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Business Profile

Online Gaming

Zynga, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

Customer Review Ratings

1.04

Average of 55 Customer Reviews

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Review Details

  • Richard B.

    Date: 09/01/2022

    Richard B.

    Date: 09/01/2022

    Zynga Poker is the biggest scam on the internet. DO NOT PURCHASE CHIPS!!!! They will steal your purchased chips faster than you can see them. Every hand is Rigged. They're customer service will swear to you that the game is Random. But anyone who plays it long enough can EASILY tell, the game is far from random. They rig the cards to make you lose all your purchased chips against impossible odds way more often then in real live poker. Please DO NOT download this SCAM of a game. You will lose lots of real money. Terrible and dishonest company.

    Zynga, Inc.

    Date: 09/07/2022

    We received your comments through our Better Business Bureau review dashboard. Thank you very much for your review concerning our game. We have sent you an email regarding your concern. Your case number is ******** JG.

  • Sarah P

    Date: 08/16/2022

    Sarah P

    Date: 08/16/2022

    My 5 year old son downloaded the game Merge Dragons and said he was offered free coins. Moments later I saw $165 charged to my card. I went to have it disputed through Apple and Apple stated the company rejected the claim. If youre an upstanding company, why would you feel the need to keep a charge??? This was disputed immediately and its still being rejected by the company. This is a manipulative business and I will continue to do what it takes to receive my refund.

    Zynga, Inc.

    Date: 08/18/2022

    We received your comments through our Better Business Bureau review dashboard. Thank you very much for your review concerning our game. We have sent you an email regarding your concern. Your case number is ******** AA.

  • Lynda A

    Date: 08/07/2022

    Lynda A

    Date: 08/07/2022

    They do not give you your daily coins after you purchase subscription. Terrible company.

    Zynga, Inc.

    Date: 08/10/2022

    We received your comments through our Better Business Bureau review dashboard. Thank you very much for your review concerning our game. We have sent you an email regarding your concern. Your case number is ******** AV.

  • Michael B.

    Date: 07/29/2022

    Michael B.

    Date: 07/29/2022

    Their games are the worst. You cant win and their rewards are laughable. Even with me willing to spend money and being a black diamond member, you just lose all your coin super fast with the terrible losing streaks. You have to spend 100s of billions of coins to maybe win a 5 billion jackpot and even if you spend money you more than likely are unable ti finish the challenges. They say they have VIP service but when I message to complain about gameplay they just blow you off give you a few coin. There are no incentives or rewards for loyal players who spend money and they could care less. Its not real money but they act like it is. You would think a company would try and take care of its loyal paying customers but they just abuse them and treat you like you do not matter. I recommend no one play their games.

    Zynga, Inc.

    Date: 07/31/2022

    We received your comments through our Better Business Bureau review dashboard. Thank you very much for your review concerning our game. We have sent you an email regarding your concern. Your case number is ******** KM.

  • I represent real people T

    Date: 07/17/2022

    I represent real people T

    Date: 07/17/2022

    Zynga programs their software to repeatedly cheat players and extort players ... period.

    Zynga, Inc.

    Date: 07/18/2022

    Hello! We received your comments through our Better Business Bureau review dashboard. Thank you very much for your review concerning our game. To help us get to the bottom of this, please provide us with additional information so we can better assist you. Please check your email as we've reached out to you through Complaint ID number ******** RR. Thank you for your time and patience.

Zynga, Inc. is NOT a BBB Accredited Business.

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