Reviews

This profile includes reviews for GoodRx's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  GoodRx, Inc.

  2701 Olympic Blvd West Building #200 Santa Monica, CA 90404-4183

  
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  Vitacare Prescription Services, Inc.

  951 W Yamato Rd Ste 160 Boca Raton, FL 33431-4432

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  GoodRX Care

  577 2nd St Ste 200 San Francisco, CA 94107-1459

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  GoodRx

  40 W 25th St Fl 4 New York, NY 10010-2724

  
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  GoodRx, Inc.

  San Francisco, CA 94107-1459

Review Details

• Review fromjoan g

  Date: 11/14/2023

  1 star

  joan g

  Date: 11/14/2023

  I think Good Rx is not so good. My Husband has the Freestyle Libre sensor kit. It went up ***** dollars in one month. Good Rx should be ashamed of themselves. We are seniors (in our 70's) and get SS. Like another other company it is all about them filling their pockets.

  GoodRx

  Date: 11/15/2023

  We understand your frustrations, ****. GoodRx prices are tied to a medication's, or in this case the sensor kit's, cash price; unfortunately when the cash price fluctuates so do our coupons. We do try to search for the best prices available and hope to bring you savings again in the future. In the meantime we also provide information and links to the manufacturer coupons and other resources below the coupon listings on *****************************************. We hope one of these coupons can provide you and your husband with assistance.

• Review fromChloe C

  Date: 11/09/2023

  1 star

  Chloe C

  Date: 11/09/2023

  DONT GET THE GOLD MEMBER PLAN! I canceled mine last month and they have continued to attempt to charge me ***************************************************************************************************************** again never responded to my email just tried to charge me again. Goodrx has become a very untrustworthy company.

  GoodRx

  Date: 11/13/2023

  Thank you for bringing this to our attention, *****. Using the information you provided here we we're able to locate your GoodRx Gold account and can confirmed it has been cancelled. We have also removed your credit card from our system; you should see no further charges. However, if you do, please give us a call at ************ so we may preform a more in depth investigation.

• Review fromChris T

  Date: 10/31/2023

  1 star

  Chris T

  Date: 10/31/2023

  Don't even try paying for guitar racks. They say they're gonna give you a good deal. And then when you pay for it, you don't get no good coupon. It's just a scand they should be reported and sued.

  GoodRx

  Date: 11/01/2023

  Hello *****, there may be some confusion; GoodRx provides coupons for medications. We do not sell or offer coupons for guitar racks, If you are experiencing an issue using a GoodRx coupon, please give us a call. We'd be happy to help! We can be reached at ************, Monday through Sunday from 6am to 9pm **.

• Review fromPrivacy C

  Date: 10/25/2023

  1 star

  Privacy C

  Date: 10/25/2023

  Online coupon discount price was obtained by giving my personal information, email address. The digital coupon I received in this exchange allowed me to purchase my medication for less than $15 is listed on digital coupon. However, when I went to my local ********* I was told that this coupon would not be honored because it was an estimate of savings. I was required to pay $45 for my medication, over three times the listed price on the coupon! Since I exchanged my personal information for the coupon I believe I was *********** a reasonable exchange of services. However, misrepresenting their product by require me to pay three times what was expected is, in my opinion dishonest. I have used them in the past. More recently there has been increasing discrepancy between the list of coupon price and my actual charge. I believe they are slowly going out of business, and scrambling to increase the profits. Unfortunately, this type of dishonest Behavior will almost surely backfire. I say goodbye to GoodRX. In our house, it will now be called BadRx.

  GoodRx

  Date: 10/30/2023

  Thank you for reaching out, we would be happy to investigate this price discrepancy. Please give us a call so we can reach out to the pharmacy on your behalf. We can be reached at ************, Monday through Sunday from 6am to 9pm CT. As for your personal information, we take our users privacy very seriously. You can read more about our privacy and data principles at our *************** www.goodrx.com/about/privacy. To request that all of your data be removed from GoodRx's systems, please submit a data deletion request by going to goodrx.com/requestdeletion and filling out the required form. Please note it make take at least 45 days for full data deletion. If you have further questions or need assistance, please call us using the information above.

• Review fromAndronicos P

  Date: 10/23/2023

  1 star
  GoodRx discriminates against Senior Citizens. It does not offer discounts for anyone over 65. Even if theyve been a Gold Member for several years.SHAME ON GOODRX!How do they get away with this Senior Discrimination!!?!?!

• Review fromChloe C.

  Date: 10/22/2023

  1 star

  Chloe C.

  Date: 10/22/2023

  Ive canceled good rx two times now from my app and it keeps charging me card ****, 1****, and then **** again all within 3 days. All Ive done is cancel my subscription. I am really upset with all of these phantom charges and you guys really need to be up front about your costs. I am really unhappy and frustrated with this. I would like a refund for these charges. I havent even picked up a prescription in over a month and I CANCELED my membership. Please advise.

  GoodRx

  Date: 10/23/2023

  Thank you for bringing this to our attention *****, We would like to apologize for the frustrations and confusion. Based on your description, we may have multiple accounts on file attached to your card. We were able to locate and refund the cancelled account attached to the email, ******************** However, since we are unable to locate the additional charges we will need further information. Please give our team a call as we will need to take down the following information over a secure line. Credit Card Last 4 Digits:Credit Card's Expiration Date:Date of Charges:Please provide this information for all cards being charged so we can then move forward with a more detailed investigation to get this issue corrected. We can be reached at ************, Monday through Sunday from 6am to 9pm CT.

• Review fromJane K

  Date: 10/21/2023

  2 stars
  More hoops to jump through, then didn't get adverrtised discount. Like another reviewer said, I was supposed to get a 3 month supply at the discount rate, then after calling two pharmacies to transfer the precription, ********'s tells me they only have a one month supply and I get it cheap, but when I go to refill it to get the second month,, the price almost quadrupled and it says I don"t have another refill.I sure wish we could stop playing games with health care.

• Review fromJenna B

  Date: 10/13/2023

  1 star

  Jenna B

  Date: 10/13/2023

  Very disappointed by this app. They purposely display price options for prescription quantities that are smaller and not the normal general recommended dosage. I was showed a price of $12.77 for a prescription when really it ended up being $50. Selecting the proper size and dosage of the medication was not even available on the app. I wasted a bunch of time (and therefore days untreated) transferring my prescription between pharmacies because the GoodRx app showed a fake better price. Do not waste your time and energy.

  GoodRx

  Date: 10/16/2023

  Hello *****, We're sorry to hear you were experiencing discrepancies with the GoodRx app. When this occurs please give us a call so we may make the correction and assist you in finding the correct coupon price. We are available at ************, Monday through Sunday from 6am to 9pm ** and would be happy to help!

• Review fromRuss N

  Date: 10/11/2023

  1 star
  Be careful. RXSavers, LLC (rxsaversllc.com) is NOT the same as RxSavers (rxsavers.com). RXSavers, LLC says they are not a discount coupon program like RxSavers. They told me they look for manufacture's aid programs which I already knew those with ******** were not eligible for (for my drug of interest). Although I hung up as soon as I heard this and haven't investigated further, I would tend to believe ******* S's comment below from 09/19/2023. I suspect those giving good reviews are referring to rxsavers.com, not rxsaversllc.com.

• Review fromindira d

  Date: 09/29/2023

  5 stars
  i am extremely happy with rx savers..they have helped for over a year with my 3 insulins, which i would have never been able to afford