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Business Profile

Tech Support

6YA, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Reviews

Customer Review Ratings

3.31

Average of 94 Customer Reviews

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Review Details

  • Carmen S

    Date: 09/01/2022

    **** explained that sometimes the Instacart app will take away replacement or refund orders for out of stock items and I should just make them again. Also the notation that replaced my cart symbol said "new cart". He said it didn't mean my order was being duplicated. He was polite and spoke clearly.

  • Netia J

    Date: 09/01/2022

    Netia J

    Date: 09/01/2022

    I think that this company is taking people's money because I went on line to cancel paramount + this site pops up I put in my information which they said was a $1 and they took $49.00 I really need my money back on my card because I didn't sign up for this I been waiting 4 days for my refund and yall haven't put it back on my card please put my money back on my card

    6YA, Inc.

    Date: 09/02/2022

    Hi Netia, we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on Aug 28, 2022, and we have already refunded you the charge. If you need any further assistance, please send us an email at *******@6ya.com. Thank you!

  • Richard S

    Date: 08/31/2022

    Very pleasant and respectful individual. Took care of my problem within minutes. This kind of customer support is dying in today's environment. Bravo to this person's attitude!

  • Karen P

    Date: 08/30/2022

    ***********, was friendly, courteous, helpful, patient, and efficient. He is the type person that's right where he belongs. Many individuals that work help desk are just the opposite of helpful, but he comes across as someone who cares and likes his job helping people.

    Thank you

    *******************************

  • Mary C

    Date: 08/30/2022

    Mary C

    Date: 08/30/2022

    I was signing up for Peacock . And had trouble getting on. A a popped up (thinking it was Peacock I continued thinking peacock is helping me resolve my problem. I was charged $49 and $1. and they never mentioned anything about charging me Or signing me up for an automatic renewal I never agreed to anything! Why is this happening to senior citizen VERY BAD Company.

    6YA, Inc.

    Date: 08/31/2022

    Hi Mary, you signed up with us on 08/29/2022 and there was a disclaimer there showing the price to sign up letting you know about monthly charges etc. You accepted it and then you entered voluntarily your payment information. That same day you spoke with one of our experts who helped you with the issue you had with Peacock. Your account is canceled, and no more charges will occur again unless you signed up with us again. If you need assistance please contact us at *******@6ya.com. Thanks!

    Mary C

    Date: 08/31/2022

    DO NOT BE SCAMMED BY 6ya!!!!! I WAS HAVING TROUBLE WITH PEACOCK SO I PUSHED CUSTOMER SERVICE BUTTON THEN BOOM A PAGE POPS UP AND I THOUGHT IT WAS PEACOCK SO I ENTERED MY INFORMATION AND DEBIT CARD FOR PEACOCK TO HELP ME, I HONESTLY THOUGHT I WAS WORKING WITH PEACOCK'S CUSTOMER SERVICE. 6ya KNOW EXACTLY WHAT THEY'RE DOING. 6ya HAVE DONE IT TO NUMEROUS PEOPLE JUST READ ALL THE REVIEWS AND YOU'LL SEE THAT 6ya ARE NOTHING BUT SCAMMERS. THEY ARE DOING THIS TO INNOCENT PEOPLE. THESE SCAMMERS AT 6ya MAKE YOU THINK YOU'RE WORKING WITH THE CUSTOMER SERVICE ON THE WEBSITE YOU'RE HAVING TROUBLE WITH. 6ya JUST LIKE CONNING AND TAKING ADVANTAGE OF YOU AND YOUR MONEY .NOW I'M OUT $50.00 BECAUSE OF THESE SCAMMERS AT 6ya. I LIVE ON A LIMITED VERY LIMITED INCOME AND THEY HAVE NO HEART OR SOUL. 6ya JUST SCAMMED ME AND NOW WON'T GIVE ME A REFUND. DO NOT LET 6ya SCAM YOU OUT OF YOUR MONEY. 6ya WILL SCAM YOU AND TAKE YOUR MONEY WITH NO REMORSE EVIL EVIL EVIL PEOPLE. 6ya WORMS THEIR WAY INTO WEBSITES. AND ALL THE PEOPLE AT 6ya HAVE DONE THIS TO ME AND MANY OTHERS IT'S PRETTY SAD I DON'T KNOW HOW THE PEOPLE AT 6ya SLEEP AT NIGHT. THEY ARE SATAN'S PEOPLE DOING SATAN'S DIRTY WORK. I'M A SENIOR CITIZEN AND IT'S PRETTY SAD WHAT 6ya ARE DOING TO PEOPLE THAT ARE JUST TRYING TO GET HELP WHICH 6ya SHOULD HAVE NOTHING TO DO WITH. BEWARE OF 6ya!!!!!
    EVIL DOERS!!!!!!
    Mary C

  • Margaret J

    Date: 08/28/2022

    **** was extremely helpful. He knew what I needed and was very patient with me. I appreciated his help a lot.

  • Dean C

    Date: 08/27/2022

    Cleveland was patient and very helpful with that said would you help me with got me into the app cuz I was looking for but after the conversation when I went to get back into the app it was the same issues so the UPS app is not worth a darn they need help real bad

  • Katheryn B

    Date: 08/26/2022

    She was very nice and walked me through the whole process. She is an asset to your company.

  • Lorrie G

    Date: 08/25/2022

    Lorrie G

    Date: 08/25/2022

    I was shocked to see my credit card was charged on 07/24 twice! The first charge was $1 and the second charge was $49.. I tried calling them but they have you send a text to Support.6YA.com, which I did asking what the charges were for. I have never received a text back or contact of any kind. I would like to know what the charges were for. I don't know even how I got evolved with this company while I was online or what they do.

    6YA, Inc.

    Date: 08/26/2022

    Hi Lorrie , we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on Jul 24, 2022. As a courtesy, we went ahead and refunded you the charge/S and you should be able to see the funds back in your account in the next 5 to 10 business days. If you need any further assistance, please send us an email at *******@6ya.com. Thank you!

  • David A

    Date: 08/25/2022

    David A

    Date: 08/25/2022

    I really enjoy using 6ya. I have came across a great expert ******** And she helps with what l whatever issue I'm facing to the best of her ability. She's a great asset to 6ya!! I appreciate all the hard work and dedication put in to helping me!! Thanks alot

    6YA, Inc.

    Date: 08/26/2022

    Hi, David! We appreciate you taking the time to write such beautiful review! We are very happy to hear that Donda was such a help, and we will make sure she is aware of what you said. If there is anything else that we could help with, please send us an email at *******@6ya.com. Thank you!

6YA, Inc. is NOT a BBB Accredited Business.

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