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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Yahoo!

      801 - 207 Queens Quay W Toronto, ON M5J 1A7

    • Yahoo Auction

      60 Bilbow Ln Edwardsville, PA 18704-1626

    • Yahoo!

      1708 Smith Lane Fort Mill, SC 29708

    • Yahoo!

      10 Cadillac Dr. Ste. 400 Brentwood, TN 37027

    Customer Review Ratings

    1.04

    Average of 311 Customer Reviews

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    Review Details

    • Olivia W

      Date: 01/13/2023

      Olivia W

      Date: 01/13/2023

      My account has an old phone number associated with the account, so I no longer have access to it and cannot recover it. The only way I can get back into my account is to purchase a monthly subscription to AOL. When I said no and asked about a one time payment, they suddenly had that option come available, but I am NOT paying to get back into my freaking account when all I need is my phone number changed. You have my identity verified, but you still want to take my money to what, do your job? Absolutely ridiculous. 0/5 stars.

      Yahoo!

      Date: 01/16/2023

      The AOL Team has received the details of this complaint and has reached out to Olivia Wisler to investigate and assist further.

    • Mario C

      Date: 12/18/2022

      Mario C

      Date: 12/18/2022

      I attempted to log into my VA profile with the ********** of ******* Affairs and ******************** Aid Account and couldn't log in from my cell phone. Then I noticed the Yahoo Lite Feature attached to the search engine was directly responsible. There is no option from my cell phone account setting to disable this option. I do not care for the tool. I do not like how it distort the pages. I have no use for the software. I would like to be able to disable it onmy cell phone setting or taken off the search engine *** together. I thought the ********** of ******* Affairs and the ** ********** of ********* was having problems with their website for not allowing me access. Way to go YAHOO!

      Yahoo!

      Date: 12/21/2022

      The Yahoo **** has received the details of this complaint and has reached out to Mario Cooper to investigate and assist further.

    • Marie R

      Date: 12/11/2022

      Marie R

      Date: 12/11/2022

      yahoo is the worst iinternet company on the planet as far as i am conerned. on 12/08/22 yahoo erased *** of my emails and ii cant get them back. they had no right to erase *** of my emaiils. i have been tryiing since 12/08/22 to sign into yahoo .com it will not accept my password ***** ik correct. i cannot reset my password ******* every time i try to reset my password **** this ignorant stupid yahoo company which is run by idiots and ****** as far as i am concerned i it only keeps the password *** one day and then ii cant siign in to it again. i tried calliing yahoo this morniing and guess what no one of the iidiots and morons who supposedly work there do not answer the phone. ii am extremly upset wiith yahoo and ii wanr my yahoo account fixed in 24 hours or else. and i expect you the better business bureau to help me with this. i demand action on your part. as far as i am concerned yahoo should be put out of business today and i exp;ect you the better business bureau to give me action since i am a consumer who you are supposed to protect. signed with extreme anger and disgust ***** *******

      Yahoo!

      Date: 12/15/2022

      Yahoo offers a variety of support online from self help to paid account support. Anyone can view what their account help options are by visiting help.yahoo.com. As a company, we will not stand for having our agents/employees being disrespected and degraded.

    • SI K

      Date: 12/01/2022

      SI K

      Date: 12/01/2022

      I've been locked out of my email. Any way to remove one of the 2 active phone numbers on the account, to regain access? I tried calling, but no support in Canada? Is there any hotline for canadians?

      Yahoo!

      Date: 12/07/2022

      The Yahoo **** has received the details of this complaint and has reached out to the user to investigate and assist further.

    • Amber W

      Date: 11/25/2022

      I am giving Yahoo a 1 star because you cant give no stars. I have had my yahoo acct. since I was in school. ******* husband had our accts connected and because I had to get a new PC and he lost his pass **** when we went to log into our accts we were automatically locked out of the email due to not recognizing the new PC. We called several times to try and get the password ***** & to unlock the acct but was told each time we would have to pay for a subscription of *****. I have always been told Yahoo would never charge to retrieve your pass *** I guess false advertising now doesn't matter.

    • Nicholas N

      Date: 11/21/2022

      Nicholas N

      Date: 11/21/2022

      Yahoo sports has a Rivals Nittany Nation website that has an annual subscription. for about 14 years the annual subscription was auto-renewed one or two days before it expired. about 3 years ago they started auto-renewing 2 or more months in advance cutting short the annual subscription by two month by early withdraw of funds. They have a policy that you can cancel the subscription 2 days before it expires. My original dat of subscription was December 20, ****. This year they attempted to auto-renew me on 9/28,2023 instead of 12/18/2022 using an old credit card number that was hacked and replaced. After a few attempts the credit card company allowed the charge to go through. Sine my subscription should not expire until 12/19/2022 i called to cancel and receive a refund for the premature extension and payment on auto renewal. I was denied stating that it was past the time to cancel and the abruptly end the chat session. (no Live person can be found at yahoo) I made several attempts at correcting the issue and I was put off by several people at their Rivals business. I am presently unemployed and certainly could use my money but the truth is that I can afford to be screwed. This is now a principle thing for me. I am still in last year's subscription, they have no authority to shorten a prepaid ANNUAL subscription and they have no right to prematurely debit my account without permission. I want people to know about their fraudulent practices. Please let me know if there are other organization where I can lodge a complaint. Thank you for your help.

      Yahoo!

      Date: 11/28/2022

      The Yahoo **** has received the details of this complaint and has reached out to Mr. Nemeth to investigate and assist further.

    • Jack S

      Date: 11/20/2022

      Jack S

      Date: 11/20/2022

      There has been an issue with their app password ********* that's been going on for several months and has not yet figured out the problem. People pay money for services with this company and can't use the features. *** they do is give you the run around.

      Yahoo!

      Date: 11/23/2022

      The Yahoo **** has received the details of this complaint and has reached out to Mr. ******* to investigate and assist further.

      Jack S

      Date: 11/23/2022

      They didn't reach out for a solution. It was a blanket apology for the poor job they are doing. This problem should have been fixed a long time ago. They are hurting for money so they are subjecting their users to ads by making them use the browser or making them pay a premium to remove the ads. These people are a joke. One day, if that it would take me to fix the issue. They could at least disable it until it is fixed. Again I do not except the apology for a **** poor job. Thanks

    • Michelle P.

      Date: 11/15/2022

      Michelle P.

      Date: 11/15/2022

      Very discouraged. Need a lawyer who might specialize in this situation.
      My aol account that I've had about 23 years was hacked into. All off my recovery options were changed and then changed again to where they have the recovery/reset info going back to that same account.
      Aol customer service will not help me because I can not verify the criminals new information that he/she has used to replace my correct info. I have asked that they go back a few days before my accounts were stolen to verify the changes that were made. They refused to help me. Personal information that I have shared through my email address for business, taxes, family deaths have all been shared via this account. I have had this account for more than 23 years. It is linked to the majority of my accounts including a business account. All accounts have been compromised. I contacted AOL the first day that this happened. They refused to help me. Therefore, all of my personal information, including that of my family members have lay open and available to a criminal for over a week now. I'm not happy. I'm working in another state, have had to change important accounts and my phone number. Everything was linked to this aol account. I'm very stressed. I need help legally. AOL leaves old account holders defenseless. Please help me with this. (stolen accounts)

      Yahoo!

      Date: 11/16/2022

      The AOL Team has received the details of this complaint and has reached out to Michelle Piper-Matthews to investigate and assist further.

    • Nathan C

      Date: 11/08/2022

      Nathan C

      Date: 11/08/2022

      It's been maybe 5 years now. I have never received proper assistance trying to aid me with my lost account access. I don't have access to my important websites still. Some help would be nice finally.

      Yahoo!

      Date: 11/10/2022

      The Yahoo **** has received the details of this complaint and has reached out to Mr. Nathan Cotne to investigate and assist further.

    • Deidra H

      Date: 10/13/2022

      Deidra H

      Date: 10/13/2022

      I was given misled information by 2 customer service representatives on 10/12/2022.

      Yahoo!

      Date: 10/14/2022

      The Yahoo **** will review Ms. ****** interactions and take the appropriate action.

    Yahoo! is NOT a BBB Accredited Business.

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