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Business Profile

Online Gaming

Zynga, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

Customer Review Ratings

1.04

Average of 55 Customer Reviews

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Review Details

  • Sam Z

    Date: 04/16/2023

    Sam Z

    Date: 04/16/2023

    Absolutely *****% scam. You can play a game with a one million chips at risk but the opponent in the same game only has ***** chips at stake. So if they throw that game and help another player win they only jave ***** chips at stake. When I playing with chips that I bought with my hard earned money, there is no risk for my opponent that has 100 times less chips at stake. Very unfair. They take your money easily. Cheating is rampid. Disgusting!

    Zynga, Inc.

    Date: 04/19/2023

    Hello ***! We received your comments through our Better Business Bureau review dashboard. Sorry for the problem you've encountered. Please check your email as we've reached out to you through Complaint ID number ******** JG. Thank you for your time and patience.

  • Joshua M

    Date: 04/13/2023

    Joshua M

    Date: 04/13/2023

    Golf rivals game. SCAM. They lie about fair match play. They say it's based on trophies which in itself is unfair because people have massively better clubs to the point you can't compete. I myself have spent thousands on ***** to try to even the playing field but they even cheat me by their own standards. After losing numbers of times they say they'll match you with lesser trophies. LIE. They make sure I have a disadvantage every time. Matching me with people with 600 more trophies than me all the time. They break fair business practices by their own rules

    Zynga, Inc.

    Date: 04/16/2023

    Hello ******! We received your comments through our Better Business Bureau review dashboard. Sorry for the problem you've encountered. Please check your email as we've reached out to you through Complaint ID number ******** EB. Thank you for your time and patience.

    Zynga, Inc.

    Date: 04/16/2023

    Hello ******! We received your comments through our Better Business Bureau review dashboard. Sorry for the problem you've encountered. Please check your email as we've reached out to you through Complaint ID number ******** EB. Thank you for your time and patience.

  • David B

    Date: 02/17/2023

    David B

    Date: 02/17/2023

    Avoid all ZYNGA GAMES. They jump to punish innocent players when angry players report them first. Game just chat banned me for calling my partner,who called me a dog f*er because I have a dog on my profile, a dum dum. Yep, only that. Can I use that language on here BBB? I said the name of a lollipop. After reporting me, the angry player mocked me in game for being banned, THEN he pm me again to **** my ban and called me a b* where that word was typed out entirely. I'm not living in fear of your enablement of preemptive reporting of fictitious accusations then immediately doling out punishment upon the true injured party.

    Zynga, Inc.

    Date: 02/18/2023

    Hello *****! We received your comments through our Better Business Bureau review dashboard. Sorry for the problem you've encountered. To help us get to the bottom of this, please provide us with additional information so we can better assist you. Please check your email as we've reached out to you through Complaint ID number ******** RR. Thank you for your time and patience.

  • Joe K

    Date: 02/16/2023

    Joe K

    Date: 02/16/2023

    Warning! Do not use this app. Do not download this app. Zynga poker will arbitrarily suspend and take away any and all winnings for no reason. They will claim that you violate their terms and services. Their customer service representatives do not do their job and will ignore any inquiries regarding their actions unless you hound them repeatedly to get an answer. If, and when you finally do get a response from their customer service agents, if you question their authority or try and defend yourself against their accusation, it will result in the theft of any and all winnings, whether you won them through fairplay, or you bought them. They will allow and tolerate cheating, chip transferring, and inappropriate language, and arbitrarily make decisions on when to enforce their own policies. They target any and all players that question their decision making, even if theyre wrong, I implore any and all who use this app, to discontinue use, delete the application, and under no circumstances, spend any type of real money on it. Again, they will steal what you pay for or what you play for. I would give this company a -5 star rating if allowed, however I am forced to leave a minimum of 1.

    Zynga, Inc.

    Date: 02/18/2023

    Hi ***. Sorry to hear about your experience. We hope you will give us another opportunity to discuss this with you. Please continue to communicate with our customer support in order to resolve any issues you have in your game.

  • Kevin W

    Date: 12/31/2022

    Kevin W

    Date: 12/31/2022

    Absolutely ridiculous version of poker. It's a scam to give you bad beats and spend more money... Stay away. They reward bad raising players with awful starting cards that will always seem to come on the board. They take a huge percentage of the pot so in the end Zynga is the only one winning..... **STAY AWAY**

    Zynga, Inc.

    Date: 01/01/2023

    Hi *****! Please continue to coordinate with our Player Support team regarding the issues you have in the game. Thank you for your patience and support.

  • Vicki H

    Date: 11/17/2022

    Vicki H

    Date: 11/17/2022

    I was shocked by a White *********** promotion on the game site, Words With Friends Classic, declaring racist lies, bigotry suggesting action that could be interpreted as a call for discrimination, bullying or worse. I have reached out to the developers only to receive a reply referring to their filter policy, affirming that they have one, but with no criteria offered. In my communication I provided photo images of the deeply disturbing messaging which were portrayed with professional polish, evidence that a team of experts produced them. These passed Zyngas filters. I cannot find a way to communicate with anyone in the organization who will take responsibility, either taking down the ad or admitting to Zyngas compliance in this abhorrent message, one that appears randomly, giving potential receivers the choice as to whether on not be exposed to bigotry and racism. This is not free speech! This is tyranny and oppression.

    Zynga, Inc.

    Date: 11/19/2022

    Sorry to hear about your experience, *****. I see you have previously reached out to our support team through ticket: #******** regarding this issue. We hope you will give us another opportunity to discuss this with you. Please continue to communicate with our customer support in order to resolve any issues you have in your game.

  • Christopher P

    Date: 11/12/2022

    Christopher P

    Date: 11/12/2022

    Zynga runs games to addict kids to gambling. Their game ***************** is designed where you need to spend money to compete but you dont get to buy heroes you want to help, you get to buy a CHANCE to get a hero. They advertise the game as free match 3 puzzle game to get parents to ignore the fact it is gambling.

    Zynga, Inc.

    Date: 11/14/2022

    Hi ***********, we received your comments through our Better Business Bureau review dashboard. Thank you very much for your review concerning our game. We have sent you an email regarding your concern. Your case number is ******** EB.

  • raymond l

    Date: 11/02/2022

    raymond l

    Date: 11/02/2022

    The Zynga scam is getting well known. Totally corrupt, crooks that stink.

    Zynga, Inc.

    Date: 11/04/2022

    Hi *******, we received your comments through our Better Business Bureau review dashboard. Thank you very much for your review concerning our game. We have sent you an email regarding your concern. Your case number is ******** ***

  • Christine N

    Date: 09/30/2022

    Christine N

    Date: 09/30/2022

    Zynga poker has taken my money and now my account has been deleted twice!! Trying to get in touch with them is impossible!! I have sent numerous emails to no avail!! I strongly suggest that people should be aware of this problem!! They are quick to take your money but they are no help if you have a problem!! My email is ***************** @icloud.com. Any help you can give me would be greatly appreciated!!

    Zynga, Inc.

    Date: 10/04/2022

    Hi! Sorry to hear about your experience. We hope you will give us another opportunity to discuss this with you. Please continue to communicate with our customer support in order to resolve any issues you have in your game.

  • Jamie F

    Date: 09/12/2022

    Jamie F

    Date: 09/12/2022

    Im no longer sorry that your repetitive ads are getting on my last f****** nerve showing up fifty times and more when I get annoyed 100 times closing it out. Remove it before I do and if I have to remove it then Ill be a b**** doing it

    Zynga, Inc.

    Date: 09/14/2022

    We received your comments through our Better Business Bureau review dashboard. Thank you very much for your review concerning our game. We have sent you an email regarding your concern. Your case number is ******** HDB.

Zynga, Inc. is NOT a BBB Accredited Business.

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