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Business Profile

Solar Energy Equipment Dealers

Sunrun, Inc.

Reviews

This profile includes reviews for Sunrun, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Sunrun, Inc. has 84 locations, listed below.

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    Customer Review Ratings

    2.86/5 stars

    Average of 1,390 Customer Reviews

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    Review Details

    • Review fromDwayne S

      Date: 08/12/2022

      5 stars

      Dwayne S

      Date: 08/12/2022

      Great work, on time, no problems. Woukd refer themcto others.

      Sunrun, Inc.

      Date: 08/13/2022

      Thanks for your review, ******! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
    • Review fromMichael M

      Date: 08/12/2022

      5 stars

      Michael M

      Date: 08/12/2022

      My experience thus far with Sunrun has been very positive. All Sunrun personnel that I have had contact with have been very supportive and professional. The installation was quick and and the system was activated within a short period of time after inspection. They sent one of their electricians to our home at our request after a nearby lightening strike and power surge tripped circuit breakers inside and at the main outside switchbox to ensure that the Sunrun system and our garage outlets were not damaged. I am able to monitor energy production on mysunrun web portal. I did ask for references prior to the installation of the panels. The candid customer responses I received encouraged me to decide to work with this company.

      Sunrun, Inc.

      Date: 08/13/2022

      We're thrilled you had a good experience, *******! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!
    • Review fromRobert B

      Date: 08/12/2022

      5 stars

      Robert B

      Date: 08/12/2022

      Straightforward, honest company that will guide you through every step of your solar purchase/installation process. Highly recommend!

      Sunrun, Inc.

      Date: 08/13/2022

      Thanks for your review, ***************** goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
    • Review fromJonah L

      Date: 08/12/2022

      5 stars

      Jonah L

      Date: 08/12/2022

      Have had no issues with the installation setup and usage of my solar system

      Sunrun, Inc.

      Date: 08/13/2022

      We're thrilled you had a good experience, ****** We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!
    • Review fromCliff S

      Date: 08/12/2022

      5 stars

      Cliff S

      Date: 08/12/2022

      Straight up dependable and perform as promised. They follow up to make certain you are completely satisfied. Even small corrections or changes were handled quickly and smoothly. Five stars two thumbs up and highest endorsements!

      Sunrun, Inc.

      Date: 08/14/2022

      We're thrilled you had a good experience, Cliff! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
    • Review fromRon D

      Date: 08/12/2022

      5 stars

      Ron D

      Date: 08/12/2022

      The services have been consistent and reliable. Best of all Im helping the planet and that means a lot to me, savings doesnt hurt either.

      Sunrun, Inc.

      Date: 08/14/2022

      Thanks for your review, ***! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
    • Review fromMichael S

      Date: 08/12/2022

      5 stars

      Michael S

      Date: 08/12/2022

      Good company. Efficient fast installation. Clearly explain everything. Good follow up.

      Sunrun, Inc.

      Date: 08/13/2022

      This is awesome, *******! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!
    • Review fromLeilani R

      Date: 08/12/2022

      5 stars

      Leilani R

      Date: 08/12/2022

      I had my solar installed and am very happy with it. Everyone involved with the install were friendly and professional. I was kept well informed of where we were in the process.

      Sunrun, Inc.

      Date: 08/13/2022

      We're thrilled you had a good experience, *******! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!
    • Review fromMike M

      Date: 08/12/2022

      5 stars

      Mike M

      Date: 08/12/2022

      I needed 60 panels on our roof. Sales and installation went fine. Biggest delay was from ****** picky inspection from city and switching provider. Not a big deal. So far, very happy.

      Sunrun, Inc.

      Date: 08/13/2022

      Your review brightened our ****************! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!
    • Review fromRonald H

      Date: 08/12/2022

      5 stars

      Ronald H

      Date: 08/12/2022

      Easy process, Sunrun took care of all the coordination and licensing. Would highly recommend this company.

      Sunrun, Inc.

      Date: 08/13/2022

      Thanks for your review, ******! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

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