Reviews
This profile includes reviews for Old Republic Home Protection's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,145 Customer Reviews
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Review fromRosemary W
Date: 06/11/2025
5 starsRosemary W
Date: 06/11/2025
The tech that came out was great. He found the issue, fixed it and was gone leaving everything nice. I was very happy with the response time and the tech.
Old Republic Home Protection
Date: 06/13/2025
Hi, ********. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.Review fromCarol L
Date: 06/11/2025
5 starsCarol L
Date: 06/11/2025
Best home warranty company! Responded quickly to my AC problem, repaired quickly, followed up that I was satisfied. Recommend this company to others.Old Republic Home Protection
Date: 06/13/2025
Hi, *****. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~***** *.Review fromWilliam H
Date: 06/11/2025
1 starWilliam H
Date: 06/11/2025
This company is a scam and doesn't cover claims. My pool filter cracked and was leaking water. I turned it off and called them. By the time their service provider came out more than 2 days later there was algae beginning to grow in the pool. Old republic refused the claim indicating we misused the pool filter by allowing algae to grow in the pool. It is the most backwards logic I have ever experienced! Turning off the filter because it was broken caused the algae, not the other way around. They are clearly a classic scam insurance company that comes up with any reason to deny service. To make matters worse, I can't live without a pool filter as the algae situation is getting much worse without a filter, so I have no choice but to just pay for it myself. Stay away - The pool service company told me to use Home Shield next time.Old Republic Home Protection
Date: 06/12/2025
Hi, *******. I am very sorry you feel this way about our company. Our goal is to be People Helping People and if your experience was less than what you expected, wed like to address that with you. You can expect a phone call. ~***** *.Review fromDenise T
Date: 06/11/2025
5 starsDenise T
Date: 06/11/2025
I have had Old Republic for over 10 years now and love them. Easy to use and very responsive. They have the best vendors too.Old Republic Home Protection
Date: 06/12/2025
Hi, ******. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~***** *.Review fromPeggy A
Date: 06/11/2025
5 starsPeggy A
Date: 06/11/2025
Plumber was on time and did a great job. Old republic got us a repair company right away.Old Republic Home Protection
Date: 06/12/2025
Hi, *****. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.Review fromWilliam M
Date: 06/11/2025
1 starWilliam M
Date: 06/11/2025
********* failed on December 7. I still do not have a replacement, and have been disconnected the last two times I called. I did everything the way I was supposed to. I've just received a lot of silence.Old Republic Home Protection
Date: 06/12/2025
Hi, *******. Thank you for your comments. We sincerely apologize for the delay with your microwave work order. A specialist will call you to help as soon as possible. ~***** *.Review fromHERBERT H
Date: 06/04/2025
5 starsHERBERT H
Date: 06/04/2025
GREAT SERVICE! HAD MY PROBLEM TAKEN CARE OF IN TWO DAYS!Old Republic Home Protection
Date: 06/06/2025
Hi, *******. We appreciate the kind words and are glad we could provide you with a positive experience! ~***** *.Review fromAngela M
Date: 05/28/2025
4 starsAngela M
Date: 05/28/2025
Even when they dont have a contractor in my area, they have been very good about approving and paying the work that needs to be done when I find my own.Old Republic Home Protection
Date: 05/29/2025
Hi, ******. Thanks for taking the time to share your positive experience. We truly appreciate it! ~***** *.Review fromTwyla M
Date: 05/28/2025
5 starsTwyla M
Date: 05/28/2025
Very good experience. Timely and professional ?? loved using the service provider was awesomeOld Republic Home Protection
Date: 05/29/2025
Hi, *****. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.Review fromKyle O
Date: 05/25/2025
1 starKyle O
Date: 05/25/2025
I have renewed my policy for 12 years, when I filed my claim 4 days ago because of a malfunctioning ac unit in ******* when it is over *********************************************************************************** Not only am I hot, Im even more mad that they charged me for it, and still waiting for a result. Ive called the contractor assigned who doesnt answer multiple times, as well as old republic 3 times - when you are paying top dollar for a service, I expect a little more in returnOld Republic Home Protection
Date: 05/27/2025
Hi, ****. Our intention is to provide the fastest, most efficient service possible. We sincerely apologize for the inconvenience you incurred. A specialist will reach out to you to resolve your concerns. ~***** *.
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