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Average of 462 Customer Reviews
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Review fromBrian G
Date: 05/31/2025
1 starBrian G
Date: 05/31/2025
A bunch of ********. F*** this rip off company. They are horrible and are simply trying to get your credit card #
Truthfinder
Date: 06/02/2025
Dear ***** ******,We understand your frustration and appreciate the opportunity to clarify your concerns.After thoroughly reviewing our records, we were unable to locate an active account under your name, and we can confirm that no charges were ever billed to you. Please know that TruthFinder has safeguards in place to ensure that users are not charged without full and informed consent. All billing details are clearly disclosed prior to the submission of any payment information, and users must actively check a box agreeing to these terms before any payment can be processed.Our registration process is designed to be transparent and secure. Additionally, a confirmation email is sent for all transactions made on our site to ensure that our users are fully aware of their purchase.If you believe there may have been any unauthorized activity or need help reviewing your information further, we would be happy to assist. Please do not hesitate to contact our customer care department at ************. We are available during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) daily, including weekends. (Holiday hours may vary.)Sincerely, TruthFinder Customer Support TeamReview fromJulie N
Date: 05/31/2025
1 starJulie N
Date: 05/31/2025
In checking our listings for accuracy, we found the information wildly incorrect.Truthfinder
Date: 06/02/2025
Dear ***** ******,Thank you for your feedback. We're sorry to hear that the information in the report did not meet your *************** disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs.We have confirmed that the account has been canceled and all memberships associated with it have been fully refunded to the original payment method. No further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) daily, including weekends. (Holiday hours may vary.)Sincerely, TruthFinder Customer Support TeamReview fromRandy F
Date: 05/29/2025
1 starRandy F
Date: 05/29/2025
Truthfinder did not live up to the expectations set by its advertising. I registered and paid for a monthly subscription on their site, which claims to provide Warrant Searches; however, I could not find any arrest warrant search tool on their platform. Furthermore, all individual records available on that site consist of the same public information that can be found on platforms like ******** and ******, which makes me question the website's effectiveness. When I contacted TruthFinder to express my disappointment, they explained that arrest warrants or criminal records are classified as public records, but this does not ensure that the information will be accessible to third-party services like TruthFinder. ************* offices have different regulations from state to state, and even from county to county, which can restrict our access to certain information, even if it is available elsewhere online. --- I was hoping to obtain a refund because TruthFinder failed to deliver the service I was looking for; instead, I only received an apology for the inconvenience. Consequently, I had to cancel my subscription. If you are trying to find someone, save your money, as the best alternative is to use ****** or ********.Truthfinder
Date: 06/02/2025
Dear *****,Thank you for sharing your feedback. Were sorry to hear that your experience did not meet your *************** disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or limitations in available records may occasionally occur. This is particularly true for sensitive records such as arrest warrants, which are classified as public records but may not always be accessible due to variations in state and county-level reporting practices.We can confirm that your account has been canceled and a full refund has been issued to the original payment method used to enroll. No further charges will be incurred.If you have any further questions, please dont hesitate to contact our customer care department at ************. Were available from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time), daily including weekends. (Holiday hours may vary.)Sincerely, TruthFinder SupportReview fromMaureen B
Date: 05/26/2025
1 starMaureen B
Date: 05/26/2025
They list themselves as a free site, but after spending 15 minutes or so in site, they ask for credit card for a very expensive people finder site.Truthfinder
Date: 05/27/2025
Dear *******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromDAWN P
Date: 05/23/2025
1 starDAWN P
Date: 05/23/2025
Less than 1 star. Looked up one name, it switched to another (ok, alias), but i KNEW the person was a registered *** offender but TRUTHFINDER didn't find that. Waste of money which i will report as fraud and hopefully get it back because that was fraud by them. I already knew more about the person than what they reported to me.Truthfinder
Date: 05/27/2025
Dear ****, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded your account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromJames P
Date: 05/22/2025
1 starJames P
Date: 05/22/2025
This company is a complete scam and should be investigated.When you search a name, youre immediately forced to click Yes repeatedly just to confirm you want to see basic information. Its a bait-and-switch designed to funnel you into a paywall under the false impression youre about to access real data. Its manipulative by design.Whats worse is they justify it by saying, Its in the Terms of ********** I guess as long as you bury the fact that youre running a scam in the fine print, that makes it okay? As long as you declare yourself a scumbag in the Terms, youre covered? That logic is pathetic and exactly why this company has no business operating.Its shocking anyone still pays for this garbage. Even more shocking is that the BBB allows companies like this to buy an A rating. No wonder the BBB has lost all credibility.Unlike this scam operation, these reviews are real, recent, and honest. This company needs to be shut down.?Truthfinder
Date: 05/23/2025
Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,Review fromJane J
Date: 05/19/2025
1 starJane J
Date: 05/19/2025
I entered info into their system, hoping to find a family member, but after going through the long process, I chose not to order the report.However! They have my email and continue to ******* me with "Invites" to order a report. I did not enroll or subscribe. I went to their website to try to end their emails. But before I can get to their platform they have a full screen disclaimer "NOTICE" that I must sign. Given their invasive practices, I closed out of the page. Not sure how to proceed. But I do NOT recommend anyone engage with them.Truthfinder
Date: 05/20/2025
Dear ****,Thank you for getting in touch. Pursuant to the TruthFinder privacy policy, by submitting your email address via our site, you consented to receive emails from TruthFinder, our affiliates, and third parties concerning promotional offers unrelated to TruthFinder. Customers may opt out of receiving these email messages at any time by clicking on the Unsubscribe link at the bottom of each email.Your email address provided has been unsubscribed from receiving emails from TruthFinder. To verify subscription status and turn off notifications from TruthFinder, please visit our website at **********************************************************, we've provided the notice to customers before using the services to clarify what our services are and how they should be used.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromBrittany P
Date: 05/13/2025
1 starBrittany P
Date: 05/13/2025
Seriously, please listen to all these one-star reviews they're spot on. This isn't just about the money; the real issue is that their information is just plain wrong. They use all this clickbait and twist things to make you keep clicking through pages, suggesting crazy stuff. Like, are these people secretly criminals? Do they have hidden adult social media? Are they escorts? Are they on some government watchlist? How on earth would this random website even have access to government secrets? Especially when they couldn't even get my phone number right they had my number I've had for over 20 years listed under two other people. They can hide behind all the fine print they want, but at the end of the day, no matter how much you pay them, they can't even get basic, accurate info right.Truthfinder
Date: 05/15/2025
Dear ********, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromfranklin h
Date: 05/13/2025
1 starfranklin h
Date: 05/13/2025
time waster only at end of process, do they reveal that nothing is freeTruthfinder
Date: 05/14/2025
Dear ********,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: ************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromKyle B
Date: 05/10/2025
1 starKyle B
Date: 05/10/2025
SCAM!!!! I didn't expect to get a "free" search, so I paid for the 2 month unlimited plan and every time I try to access the ONE AND ONLY search results I requested, it keeps sending me around and around some stupid verification loop. It did give me an option to pay $3.99 for "something" I'm not even sure what they meant but it certainly wasn't what I agreed to. SCAM!!!!!Truthfinder
Date: 05/12/2025
Dear ****, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded your account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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