Reviews

This profile includes reviews for Checkr, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Checkr, Inc.

  1 Montgomery St Ste 2000 San Francisco, CA 94108

  
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  Checkr Canada

  201 1155 Hartley Ave Coquitlam, BC V3K 7A1

Review Details

• Review fromAngela T.

  Date: 08/30/2022

  1 star
  Inaccurate information being reported. Their system does not do any sort of cross check to verify dates to name changes. For instance I obtained a last name due to marriage. They added another persons to my report that happened prior to me having the name associated and made my alias. If I could give a negative 10 I would

• Review fromMichelle L

  Date: 08/20/2022

  1 star
  Very unprofessional. When one receives a email weeks later from them rubbing an adverse action in your face is something that no one needs to deal with.Come on it is bad enough to receive that notice from another company. Then almost two weeks go by and receive email out of the blue that states:We noticed that you received an "adverse action" notice from your latest application with Uber. This is because of a charge found on your record.Wondering why we sent this to you? Because everyone deserves a fair chance at setting their record straight.We wish you the best of luck,- Checkryes directly quoted email to show how it was word is very insensitive by the words that was used. I know I did not appreciate that email when I already knew from the check in the first place and they did not need to send another email like that to me.Be warned that they will rub you past in your face like you will never be able to amount to anything. yes the only way to remedy the adverse action is to get a pardon which you may get or not depending on the state you are in.

• Review fromKatherine B

  Date: 08/18/2022

  1 star
  IN my belief, companies pay this company to do backround checks on future employees, i would never in my life would use a 3rd party company like this , i have a applied and received an employement offer to find out this 3rd party clearence company is holding me up for a job. that i need to pay my bills. if your company is that short staffed either pay them more money or get out of the business. cause you are not helping the businesses that contracted you , cause you are holding them up to get there employees in and working.

• Review fromGreg H.

  Date: 08/08/2022

  1 star

  Greg H.

  Date: 08/08/2022

  Suppose Im impatient and a bit unreasonable that STILL wouldnt justify that amount of time it takes to run our background checks. Why does an incompetent, understaffed, company have the power to keep us from working. I have never, EVER been in trouble with the law, yet I have been waiting for approximately 2 weeks now. I dont care about the courts, we dont care about the estimated time some in ********** and *************. Nonsense. Because guess what? Im out of my job of 8 years and all I can do is anxiously keep checking the Lyft and Uber app hoping and praying it cleared today (MONDAY) when it was supposed to be cleared Friday (08/05/2022) stop playing with our lives! You guys have a job to twiddle your fingers while people are on the brink of losing it all! The CA DMV isnt even this bad I mean good lord whats going on Checkr? Are you guys put in place to literally slow down the chances of people getting themselves out of holes? You guys should be ashamed that youre not fixing important issues. You guys are literally holding peoples lively hoods in the palms of your hands and can care less but program robotic responses in their replies. I dont want unemployment, WE WANT TO WORK! WE HAVE KIDS TO FEED! and guess what? Im a black minority. Wouldnt you guys want me to do good in society as opposed to resulting to criminal activity? Of course not, because your company in stationed in ************* so politics may be a factor here. Not cool, whatsoever. This is monopoly. Checkr is absolute trash for background checks. Do better NOW.

  Greg H.

  Date: 08/08/2022

  Dont care about my grammatical errors or punctuation neither. im INFURIATED AND UPSET like everyone else here. Absolutely disgusting. Wow.

• Review fromJAMES N

  Date: 08/04/2022

  1 star
  I would rate them lower than 1 star if possible. Used outdated report for a recent candidate submission. I attempted to contact them and selected a call back. I live in EST. Their hours are PST. I received an automated call back at 4pm EST saying they are closed for the day that states their hours of operation are until 4PST. They have no actual way of communicating with them or getting anything fixed within a reasonable time. All their options when you call them basically lead you to an automated hang up

• Review fromTiffany A

  Date: 07/28/2022

  1 star
  I have been waiting on Checkr since July 10, 2022 to recheck my drivers license since it was not updated when they did the first background check. How can it take 24hrs for a full background check criminal and driving but almost 30days to check the license. This how I support myself by using Uber. Intentionally leaving disputes laying around until the exhaust date is wrong. If you haven't recognized everything cost people are living out of there ********************* sakes. Blocking people from taking care of themselves is wrong. I believe Uber pays extra for the disputes otherwise why does it always take up until the last day. I don't recommend just do to the lack of communication and they intentionally hold up accounts. Ridiculous

• Review fromJessica F

  Date: 07/26/2022

  1 star
  Seriously, a horrible company, 11 days ago I submitted a complaint that the info on my background check was inaccurate, and needed to be corrected. Over the course of the last 11 days I have called in and emailed the support team many of times about this issue. While I could not get an email response, every time I talked with a rep I was told the support team should of contacted you already. Low and behold I get the same run around today, and told well it may take another 30 days to complete ( a line I feel is BS, as this company has did nothing to try and right the problem at hand. ) Im pretty sure by the absolute number of people in these reviews, let alone other reviews sites, that have been screwed out of employment that we have a very sizable class action on our hands if we can find a lawyer. The practices of this company are unacceptable, their reports are inaccurate at best, and they set the customer service standard so low it makes Xfinity look like the gold bar is customer service Even after asking to speak with a supervisor, Justine ** and try to come up with a plan on how to fix this problem in a timely manner she insisted it was my fault their information is inaccurate, and came off very rude, and no concern for the people that are out of work / a job because of inaccurate info