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Business Profile

Computer Software

Kami Vision Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

4.05/5 stars

Average of 64 Customer Reviews

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Review Details

  • Review fromNorman N

    Date: 07/03/2024

    5 stars

    Norman N

    Date: 07/03/2024

    **************** is top notch. They replied promptly to my concerns and were able to resolve my issue

    Kami Vision Incorporated

    Date: 07/04/2024

    Thank you for your kind words and positive review! We're delighted to hear that you found our customer service to be top-notch and that we were able to promptly address and resolve your concerns.
  • Review fromGeorgette C

    Date: 07/03/2024

    5 stars

    Georgette C

    Date: 07/03/2024

    Awesome people they helped me with all my needs and always check my progress. I recommend them to anyone who needs a security system.

    Kami Vision Incorporated

    Date: 07/04/2024

    Thank you for your fantastic review! We're thrilled to hear that our team was able to meet all your needs and consistently check on your progress. Your recommendation means a lot to us.
  • Review fromJames K

    Date: 06/11/2024

    5 stars

    James K

    Date: 06/11/2024

    Kami has some of the best customer service in the industry. Their hardware is of the utmost quality. I strongly recommend them to anyone looking for a reasonably priced security system.

    Kami Vision Incorporated

    Date: 06/17/2024

    Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and found our hardware to be of the highest quality. Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
  • Review fromPablo E

    Date: 06/11/2024

    5 stars

    Pablo E

    Date: 06/11/2024

    Estoy muy agradecido y satisfecho con sorperte, me brindaron toda la ayuda para que puda hacer el proseso de reenbolso , la aplicacion es muy buena y la recomiendo al 100% gracias equipo de soporte.

    Kami Vision Incorporated

    Date: 06/17/2024

    Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Surprise. Providing excellent customer service and ensuring a smooth refund process are top priorities for us, and we're delighted that our support team could assist you effectively.
  • Review fromGale C

    Date: 06/11/2024

    5 stars

    Gale C

    Date: 06/11/2024

    Decided after purchasing a subscription to change it and the customer service folks at **** were excellent. Got my issue resolved quickly and efficiently aka pain free! Recommend them to anyone that wants camera cloud service with people standing behind their product.

    Kami Vision Incorporated

    Date: 06/17/2024

    Thank you for your review! We're delighted to hear that our customer service team was able to resolve your issue quickly and efficiently. Your recommendation means a lot to us. At Kami Vision, we strive to provide excellent service and support to all our customers. We're glad you had a pain-free experience and appreciate your trust in our products.
  • Review fromJenny H

    Date: 06/11/2024

    5 stars

    Jenny H

    Date: 06/11/2024

    Over the years I've dealt with a lot of customer service teams regarding accounts for myself and my family (who hasn't in this day and age?) so truthfully, I start communication with CS agents expecting average or lower satisfaction. However, Kami Vision CS replied much faster than I expected and they were thorough, making what I requested quick and painless. They made sure to follow up with me and honestly, an overall stellar team

    Kami Vision Incorporated

    Date: 06/17/2024

    Thank you for sharing your experience! We're thrilled to hear that our customer service team exceeded your expectations. At Kami Vision, we strive to provide prompt, thorough, and effective support to all our customers. Your feedback is incredibly valuable and encourages us to continue delivering excellent service. We're glad we could make your experience quick and painless, and we appreciate your kind words about our team.
  • Review fromGerman V

    Date: 06/11/2024

    5 stars

    German V

    Date: 06/11/2024

    Kami Vision is as great camera company that backs up their product and stands by with great customer service to assist issues to a positive conclusion. I appreciate their service.

    Kami Vision Incorporated

    Date: 06/17/2024

    Thank you so much for your kind review! We're delighted to hear that you appreciate our products and customer service. At **********************, we strive to ensure that every customer has a positive experience, and your feedback reaffirms our commitment. We're always here to assist with any issues you may have.
  • Review fromTrista H

    Date: 06/02/2024

    5 stars

    Trista H

    Date: 06/02/2024

    I have one of the YI cameras and it's a very good camera and budget friendly as well! The Android and iPhone apps work very well and are easy to use. I had difficulty with the windows app and contacted ****. They were very quick to respond and helped me figure out it in no time and in a professional but friendly matter.

    Kami Vision Incorporated

    Date: 06/04/2024

    Thank you for sharing your positive experience with the YI camera! We're thrilled to hear that you find it to be both a high-quality and budget-friendly option. It's great to know that the Android and iPhone apps are working well for you and that you find them easy to use. We understand how important it is to have reliable support, and we're glad to hear that the Kami team was able to assist you quickly and professionally with the Windows app. Your feedback is valuable to us, and we'll continue to strive for excellence in both our products and customer service.
  • Review fromJames R

    Date: 06/01/2024

    5 stars

    James R

    Date: 06/01/2024

    Kami Vision response to my questions was very quick and professional. They were very patient and understanding with my follow-up questions and answered all my questions.

    Kami Vision Incorporated

    Date: 06/04/2024

    Thank you for your kind review! We're delighted to hear that Kami Vision's response to your questions was quick and professional. It's great to know that our team was patient and understanding with your follow-up questions and that all your inquiries were thoroughly answered. Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing Kami Vision!
  • Review fromCaroline L

    Date: 06/01/2024

    5 stars

    Caroline L

    Date: 06/01/2024

    I received fast and super helpful responses to my issue - 100% satisfied with both the products and the after-sale service.

    Kami Vision Incorporated

    Date: 06/04/2024

    Thank you for your wonderful review! We're delighted to hear that you received fast and super helpful responses to your issue. It's fantastic to know that you are 100% satisfied with both our products and after-sale service. Your satisfaction is our top priority, and we're here to help whenever you need us. Thanks again for your support!

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