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Business Profile

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eBay Inc.

Headquarters

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Reviews

This profile includes reviews for eBay Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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eBay Inc. has 27 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 1,371 Customer Reviews

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    Review Details

    • Chanelle Z

      Date: 07/18/2022

      Chanelle Z

      Date: 07/18/2022

      I would like to say that I have been doing business with **** for awhile now I always like to find affordable perfume for the most part it has always been a good experience well this recent order it's been awful the seller Julie hasn't responded to any of my emails very unprofessional it almost seems like she isn't legit **** isn't resolving anything so it really makes them look bad at this point I just want a full refund it's like she took the money and now she went ghost on me no communication at all on her end this experience now makes me not want to purchase anything on **** I'm so upset about this

      eBay Inc.

      Date: 07/22/2022

      Hello Chanelle,

      Thank you for sharing your experience with us. Unfortunately, we're unable to provide account specific information from this channel, but we're happy to share details surrounding our policies.

      First and foremost, we appreciate your loyalty to **** and your passion *** finding affordable perfumes on the site. We're happy to hear that typically you have good experiences when purchasing on ****, but regret that you're currently having difficulty hearing from a seller you recently purchased from. Typically, we encourage sellers to get back to their buyer's queries within 2 business days, but it sounds like that's not been your experience. Rest assured that buyers on **** are covered by the **** Money Back Guarantee if an item doesn't arrive or arrives not as described.

      If you're needing assistance opening a case for coverage under the **** Money Back Guarantee, we'd encourage you reach out to Customer Support directly using the Help & Contact link located at the top of most **** pages. For easy access we've included that link here: https://www.****.com/help/home

      Lastly, if you'd like to review the coverage we offer, we've included our policy page here: https://www.****.com/help/policies/****-money-back-guarantee-policy/****-money-back-guarantee-policy?id=4210

      While we're unable to share account specific details regarding your experience on this channel, we appreciate that you have taken the time to give us feedback.

      Respectfully,
      ****

    eBay Inc. is BBB Accredited.

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