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Business Profile

Solar Energy Equipment Dealers

Sunrun, Inc.

Reviews

This profile includes reviews for Sunrun, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Sunrun, Inc. has 84 locations, listed below.

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    Customer Review Ratings

    2.86/5 stars

    Average of 1,391 Customer Reviews

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    Review Details

    • Review fromHolly R.

      Date: 08/13/2022

      5 stars

      Holly R.

      Date: 08/13/2022

      My experience with Sunrun has been a totally positive one. From the start I was impressed with the polite, professional representatives and the timing was superb as we were in dire need of a new roof and we got assistance with putting on a new one. We were assigned our own personal agent ****** and he kept us in the loop every step of the way. There did seem to be quite a few steps, but we are up and running and Im feeling really positive about the experience.

      Sunrun, Inc.

      Date: 08/15/2022

      Thanks for your review, *****! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
    • Review fromWill R

      Date: 08/13/2022

      5 stars

      Will R

      Date: 08/13/2022

      Solar panels installed September 2019, never had an issue or any problem with them. Excellent service and product.

      Sunrun, Inc.

      Date: 08/15/2022

      Your review brightened our day, Will! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
    • Review fromEd W

      Date: 08/12/2022

      5 stars

      Ed W

      Date: 08/12/2022

      The people who installed the systems were very professional sales rep ************************* was on top of the project from Start to finish he was very professional very happy with with the Sunrun team

      Sunrun, Inc.

      Date: 08/16/2022

      Thanks for your review, *** We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
    • Review fromRick B

      Date: 08/12/2022

      5 stars

      Rick B

      Date: 08/12/2022

      We moved to El dorado 4 years ago after getting a ****** PGE **** we had to get solar Sunrun was our first choice was the best since the we got battery back up. Our last PGE **** was ******

      Sunrun, Inc.

      Date: 08/16/2022

      Thanks for your review, ****! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
    • Review fromBrian G.

      Date: 08/12/2022

      5 stars

      Brian G.

      Date: 08/12/2022

      Everything was installed in a reasonable time, no problems. It just got turned on, so I am expecting a good outcome.

      Sunrun, Inc.

      Date: 08/16/2022

      Thanks for your review, *****! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
    • Review fromKeith B

      Date: 08/12/2022

      5 stars

      Keith B

      Date: 08/12/2022

      If you want to go solar, use Sunrun. It was easy!

      Sunrun, Inc.

      Date: 08/16/2022

      Thanks for your review, *****! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
    • Review fromGerald K

      Date: 08/12/2022

      5 stars

      Gerald K

      Date: 08/12/2022

      My system has been functioning for 3 years and have had no problems. I currently have a 410 credit with ******

      Sunrun, Inc.

      Date: 08/13/2022

      This is awesome, ******! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for choosing us!
    • Review fromKatherine M

      Date: 08/12/2022

      5 stars

      Katherine M

      Date: 08/12/2022

      I was pleased with the entire process and all who I interacted with was courteous, knowledgeable, punctual and polite. The entire process was completed Tewa months earlier than expected. Our system is working perfectly. Thank you SunRun, a very satisfied customer. ??

      Sunrun, Inc.

      Date: 08/14/2022

      Thanks for your review, *********! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
    • Review fromAndrea A

      Date: 08/12/2022

      5 stars

      Andrea A

      Date: 08/12/2022

      They were very professional and did exactly what they promised.

      Sunrun, Inc.

      Date: 08/16/2022

      Thanks for your review, ******! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
    • Review fromTyler G

      Date: 08/12/2022

      5 stars

      Tyler G

      Date: 08/12/2022

      We purchased a houses with the system already installed, works great. I dont use the monitoring system but they do a good job of monitoring because they called one day said there was an issue and came out and resolved it the same week.

      Sunrun, Inc.

      Date: 08/13/2022

      We're thrilled you had a good experience, ****** We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

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