Reviews
Customer Review Ratings
Average of 2,173 Customer Reviews
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Review fromLeslie D
Date: 04/23/2023
5 starsBooking was so easy and the room was awesome! Will definitely do again.Review fromRandall C
Date: 04/21/2023
5 starsI found Super Travel to be excellent. The ease of making reservations was as good as any out there. The immediate and quality email communications were great. The hotel was as welcoming as though I had booked with them direct. And the charges quoted and prepaid were all I was responsible for. I would not hesitate to use Super Travel again.Review fromRenilda G
Date: 04/19/2023
1 starRenilda G
Date: 04/19/2023
This travel agency is not worth every *****. They are not trustworthy, unreliable and dishonest. Avoid using them at all cost. I will not recommend supertravel.
Super.com
Date: 04/21/2023
Hi *****, Were sorry that you have that perception of our service. We can assure you that we are a legitimate company. We've been featured in the New *********** SmarterTravel, Conde Nast Traveler and dozens of other press outlets.?In this instance, we see that you've initiated the chargeback process, which means that you've disputed this claim with your bank or payment provider, and we no longer can take any action on this matter. We have a dedicated Chargeback team that will be gathering all supporting documentation and submitting it to the card processor for mediation.From now on, any resolution or updates must continue through your financial institution. We apologize for the inconvenience.Review fromPamela S
Date: 04/18/2023
5 starsI had a perfect experience with this company. I read some of the reviews and I was a little worried. After I booked the reservation I waited a few days and then called Mr. * hotel in ********************. They had my reservation and confirmed all the details. I had no glitches and saved a ton of money with this company, and I would absolutely use them again.Review fromTimothy A
Date: 04/18/2023
5 starsI've used SuperTravel two or three times now because they had the best prices, and everything went completely smoothly. No "missing reservations" and 45-minute calls to "cussamah service" like with some other 3rd parties.Review fromJennifer F
Date: 04/18/2023
5 starsI was so very grateful that I found Super Travel because I was exhausted from driving as I was coming from out of town. I didn't realize that it was an event that weekend and everything was fully booked. Super Travel not only helped me find a hotel that had availability for me but also allowed an early check-in. Omg the next day I had to reserve again at short notice and i was offered an amazing discount. Hands down I will always use Super Travel on any venture I partake in. Thank you so very much.Review fromBrian M
Date: 04/18/2023
5 starsBest price by far for a last minute hotel stay. Will definitely book with them in the future.Review fromWinson L
Date: 04/18/2023
5 starsSuperTravel found me the cheapest deals for hotels on my travel, in comparing to other companies. They provide prompt updates on my check in and ensured the hotel i was staying at accommodate my requests. Will definitely keep using SuperTravel!Review fromNancy W
Date: 04/18/2023
5 starsEverything was just as advertized. Room was waiting in our name with no problems. We were traveling for a wedding and everyone else paid 30% more than we did for identical rooms (right next door). We will use SuperTravel again and reccommended they do as well. (Note we did not need to make changes to reservation.)Review fromMichael P
Date: 04/17/2023
5 starsThe cost of the room was very competitive and the condition of the hotel and room was very good. I would recommend SuperTravel and the **************************** to anyone.
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