISES 'COMPLETE" BACKGROUND REPORT. HAS ONLY INFO FROM PHONE BOOK. THEN THEY ASK FOR MORE MONEY FOR MORE INFO. ORIGINAL INFO INCOMPLETE. MISSING OR IN ERROR. REPORTED SHOULD SHOW 4 DIVORCES; SHOWS NONE. NO ARREST RECORD; NO TRAFFIC RECORD; THOSE ALL COST MORE MONEY.... EVEN THO LISTED IN THE" ****** BACKGROUND REPORT ADD.WILL DISPUTE CREDIT CARD CHARGE...RIPPOFF!! BEWARE!!Truthfinder
Date: 07/23/2024
Dear *******,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.After a thorough investigation, we were unable to locate an account with the information provided. In order to meet these expectations, we request all applicable information listed below:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The Paypal email address or Paypal Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromApril H
Date: 07/19/2024
1 starApril H
Date: 07/19/2024
After doing a ****** search, this website came up. I clicked on it because I am considering seeking employment soon. I immediately warned about continuous false accusations about my name and there wasnt any mistake of which ***************************, age 45, in ************, **, that they were referring to, since I am the only one of me. I definitely did not pay to move forward with this scamming information. I am not a criminal. I am not guilty of any of vague false accusations they claimed to clickbait someone into paying for information that cannot be verified. They are at the top of a ****** search for my name, which might keep me from getting a job without ever paying to see the results. My husband and I pay my back due taxes yearly. I have student loans being investigated for obvious reasons of a fraudulent school situation. There is nothing else. To say otherwise is fraudulent.Truthfinder
Date: 07/23/2024
Dear *************************,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.We care about your privacy and your ability to personally control the display of your public data. The ****************** allows you to limit the ability for other users to view your report while preventing others from abusing this function of the website. To exercise this right, access our suppression tool here, **************************************** and click on Suppress ***************** Please allow up to 48 hours for these changes to reflect on our website. Please keep in mind that we do not remove *** offender location data and that these names could still appear as a possible relative or associate in another individuals background report.Your request to remove your information from the TruthFinder website, will be applied to the *********** displayed on all people search sites owned by PeopleConnect including TruthFinder.com, Intelius.com, Instantcheckmate.com and USSearch.com.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMarilyn M
Date: 07/13/2024
1 starMarilyn M
Date: 07/13/2024
Very unhappy with this company - After I cancelled their services (on the same day I signed up for them), I discovered an unauthorized charge of $29.89 from my Paypal account. I have since contacted them via email and requested a full refund.Truthfinder
Date: 07/16/2024
Dear ***********************************,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromKathy C
Date: 07/12/2024
1 starKathy C
Date: 07/12/2024
Truthfinder is not deserving of one star. They run a shoddy business and do not provide refunds as requested let alone respond to emails!!! They are definitely not worth the time or money.Truthfinder
Date: 07/16/2024
Dear *************************,We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromdoris h
Date: 07/09/2024
1 stardoris h
Date: 07/09/2024
started giving information on site, decided I didn't want service, left site and now get pop *** asking me to view my report daily. I tried website to get rid of them to no avail, tried to call but couldn't be connected due to poor weather. I just want them off my screen. & do not want your service.Truthfinder
Date: 07/10/2024
Dear *****,Pursuant to the TruthFinder privacy policy, by submitting your email address via our site, you consented to receive emails from TruthFinder, our affiliates, and third parties concerning promotional offers unrelated to TruthFinder. Customers may opt out of receiving these email messages at any time by clicking on the Unsubscribe link at the bottom of each email.We have unsubscribed your provided email address from receiving emails from TruthFinder. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromHOWARD H
Date: 07/08/2024
1 starHOWARD H
Date: 07/08/2024
They claim they will remove your information if you request ask them to. I have requested they remove mine two times and it's still there. My main reason is without paying anything they give all my families names I don't like that because scammers could use the names to claim they are holding them and demanding money not to harm them. Also I am a victim of the ************ Breach which has already caused me a lot of grief and problems I dont need this! I have filed a complaint with FTC but its still there.Truthfinder
Date: 07/09/2024
Dear ******,TruthFinders information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only.Regarding your request to have your public data removed from the TruthFinder website. We care about your privacy and your ability to personally control the display of your public data. The ****************** allows you to limit the ability for other users to view your report while preventing others from abusing this function of the website.To exercise this right, access our suppression tool, here: **************************************************** click on Suppress ***************** At this point, click on Manage My Suppression Rules. You will be asked to submit your email address to begin the process. Please allow up to 48 hours for these changes to reflect on our website. Please keep in mind that we do not remove *** offender location data and that these names could still appear as a possible relative or associate in another individuals background report.Your request to remove this information from the TruthFinder website, will be applied to the *********** displayed on all people search sites owned by PeopleConnect including TruthFinder.com, Intelius.com, Instantcheckmate.com and USSearch.com. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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