Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Reviews

Customer Review Ratings

3.66/5 stars

Average of 2,198 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRobert B.

    Date: 11/05/2022

    2 stars

    Robert B.

    Date: 11/05/2022

    I booked a hotel room through this site at quality inn ********** **** *********. Was not told about an extra fee upon arrival made a complaint super travel agent told me they was going to do nothing about this. So I was cheated out of my money

    Super.com

    Date: 11/09/2022

    Hi ******,We are sorry to hear about your experience at the accommodation, however, the requirement to put down a security deposit is standard for hotels. It is not a charge but rather just a temporary hold on your credit card, subject to an inspection of the property. The hold is released if no incidental purchases (room service, mini bar, Wi-Fi, etc.) or damages occurred.We hope we were able to clarify this for you,
  • Review fromJulie R

    Date: 11/04/2022

    5 stars
    Fantastic service and a fantastic deal! Traveling for medical needs and this made things so much easier!
  • Review fromZipporah R

    Date: 11/02/2022

    5 stars
    I was planning a Trip to *********** and used Super Travel service. They had the cheaper rate. They booked everything, sent me my enail confirmation. I will definitely use them again. Thank you Super Travel
  • Review fromLori B

    Date: 11/02/2022

    5 stars
    I stay at the Best Western in ********* **. I travel from *********** for work for a very busy clinic/surgical center. The staff there goes above and beyond just being nice. By that I mean everyone from the front desk cooks cleaning people all the way to the gentleman that empties the trash. They send me off with the best hot breakfast and even homemade salsa for my eggs. This puts me in a great mood every time to start my busy day. Thanks guys for being there.
  • Review fromDavid B

    Date: 11/02/2022

    5 stars
    I saved 30% more than other booking and travel sites. I love it !!
  • Review fromBen D

    Date: 11/02/2022

    5 stars
    Had never heard about this company. But ****** listed them as the cheapest. Well, let me tell you it was done fast and the confirmation of my hotel reservation was emailed & texted with a link. I arrived at my hotel it was exactly what I asked for. Prior to my reservation i read the no cancelation policy. It was clear to point. Also stated if you want to upgrade in case of those emegency cancelations. I would recommend this company.
  • Review fromIrma D

    Date: 11/01/2022

    5 stars
    Great Service! This was actually my first time using a booking service and it was fast and very easy.
  • Review fromVanessa R

    Date: 11/01/2022

    5 stars
    Booked a room through this service last minute Halloween weekend.. I got a great deal super nice room and a great rate! Definitely will book again using this app!!
  • Review fromAdam V

    Date: 10/31/2022

    5 stars
    An awesome site to save money..fast and always friendly service. Definitely the best site to use
  • Review fromPatricia P

    Date: 10/31/2022

    4 stars
    Very easy to use, great communication they need to do there homework on the knights inn in *******

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.