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Business Profile

Tech Support

6YA, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Reviews

Customer Review Ratings

3.31

Average of 88 Customer Reviews

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Review Details

  • Linda P

    Date: 08/24/2022

    Linda P

    Date: 08/24/2022

    This Company is not customer service oriented. Look out they will take your money without providing any service. I had a lot of trouble getting a refund based on the fact that they never helped me with any problem. I have after much back and forth and nasty emails, never was I routed to a live person, been promised a refund. I hope this happens. Please stay clear of this company. You can find help from the company you originally got services.

    6YA, Inc.

    Date: 08/26/2022

    Hi Linda, we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on Aug 17, 2022, and we have already refunded you the charge. If you need any further assistance, please send us an email at *******@6ya.com. Thank you!

  • Mary S

    Date: 08/22/2022

    He was very helpful and explained exactly what he was doing as he filled out the information needed to get my return for my purchase.

  • Peggylee S

    Date: 08/22/2022

    ******* was awesome! He was kind, and knowledgeable. And even tried the numbers for the correct place to see if they were truly in service

  • Mary O

    Date: 08/21/2022

    Mary O

    Date: 08/21/2022

    Absolute scam
    Trying to reach my internet provider. Somehow ended up on their site thinking it was my internet provider. They charged me $45
    Of course will never get back to me to discuss.
    The dishonesty trying to keep me on the phone makes me wonder how they can even go to work there.

    6YA, Inc.

    Date: 08/24/2022

    Hi Mary, we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on Aug 09, 2022, and we have already refunded you the charge. If you need any further assistance, please send us an email at *******@6ya.com. Thank you!

  • Anna H

    Date: 08/21/2022

    Jasmin was very helpful with helping me. She was also very patient while I found the correct info she needed. Thanks a bunch, Jasmin!! **** H.

  • Hattye A

    Date: 08/20/2022

    ***** was VERY patient with m and I appreciate that. Thanks so much!

  • Catherine P

    Date: 08/20/2022

    Catherine P

    Date: 08/20/2022

    I went online to file a complaint against the delivery company that work for Lowe's home improvement store. 6YA was the first site that appeared on my computer representing Lowe's home improvement store. After explicitly describing my complaint, the six white a site lead me to a page that asked for my credit card, home phone number and email address. In the fine print it said that there would be a one dollar fee for their services and would be a $49 fee yearly afterwards. I refused to fill that information out once I realized that they wanted money. The first word that comes to mind is FRAUD! They claim to be resolving an issue between me and Lowes, however they were actually trying to get my personal information and signed me up for a yearly fee for their services. What their services are, I still do not know. Warning to anyone that comes across their email address! Call or write the Better Business Bureau if you have had the same issue with this company! *****************

    6YA, Inc.

    Date: 08/24/2022

    Hi Catherine, I am very sorry to hear that you misunderstood 6ya services and came to a conclusion like you did. 6ya is a service that connects people with professional experts for quick troubleshooting over the phone. You now have the opportunity to connect with different professionals in a wide range of categories, from lifestyle to technical. Our members have access to unlimited calls with experts, saving them hundreds of dollars in repairs and potential in-person consultation fees! The email address you provided here doesn't match our records. Please send us an email at support @6ya.com so we can help with your account.

  • Clynden C

    Date: 08/16/2022

    Clynden C

    Date: 08/16/2022

    SCAM! They falsely advertise the charges, then charge a full month. Unable to contact or get a response on help tickets! Absolute ****!

    6YA, Inc.

    Date: 08/21/2022

    Hi Clynden, we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on Aug 08, 2022, and we have already refunded you the charge. If you need any further assistance, please send us an email at *******@6ya.com. Thank you!

  • Jordan M

    Date: 08/15/2022

    Jordan M

    Date: 08/15/2022

    This company is a joke and a scam. There were NO DISCLAIMERS stating that 6ya is a 3rd party customer service that requires a card number and a fee. I am posting this on behalf of my mother. She was trying to get to Amazon prime customer service and something popped up to supposedly "verify" that she was the account owner, next thing she knows she loses $50 out of her account. The refund that was requested better come.

    6YA, Inc.

    Date: 08/22/2022

    Hi Jordan, we are sorry to hear that you think this is a scam. 6ya is a very reputable company that provides assistance to customers like yourself and your mom. We encourage you to go to our website, 6ya.com, and while following the steps you will see the disclaimer before you need to enter any form of payment. If you have any questions, please send us an email at *******@6ya.com. Thank you!

  • Linda B

    Date: 08/15/2022

    Linda B

    Date: 08/15/2022

    PLEASE CANCEL AND REFUND ME MY $50.00 IMMEDIATELY. Was never told of cost

    6YA, Inc.

    Date: 08/24/2022

    Hi Linda and Fran, we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on Aug 15, 2022, and we have already refunded you the charge. If you need any further assistance, please send us an email at *******@6ya.com. Thank you!

6YA, Inc. is NOT a BBB Accredited Business.

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