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Business Profile

Searchers of Records

Truthfinder

Reviews

Customer Review Ratings

1.29/5 stars

Average of 462 Customer Reviews

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Review Details

  • Review fromRhonda C

    Date: 06/21/2025

    1 star

    Rhonda C

    Date: 06/21/2025

    $29.00 for nothing! Wanted to know if someone had warrants. This site is a waste of time and money!

    Truthfinder

    Date: 06/23/2025

    Dear ******, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We do not provide warrant status as this is not public information we offer.We have cancelled all memberships and refunded ******** account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromDaniel C

    Date: 06/20/2025

    1 star

    Daniel C

    Date: 06/20/2025

    Misleading. In the loading screen before I purchased, it said the person I was searching for was on a government watch list, had criminal history, and had graphic content. I even had to verify I was 18+. After I paid, the report literally had no information except family relatives, phone numbers (wrong phone numbers), and emails (again, wrong). Do not give them your money.

    Truthfinder

    Date: 06/23/2025

    Dear ******, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded ******** account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromMichelle D

    Date: 06/18/2025

    1 star

    Michelle D

    Date: 06/18/2025

    Truthfinder hijacked/STOLE my account and personal information from InstantCheckmate. Once my report with InstantCheckmate was completed I received a popup in my right lower screen that said you report is ready click here to see it and get it emailed if you want. I clicked on the message and it immediately showed it was downloading and I would receive my report soon. Then it opened up a payment page at which point it charged me $14.16, then wanted another $3.99 and then asked for $7.99. After robbing my bank, i looked at a very unprofessional report that had maybe 1/4 of my information, mostly a couple of addresses and names and then MANY ADDRESSES AND NAMES THAT I HAVE NEVER HAD AN ASSOCIATION WITH! There was nothing like I was seeing under InstantCheckmate with their popups and questions/statements it was making. The data it did show was many years old! Since it was late in the evening I couldn't call. I than began researching and realized that Truthfinder and InstantCheckmate are own by an umbrella company. They were sued and fined $5.8 million dollars for fraud and *********** I was able to call InstantCheckmate who stated they couldn't find an account for me when ALL OF MY INFORMATION I SUBMITTED WAS ENTERED ON THEIR SITE, NOT TRUTHFINDER! I called truthfinder who did find my information and told them that what they did by hijacking my account directly away from the site I was signed into has to be illegal! I want my money back and I want it known what this people are doing to steal from consumers! This feels like a scam and at most fraud because I DID NOT enter my information for Truthfinder to hijack my account and provide such limted horrible outdated information! Wrong information.I did receive cancellation notices for those 3 things I paid for, however I was told I would be refunded the entire amount but I have yet to receive an email showing me that. I want a refund immediately!

    Truthfinder

    Date: 06/23/2025

    Dear ********, Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged. Our billing terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Also, as disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded ********** account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromMark B

    Date: 06/14/2025

    1 star

    Mark B

    Date: 06/14/2025

    waste of time, this site is a loop of loading screens then pay them money to see public information.

    Truthfinder

    Date: 06/18/2025

    Dear ****,Thank you for getting in touch. To clarify, TruthFinder does not provide its services for free. We compile public record information from a wide range of sources at a cost, aiming to deliver detailed and organized reports in a user-friendly format. While much of the information may be publicly available, locating and presenting it in a cohesive report requires substantial resources to maintain accuracy and functionality.We understand that initial loading screens can give the impression of delay, but in most cases, the process is brief and part of gathering and organizing report data efficiently. If you experienced an unusual delay, we recommend clearing your browsers cache or switching to a different browser, as this often resolves temporary performance issues.Our goal is to offer these services at a reasonable and budget-conscious price, helping customers quickly find the information they need. We strive to be transparent with our billing practices. Full details about our membership plans can be found here: *******************************************, and additional terms are always accessible at: *************************************************** you have any further concerns or questions, please do not hesitate to contact our customer service team at ************. We are available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). Holiday hours may vary.Sincerely,TruthFinder Support
  • Review fromFaith R

    Date: 06/11/2025

    1 star

    Faith R

    Date: 06/11/2025

    This site is misleading. They claim to provide all the information about a person, but in order to access licenses, finances and assets They want more money. All the information that They do provide is available without a membership. This is a scam.

    Truthfinder

    Date: 06/12/2025

    Dear Faith, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded Ms. ******** account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromAS A

    Date: 06/10/2025

    1 star

    AS A

    Date: 06/10/2025

    Its criminal to publicly list my details. I found all of my contact details including my elderly parents.

    Truthfinder

    Date: 06/11/2025

    To Whom It May Concern:TruthFinder is a public records search engine that gathers and displays public records in a clear and informative report. The information TruthFinder provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers and other sources of public data. While we cannot remove specific records from a report, we do provide all consumers the option to remove their entire background report from our site. In order to suppress your background report from appearing on TruthFinder and affiliated people search sites, you must access the Suppression Tool located at this link: *************************************************, then select ************************** and Manage My Suppression Rules. You will be required to provide and validate some identifying information first. This is necessary so that we can match your information with a corresponding record and confirm that you are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use,************************************************. Your request to remove your background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and USSearch.com.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromRyan H

    Date: 06/05/2025

    1 star

    Ryan H

    Date: 06/05/2025

    Get your wallet ready. I had to give 1 star

    Truthfinder

    Date: 06/06/2025

    Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromCory V

    Date: 06/02/2025

    1 star

    Cory V

    Date: 06/02/2025

    ******************** site ever. A database search that takes more than a 10th of a second means its a scam. ****** can search the entire internet in thousandths of a second, but ****** validly believe it takes takes 15 minutes for them to search a simple person database. I have a bridge to sell you in ********. It's a scam to create the illusion you've already wasted 15 minutes of your life to fet the report, so you might as well buy it Seriously, the first ****** search company that gives an instant response, uses a 3rd party company for payment (so we know they arent just harvesting my data to sell) and charges a reasonable single time report fee, will het my business. This is just ridiculous.

    Truthfinder

    Date: 06/04/2025

    Dear ****,Thank you for getting in touch. We appreciate your feedback. We understand the frustration with the time spent during the report-building process. This preview sequence is designed to help users understand the types of information that may appear in a full reportnot to delay or mislead. That said, we recognize it may feel lengthy to some visitors, and were actively reviewing ways to improve the experience.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromJames L

    Date: 06/02/2025

    1 star

    James L

    Date: 06/02/2025

    A scam. They keep you on their site as long as possible, clicking through ridiculous pop-up boxes, agreeing to various statements, all to try to gain your credit card info.

    Truthfinder

    Date: 06/03/2025

    Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
  • Review fromMark H

    Date: 06/02/2025

    1 star

    Mark H

    Date: 06/02/2025

    They make you spend 20 minutes with loading bars promising a free website. Once you sit through the 20 loading bars they say you cant access anything without their membership. Waste of time and why would the BBB review them ? Just take down an obvious scam.

    Truthfinder

    Date: 06/03/2025

    Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support

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