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Reviews

Customer Review Ratings

3.65/5 stars

Average of 2,198 Customer Reviews

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Review Details

  • Review fromAnthony D

    Date: 02/16/2023

    5 stars
    First time using Super Travel. It provided excellent prices for our hotel room. Will definitely use it again.
  • Review fromCarolyn G.

    Date: 02/16/2023

    5 stars
    We thoroughly enjoyed our stay. The staff were all very friendly and accommodating, our room was spotless and up-to-date, and the buffet breakfast was great! They even had snacks (fruit, granola bars, etc.) and beverages (infused water, iced tea , hot tea, and coffee with all creamers and sweetness) in the lobby for 24/7 access. We will be back!
  • Review fromHugo G.

    Date: 02/14/2023

    5 stars
    Great!!!! The cost listed was the price that I paid, enjoyed the stay and would recommend it to anyone!!!!
  • Review fromDanielle M.

    Date: 02/14/2023

    5 stars
    I use super travel almost weekly. Its fast easy and cheap. I love that I earn credits and Ive never had any issues.
  • Review fromLessie M

    Date: 02/14/2023

    5 stars
    I am yet to have a bad experience with Supertravel. I always try to book with Supertravel before checking anywhere else. I am very impressed with the amount of savings I get. I have stayed at some very nice hotels for cheap prices. I wish I could give 10 stars. Absolutely love Supertravel. I have recommended Supertravel to friends.
  • Review fromGARY G

    Date: 02/14/2023

    1 star

    GARY G

    Date: 02/14/2023

    I will never use this company again. Our plans changed and it was not easy to find when making the reservation that there are no cancellations. It's a horrible policy and I will NEVER use them again.

    Super.com

    Date: 02/14/2023

    Hi ****,Thanks for reaching out.If you have booked a non-refundable booking, we are unable to make any changes to your booking, including changing the dates, and cancellation will not result in a refund. Please remember that this was listed on the cancellation policy, on the booking form before you confirmed the reservation, as well as after the reservation was completed and you received the confirmation email. Regards,
  • Review fromAmanda W

    Date: 02/13/2023

    5 stars
    I love the convinces of being able to text a day of the week and a destination and a selection of nice cheap affordable hotels are given!!!!
  • Review fromAnn o

    Date: 02/13/2023

    5 stars
    So easy to use. Very fast. No hidden deposits. Great deals.
  • Review fromOliver S

    Date: 02/13/2023

    5 stars
    I would highly recommend Super Travel, easy to book and offered us a great discount on our recent hotel over in *********.
  • Review fromAudra W

    Date: 02/13/2023

    5 stars
    SuperTravel had the cheapest rates that I found online. It was very easy to book and we will definitely use them again. They even was able to extend our check out time. ******** was a very nice hotel to stay at.

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