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Business Profile

Tax Return Preparation

Optima Tax Relief

Reviews

This profile includes reviews for Optima Tax Relief's headquarters and its corporate-owned locations. To view all corporate locations, see

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Optima Tax Relief has 3 locations, listed below.

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    Customer Review Ratings

    3.94/5 stars

    Average of 1,528 Customer Reviews

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    Review Details

    • Review fromMIKE H.

      Date: 07/22/2025

      5 stars

      MIKE H.

      Date: 07/22/2025

      ***** is and was Very Helpful and Explanatory! It's only been a few days, but so far I'm Very Happy I Chose Optima Tax!

      Optima Tax Relief

      Date: 07/23/2025

      Thank you so much for your enthusiastic review! We're thrilled to hear that ***** has been so helpful and explanatory during your initial experience with Optima Tax. His dedication to ensuring our clients understand their options and feel confident about their decisions is exactly what we strive for.Even though it's still early in your journey with us, we're delighted that you're already feeling happy about choosing Optima Tax. We're committed to maintaining this level of service and support throughout your entire experience with us.We'll be sure to share your kind words with **************** like yours truly makes a difference to our team. Thank you for choosing Optima Tax and for taking the time to share your positive experience!
    • Review fromChristopher N.

      Date: 07/22/2025

      5 stars

      Christopher N.

      Date: 07/22/2025

      Great service. Very thorough. Took time to explain the entire process.

      Optima Tax Relief

      Date: 07/23/2025

      Thank you so much for your positive review! We're thrilled to hear that you found our service great and thorough, and that our team took the time to fully explain the entire process to you.We believe that understanding each step of the process is crucial for our clients, and we're pleased that our thorough approach made a difference in your experience. Taking the time to ensure our clients are well-informed is something we prioritize with every case.We truly appreciate you recognizing our efforts and taking the time to share this feedback. Thank you for choosing us!
    • Review fromBelinda Z.

      Date: 07/22/2025

      5 stars

      Belinda Z.

      Date: 07/22/2025

      Very pleased with both people that I have had contact with very helpful, polite in getting information to help resolve my concerns

      Optima Tax Relief

      Date: 07/23/2025

      Thank you so much for your wonderful feedback! We're delighted to hear that both team members you've worked with have provided you with helpful and polite service while addressing your concerns.Having a positive experience with multiple members of our team reflects the consistent level of care and professionalism we strive to deliver to every client. We're pleased that our staff has been able to gather the information needed to help resolve your situation effectively.We truly appreciate you taking the time to recognize the efforts of our team members. Your satisfaction is our priority, and feedback like yours motivates us to continue providing excellent service.Thank you for choosing us and for sharing your positive experience!
    • Review fromCharles S.

      Date: 07/21/2025

      5 stars

      Charles S.

      Date: 07/21/2025

      Optima tax relief was quick and helpful. I am thankful they were able to help me in my time of need.

      Optima Tax Relief

      Date: 07/23/2025

      Thank you so much for your kind review! We're truly grateful to hear that our team was able to provide you with quick and helpful service during your time of need.We understand how important it is to have reliable support when facing tax challenges, and we're honored that you turned to Optima Tax Relief for assistance. Knowing that we could be there for you when you needed us most means everything to our team.Your gratitude and trust in our services is deeply appreciated. Thank you for choosing Optima Tax Relief and for taking the time to share your positive experience!
    • Review fromTodd H.

      Date: 07/21/2025

      4 stars

      Todd H.

      Date: 07/21/2025

      Optima is really good at staying in touch with me. I couldn't have gotten to this point without them!

      Optima Tax Relief

      Date: 07/22/2025

      Thank you so much for taking the time to share your experience! We're thrilled to hear that our communication and support made such a meaningful difference in your journey. At Optima, we believe that staying connected with our clients and being there every step of the way is essential to achieving great results together.Your success is our success, and we're honored to have been part of reaching this important milestone with you. We truly appreciate your trust in us and look forward to continuing to support you moving forward.Thank you again for choosing Optima and for sharing this wonderful feedback!
    • Review fromKimberly D.

      Date: 07/21/2025

      5 stars

      Kimberly D.

      Date: 07/21/2025

      I was informed about the separate steps very clearly. Im looking forward to clearing up my past mistakes

      Optima Tax Relief

      Date: 07/23/2025

      Thank you so much for your positive feedback! We're pleased to hear that our team was able to clearly explain each step of the process to you. Clear communication is something we prioritize because we believe our clients should always know what to expect at every stage.We understand that addressing past tax issues takes courage, and we're honored that you've chosen to trust us with helping you move forward. Our team is committed to guiding you through each step as you work toward resolving your situation.We're looking forward to supporting you on this journey and helping you achieve the fresh start you're seeking. Thank you for choosing us and for taking the time to share your experience!
    • Review fromSam I.

      Date: 07/21/2025

      5 stars

      Sam I.

      Date: 07/21/2025

      Just starting and currently in Phase 1 of their process of investigation. Great experience so far, very informative, very helpful. Waiting to find out what my options are regarding my personal tax situation. Will provide additional review information once the process is complete.

      Optima Tax Relief

      Date: 07/23/2025

      Thank you so much for taking the time to share your experience during Phase 1 of our process! We're thrilled to hear that you've found our team informative and helpful as we investigate your personal tax situation.We truly appreciate your transparency about being in the early stages and understand that you're eager to learn about your options. Our investigation phase is designed to thoroughly assess your situation so we can provide you with the most accurate guidance and solutions moving forward.We're committed to maintaining this level of service and communication throughout your entire journey with us. Thank you for your patience as we work through the process, and we look forward to continuing to exceed your expectations.We genuinely appreciate your willingness to provide an update once the process is complete feedback like yours helps us ensure we're delivering the best possible experience for all our clients.Thank you for choosing us and trusting us with your tax needs!
    • Review fromWilliam D.

      Date: 07/21/2025

      5 stars

      William D.

      Date: 07/21/2025

      Everything was simple and absolutely great made me feel really at ease

      Optima Tax Relief

      Date: 07/23/2025

      Thank you so much for your wonderful review! We're delighted to hear that we were able to make the process simple for you and help you feel at ease throughout your experience.We understand that dealing with tax matters can often feel stressful and complicated, so knowing that we provided you with peace of mind and made everything straightforward is exactly what we aim for with every client.Your feedback truly means a lot to us, and we're so grateful that you took the time to share your positive experience. Thank you for choosing us!
    • Review fromLuciano R.

      Date: 07/21/2025

      5 stars

      Luciano R.

      Date: 07/21/2025

      Optima was a great help I will give them a score of a 10 they're able to help me thank you Optima

      Optima Tax Relief

      Date: 07/23/2025

      Thank you so much for your incredible review and for giving us a perfect 10! We're absolutely thrilled to hear that Optima was able to help you and that you had such a positive experience with our services.Knowing that we were able to provide the assistance you needed means everything to our team. We take great pride in helping our clients navigate their tax situations, and your satisfaction is the best reward we could ask for.We truly appreciate you taking the time to share this feedback and for choosing Optima. Thank you for your trust in us!
    • Review fromDanny G.

      Date: 07/18/2025

      5 stars

      Danny G.

      Date: 07/18/2025

      They have been professional about all the interviews and they have been professional about all that they have done they ask and helped in all questions ask about or situation.

      Optima Tax Relief

      Date: 07/21/2025

      Thank you for your positive review! We're pleased to hear that our team has maintained professionalism throughout all your interviews and interactions. It's wonderful to know that we've been able to ask the right questions and provide helpful assistance regarding your situation.Your feedback is greatly appreciated and reinforces our commitment to delivering thorough, professional service to all our clients.Thank you for choosing Optima!

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