Reviews
This profile includes reviews for Optima Tax Relief's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,500 Customer Reviews
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Review fromTeresa B.
Date: 07/17/2025
5 starsTeresa B.
Date: 07/17/2025
My experience with Optima has been amazing! My husband and I were nervous going in because who wouldnt be about taxes but we were immediately put at ease, they were very professional and explained in detail what was going to happen and would return calls immediately. A very positive and satisfying experience.
Optima Tax Relief
Date: 07/18/2025
Thank you for this amazing review! We're so pleased to hear that your experience with Optima has been outstanding. We completely understand how nervous you and your husband were going in - tax issues can be overwhelming for anyone - and we're thrilled that our team was able to immediately put you at *******'s wonderful to know that our professional approach, detailed explanations, and immediate call returns created such a positive and satisfying experience for you both. This is exactly the kind of service we strive to provide for every client.Thank you for choosing Optima Tax Relief!Review fromJohn N.
Date: 07/17/2025
5 starsJohn N.
Date: 07/17/2025
Initial contact with the first ********** was professional. Give immediate raise and promotion. Good job so far.Optima Tax Relief
Date: 07/21/2025
Thank you for your positive feedback! We're pleased to hear that your initial experience with our consultant was professional and that you've been satisfied with our service so far.We truly appreciate your kind words about our team member - recognition like yours means a great deal to us and motivates our staff to continue delivering excellent service.Thank you for choosing Optima, and we look forward to continuing to exceed your expectations.Review fromNicole A.
Date: 07/17/2025
5 starsNicole A.
Date: 07/17/2025
Excellent customer service. Answered all questions and left my mind at easeOptima Tax Relief
Date: 07/21/2025
Thank you for your excellent review! We're so pleased to hear that our customer service team was able to answer all your questions and put your mind at ease. Providing peace of mind to our clients is exactly what we strive for.Your feedback is greatly appreciated and means a lot to our entire team.Thank you for choosing Optima!Review fromDavid G.
Date: 07/17/2025
5 starsDavid G.
Date: 07/17/2025
Very helpful and efficient service. They listened carefully and provided next steps.Optima Tax Relief
Date: 07/21/2025
Thank you for your positive review! We're pleased to hear that our team provided helpful and efficient service, and that we were able to listen to your needs and provide clear next steps.Your feedback is greatly appreciated and reinforces our commitment to delivering attentive, solution-focused service to all our clients.Thank you for choosing Optima!Review fromRobert S.
Date: 07/17/2025
4 starsRobert S.
Date: 07/17/2025
Im happy with the services so far. Thanks for everything.Optima Tax Relief
Date: 07/21/2025
Thank you for your positive feedback! We're pleased to hear that you're happy with our services. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.Thank you for choosing Optima, and we look forward to continuing to serve you.Review fromChristopher B.
Date: 07/17/2025
5 starsChristopher B.
Date: 07/17/2025
Optima was so kind and helpful couldnt ask for betterOptima Tax Relief
Date: 07/21/2025
Thank you for your kind review! We're delighted to hear that our team provided you with exceptional service. Your feedback truly means a lot to us and motivates us to continue delivering the best possible experience for our clients.We appreciate you choosing Optima and look forward to serving you again in the future.Review fromTanja D.
Date: 07/17/2025
5 starsTanja D.
Date: 07/17/2025
I have been extremely pleased with the help from Optima. My team #*** has kept me informed every step of the way. Mr. ****** **** has given me hope that I soon can retire. Thank you.Optima Tax Relief
Date: 07/21/2025
Thank you for your wonderful review! We're delighted that Team #*** has kept you well-informed and that Mr. ****** **** has been so helpful with your retirement planning.Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team. Thank you for choosing Optima, and we look forward to continuing to support you toward your retirement goals.Review fromDonna L
Date: 07/17/2025
5 starsDonna L
Date: 07/17/2025
Contacting Optima Tax Relief has given me peace of mind. Knowing that I was contacted by a person who knew her job, was professional, listened to me, and could help me with my federal income tax situation so I could sleep at night was an instant relief to my worry. I praise Optima Tax Relief and would highly recommend them to anyone who has a troubling income tax situation.Thank you for helping me Optima Tax Relief. What a relief!Optima Tax Relief
Date: 07/21/2025
Thank you for this incredibly heartfelt and detailed review! We're so moved to hear that contacting Optima Tax Relief has given you such peace of mind and instant relief from your worries. Knowing that you can now sleep at night because of the professional, knowledgeable, and caring service you received means everything to our *******'s wonderful to hear that our representative truly listened to you and demonstrated the expertise needed to help with your federal income tax situation. Your praise and high recommendation are deeply appreciated, and we're honored that you would recommend us to others facing similar troubling tax situations.Thank you for trusting Optima Tax Relief with your important tax matters - we're thrilled to have provided you with such relief!Review fromLarry
Date: 07/16/2025
5 starsLarry
Date: 07/16/2025
Optima tax relief has treated me very well over the years that I have been using themOptima Tax Relief
Date: 07/17/2025
Thank you for this wonderful review! We're so pleased to hear that Optima Tax Relief has treated you very well over the years you've been using our services. Having clients who trust us with their ongoing tax needs and remain satisfied with our service over time means everything to us.We truly appreciate your continued loyalty and are grateful for the opportunity to serve you year after year.Review fromJames A.
Date: 07/16/2025
5 starsJames A.
Date: 07/16/2025
Very nice. Calm, professional and personable throughout. Great expierience today.Optima Tax Relief
Date: 07/17/2025
Thank you for your wonderful review! We're so pleased to hear that you found our service very nice and that we maintained a calm, professional, and personable approach throughout your experience. It's fantastic to know you had a great experience today.We appreciate your feedback and thank you for choosing us.
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