Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Reviews

Customer Review Ratings

3.67/5 stars

Average of 2,194 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLeslie H

    Date: 08/29/2022

    5 stars
    First time using ************************** was hesitant because I'd not heard of the company. It was a smooth process from reservation to check in and what I appreciated most, is that PayPal, with the PayPal no interest if paid in 6 months, was a payment option. We had enough costs for college this month without the hotel added on top of that.
  • Review fromNisha R

    Date: 08/28/2022

    5 stars
    Beautiful hotel. Amazing staff. In the heart of *****************. U cant go wrong! Trinity and bars on your doorstep. Amazing views of the centre too. Very clean. So impressed
  • Review fromLucien V

    Date: 08/28/2022

    5 stars
    Very reliable service. It rapidly finds good deals from hotels in any city you want. The texting communication works wonderfully fine with easy interaction with the customers and discount offering on current and next booking. The booking hotel online is very easy and stressless. I honestly recommend everyone to use Snaptravel. I have a wonderful memorable experience with this company.
  • Review fromParis L

    Date: 08/28/2022

    5 stars
    Well first off I did a general web search of hotels near an event I was attending in a month at the time. And out of all the well known travel or hotel booking sites snap travel had the cheapest price. I was hesitant to choose the lowest price because I will be honest..I never heard of snap travel till then. But I tried it any booking the hotel head on was easy. Come the day of the hotel and checking in, the only thing I needed was my ID and I was set. I will definitely use snap travel again. They are top tier in my book.
  • Review fromCedric W

    Date: 08/28/2022

    5 stars
    Nice service and the prices are very reasonable saved money by **************** through them it's fast and easy to do
  • Review fromLarry N

    Date: 08/27/2022

    1 star

    Larry N

    Date: 08/27/2022

    BS hotel prices listed in travel search engines. Listed a couple of very low prices for hotels in ****** but when I give them my phone number to activate the search the hotel prices on their web page are high (normal for ******). Bait and switch appears to be their game.

    Super.com

    Date: 09/01/2022

    Hi *****, were sorry that you have that perception about our service. Please note that the rates you see online might be for the room only, without the details, therefore you must always be mindful that the rate might vary depending on the room, bed type, and meal plan you selected. They also could vary depending on the cancellation policy, if it is flexible or Non-refundable.In addition, we must bring to your attention that the hotel rates we sell are dynamic, which means they're always changing based on demand and availability. We do our best to find the most competitive rates but have no control over price fluctuations.We hope we were able to clarify it for you and look forward to having the chance to serve you in the future.
  • Review fromDewann C

    Date: 08/27/2022

    5 stars
    Great service and quality service for quick and reliable comfort, choose snaptravel!
  • Review fromChristine T.

    Date: 08/26/2022

    5 stars
    Awesome rates on hotel fares. I will definitely use Snaptravel in the future.
  • Review fromDee A

    Date: 08/25/2022

    5 stars
    Don't let the unconventional booking process fool you, Snaptravel is a very respectable and reliable travel reservation website.Was skeptical of the mobile booking process at first, yet after giving Snaptravel a try, it delivered.Would definitely recommend Snaptravel to other travelers looking for great deals on highly rated hotels in great locations.
  • Review fromWayne M

    Date: 08/25/2022

    5 stars
    I have used that travel several times and they've been great with customer service and saving me money, thanks a lot.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.