Reviews
This profile includes reviews for Old Republic Home Protection's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,137 Customer Reviews
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Review fromAngela M
Date: 05/28/2025
4 starsAngela M
Date: 05/28/2025
Even when they dont have a contractor in my area, they have been very good about approving and paying the work that needs to be done when I find my own.
Old Republic Home Protection
Date: 05/29/2025
Hi, ******. Thanks for taking the time to share your positive experience. We truly appreciate it! ~***** *.Review fromTwyla M
Date: 05/28/2025
5 starsTwyla M
Date: 05/28/2025
Very good experience. Timely and professional ?? loved using the service provider was awesomeOld Republic Home Protection
Date: 05/29/2025
Hi, *****. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.Review fromKyle O
Date: 05/25/2025
1 starKyle O
Date: 05/25/2025
I have renewed my policy for 12 years, when I filed my claim 4 days ago because of a malfunctioning ac unit in ******* when it is over *********************************************************************************** Not only am I hot, Im even more mad that they charged me for it, and still waiting for a result. Ive called the contractor assigned who doesnt answer multiple times, as well as old republic 3 times - when you are paying top dollar for a service, I expect a little more in returnOld Republic Home Protection
Date: 05/27/2025
Hi, ****. Our intention is to provide the fastest, most efficient service possible. We sincerely apologize for the inconvenience you incurred. A specialist will reach out to you to resolve your concerns. ~***** *.Review fromJimmy G
Date: 05/24/2025
5 starsJimmy G
Date: 05/24/2025
Put a service order in for the ac late in the evening and someone came out promptly the next morning and had it fixed in no timeOld Republic Home Protection
Date: 05/27/2025
Hi, *****. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~***** *.Review fromLola B
Date: 05/22/2025
5 starsLola B
Date: 05/22/2025
Extremely helpful, professional and problem corrected within a few days. We would not go without Old Republic. Highly recommend!Old Republic Home Protection
Date: 05/23/2025
Hi, ****. Your feedback is highly appreciated. Thank you for sharing your experience! ~***** *.Review fromFred G
Date: 05/21/2025
5 starsFred G
Date: 05/21/2025
Setting up an appt was easy and working with repair service went smoothly..Issue was resolved in a timely manner and correctly Very pleased with all aspectsOld Republic Home Protection
Date: 05/23/2025
Hi, ****. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~***** *.Review fromGail B
Date: 05/21/2025
5 starsGail B
Date: 05/21/2025
Accommodated my limited time frame Technician prompt, friendly, thorough.....Easy from start to finish Thanks!Old Republic Home Protection
Date: 05/23/2025
We appreciate the kind words and are glad we could provide you with a positive experience! ~***** *.Review fromMarci M
Date: 05/19/2025
1 starMarci M
Date: 05/19/2025
Terrible. Wonder if I should get a lawyer. Our AC has been out for a month. They have sent 5 people from 3 different companies to fix our ******* ** unit. All of them say they need a ******* specific service person with the right diagnostic equipment. But old republic just says that they dont have a contract with *******. So they say we have to find someone on our own to diagnose the problem. What the heck? If we have to do it ourselves, why do we have a home warranty. We have paid them $100 each for 4 service calls on 4 different issues and they have done NOTHING of value for us in return. I feel like this is fraud.Old Republic Home Protection
Date: 05/20/2025
Hi, *****. I sincerely apologize for the delay with your A/C repair. A specialist will call you to help as soon as possible. ~***** *.Review fromchermaine T
Date: 05/15/2025
5 starschermaine T
Date: 05/15/2025
exceptional and professional service. Fast turn around service. Technician very knowledgeable and friendly.Old Republic Home Protection
Date: 05/20/2025
Hi, *********. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~***** *.Review fromJulia D
Date: 05/14/2025
1 starJulia D
Date: 05/14/2025
Terrible service. They told me to contact an out of network provider. Then no one answers the phone at Old Republic. Very very very bad service. Cannot say enough bad things about these people.Old Republic Home Protection
Date: 05/15/2025
Hi, *****. I am very sorry you feel this way about our company. Our goal is to be People Helping People and if your experience was less than what you expected, wed like to address that with you. You can expect a phone call. ~***** *.
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