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Reviews

Customer Review Ratings

3.66/5 stars

Average of 2,197 Customer Reviews

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Review Details

  • Review fromJames C

    Date: 10/29/2022

    5 stars
    The ease of use in both booking a room and arrival was great no problems great savings. I have used 2 times excellent both times.
  • Review fromELIZABETH B

    Date: 10/29/2022

    5 stars
    Everything went very smoothly, saved $$$, couldn't ask for more! Have used on several occasions, and will continue to use!
  • Review fromTamara C

    Date: 10/29/2022

    5 stars
    Super Travel had the best price and was so easy!! I was notified the day of my reservation telling me my room was ready! Ill be using Super Travel for my hotel reservations from now on!! A+++
  • Review fromJohn J

    Date: 10/27/2022

    1 star

    John J

    Date: 10/27/2022

    Booked a room in ******** ** , and a week after had an unexpected family emergency, I get the no changes, no cancel policy, but things happen in life.There are ALWAYS exceptions. So you are keeping my $154 , and I get nothing, not even a credit for a future stay, etc . Was even told I could not be escalated to a supervisor/manager! TERRIBLE Company Will NEVER use Super Travel again

    Super.com

    Date: 10/28/2022

    Hi ****,We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow.As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents can provide you with the contact information for our Corporate team, so they can look into your case and contact you directly.Thank you.
  • Review fromChadley H

    Date: 10/27/2022

    5 stars
    They came in clutch for me at 10:30pm and for an amazing price! Best breakfast you're gonna find at a motel or maybe even some hotels..... ever! Thank ****, I had an amazing time!!! Lol
  • Review fromShanna P.

    Date: 10/25/2022

    5 stars
    Great service quick and saved a ton of money! We were more than happy with the hotel !
  • Review fromPhillip M

    Date: 10/25/2022

    5 stars
    Super fast great third party hotel accommodations provider. Saved us some money and was a super quick and easy transaction start to finish. The following text messages had all links to my needed info and seem less check in upon arrival.Thank you! A+
  • Review fromAmanda L

    Date: 10/24/2022

    5 stars
    Cheaper prices then any other site, easy to use and they offered coupons!! Will DEFINITELY use this site again and again!
  • Review fromerin w

    Date: 10/24/2022

    5 stars
    Easy, got a better price booking ************ than direct or other 3rd party companies. Absolutely no issues and will definitely use again.
  • Review fromJesse R

    Date: 10/23/2022

    5 stars
    It was fast and easy also saved some money it was cheaper than other site's

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