Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Warranty Plans

Old Republic Home Protection

Headquarters

Reviews

This profile includes reviews for Old Republic Home Protection's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Old Republic Home Protection has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.56/5 stars

    Average of 1,145 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRosemary W

      Date: 06/11/2025

      5 stars

      Rosemary W

      Date: 06/11/2025

      The tech that came out was great. He found the issue, fixed it and was gone leaving everything nice. I was very happy with the response time and the tech.

      Old Republic Home Protection

      Date: 06/13/2025

      Hi, ********. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.
    • Review fromCarol L

      Date: 06/11/2025

      5 stars

      Carol L

      Date: 06/11/2025

      Best home warranty company! Responded quickly to my AC problem, repaired quickly, followed up that I was satisfied. Recommend this company to others.

      Old Republic Home Protection

      Date: 06/13/2025

      Hi, *****. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~***** *.
    • Review fromWilliam H

      Date: 06/11/2025

      1 star

      William H

      Date: 06/11/2025

      This company is a scam and doesn't cover claims. My pool filter cracked and was leaking water. I turned it off and called them. By the time their service provider came out more than 2 days later there was algae beginning to grow in the pool. Old republic refused the claim indicating we misused the pool filter by allowing algae to grow in the pool. It is the most backwards logic I have ever experienced! Turning off the filter because it was broken caused the algae, not the other way around. They are clearly a classic scam insurance company that comes up with any reason to deny service. To make matters worse, I can't live without a pool filter as the algae situation is getting much worse without a filter, so I have no choice but to just pay for it myself. Stay away - The pool service company told me to use Home Shield next time.

      Old Republic Home Protection

      Date: 06/12/2025

      Hi, *******. I am very sorry you feel this way about our company. Our goal is to be People Helping People and if your experience was less than what you expected, wed like to address that with you. You can expect a phone call. ~***** *.
    • Review fromDenise T

      Date: 06/11/2025

      5 stars

      Denise T

      Date: 06/11/2025

      I have had Old Republic for over 10 years now and love them. Easy to use and very responsive. They have the best vendors too.

      Old Republic Home Protection

      Date: 06/12/2025

      Hi, ******. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~***** *.
    • Review fromPeggy A

      Date: 06/11/2025

      5 stars

      Peggy A

      Date: 06/11/2025

      Plumber was on time and did a great job. Old republic got us a repair company right away.

      Old Republic Home Protection

      Date: 06/12/2025

      Hi, *****. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.
    • Review fromWilliam M

      Date: 06/11/2025

      1 star

      William M

      Date: 06/11/2025

      ********* failed on December 7. I still do not have a replacement, and have been disconnected the last two times I called. I did everything the way I was supposed to. I've just received a lot of silence.

      Old Republic Home Protection

      Date: 06/12/2025

      Hi, *******. Thank you for your comments. We sincerely apologize for the delay with your microwave work order. A specialist will call you to help as soon as possible. ~***** *.
    • Review fromHERBERT H

      Date: 06/04/2025

      5 stars

      HERBERT H

      Date: 06/04/2025

      GREAT SERVICE! HAD MY PROBLEM TAKEN CARE OF IN TWO DAYS!

      Old Republic Home Protection

      Date: 06/06/2025

      Hi, *******. We appreciate the kind words and are glad we could provide you with a positive experience! ~***** *.
    • Review fromAngela M

      Date: 05/28/2025

      4 stars

      Angela M

      Date: 05/28/2025

      Even when they dont have a contractor in my area, they have been very good about approving and paying the work that needs to be done when I find my own.

      Old Republic Home Protection

      Date: 05/29/2025

      Hi, ******. Thanks for taking the time to share your positive experience. We truly appreciate it! ~***** *.
    • Review fromTwyla M

      Date: 05/28/2025

      5 stars

      Twyla M

      Date: 05/28/2025

      Very good experience. Timely and professional ?? loved using the service provider was awesome

      Old Republic Home Protection

      Date: 05/29/2025

      Hi, *****. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.
    • Review fromKyle O

      Date: 05/25/2025

      1 star

      Kyle O

      Date: 05/25/2025

      I have renewed my policy for 12 years, when I filed my claim 4 days ago because of a malfunctioning ac unit in ******* when it is over *********************************************************************************** Not only am I hot, Im even more mad that they charged me for it, and still waiting for a result. Ive called the contractor assigned who doesnt answer multiple times, as well as old republic 3 times - when you are paying top dollar for a service, I expect a little more in return

      Old Republic Home Protection

      Date: 05/27/2025

      Hi, ****. Our intention is to provide the fastest, most efficient service possible. We sincerely apologize for the inconvenience you incurred. A specialist will reach out to you to resolve your concerns. ~***** *.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.