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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Yahoo!

      801 - 207 Queens Quay W Toronto, ON M5J 1A7

    • Yahoo Auction

      60 Bilbow Ln Edwardsville, PA 18704-1626

    • Yahoo!

      1708 Smith Lane Fort Mill, SC 29708

    • Yahoo!

      10 Cadillac Dr. Ste. 400 Brentwood, TN 37027

    Customer Review Ratings

    1.04

    Average of 302 Customer Reviews

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    Review Details

    • Oscar F

      Date: 07/29/2022

      Oscar F

      Date: 07/29/2022

      Absolutely horrific customer service. It's no wonder yahoo has drastically fallen down behind google since 2010. I have an account and forgot the password, called to reset and they said the only solution was to pay money for " Premium support" to reset the password. NO OTHER COMPANY DOES THAT. Anyways, after much hesitation, I agreed to pay the 4.99 to reset my password *** the agents system wasn't going through and it was late at night so I said I would call back later. I called today at 9:08 and 9:11 am and both agents had the worst customer service I have ever experienced. They said my account was locked/inaccessible and before I could even ask what that meant they hung up right after. I guess if they can't get their money for their " premium service" they won't even bother talking to you lol. Reading *** these previous reviews I was also scared of even giving them my debit card info because of how shady they sounded, the line was cutting in and out, and loud background noise with people laughing in the back. Joke of a company.

      Yahoo!

      Date: 07/29/2022

      The Yahoo **** has received the details of this complaint and has reached out to Mr. Flores to investigate and assist further.

      Oscar F

      Date: 07/29/2022

      They did reach out but , just like their " premium paid customer service phone support" provided no support whatsoever. The agent who reached out said they were part of a small top yahoo customer service **** and just word by word stated the same thing the phone reps said. DO NOT CALL YAHOO SUPPORT OR PAY FOR THEM READ THE PREVIOUS REVIEWS BY OTHERS WHO STATE THEY RECEIVED NO ASSISTANCE EVEN AFTER PAYING AND SOME EVEN HAD LOG IN ATTEMPTS TO OTHER ACCOUNTS OF THEIRS AFTER GIVING OUT THEIR PERSONAL INFO. Absolute joke of a company worst customer experience ever had to experience

    • Kristien S

      Date: 07/27/2022

      THE WORST email service I've ever experienced. I have had two yahoo accounts for a very long time. Every few months they say I need to change my password. So I do (even though the password ** saved on my computer so I know its correct), for security. This time, they lock my second account. They don't allow me to "forgot password", they say I don't have a recovery email (however its linked to my other yahoo account), ask me to answer security questions about my account that I was staring at screenshots of and on top of that now I have to PAY for premium support to fix what THEY did... In the end they did not recover, the woman was rude on the phone and they took my money. Removing *** attachments with Yahoo. Worst company on the planet.

    Yahoo! is NOT a BBB Accredited Business.

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