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Business Profile

Mortgage Broker

New American Funding

Headquarters

Reviews

This profile includes reviews for New American Funding's headquarters and its corporate-owned locations. To view all corporate locations, see

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New American Funding has 129 locations, listed below.

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    Customer Review Ratings

    4.71/5 stars

    Average of 1,496 Customer Reviews

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    Review Details

    • Review fromJeanne P

      Date: 08/13/2022

      5 stars

      Jeanne P

      Date: 08/13/2022

      From their friendly professional staff to innovative approaches like Buyer Accepted, New American is great to work with, especially for first-time home buyers facing a tough market. I can't recommend them highly enough! Got the house--and learned a lot along the way--all good.

      New American Funding

      Date: 11/24/2024

      We sincerely appreciate your time to submit a review and for the five-star rating. Should you require any further assistance,please let us know. Respectfully, ***************************
    • Review fromKevin C

      Date: 08/12/2022

      5 stars

      Kevin C

      Date: 08/12/2022

      New American Funding was very helpful. We had extreme deadlines we needed to meet and despite them seeming impossible to meet, our loan officer made it happen. We wouldn't be in this home had it not been for her incredible work ethic and attitude. We would recommend New American Funding to anyone.

      New American Funding

      Date: 11/24/2024

      Thank you for taking the time to provide us with your feedback regarding your loan experience with New American Funding and regarding the service you received. We appreciated the opportunity to assist with your home financing needs.Respectfully, ***************************
    • Review fromKarena W

      Date: 08/12/2022

      5 stars

      Karena W

      Date: 08/12/2022

      **** patiently explained everything and walked me through the entire process. He communicated with me regularly and always responded quickly whenever I had a question. The loan closed extremely quickly, within a few weeks. Everything was super smooth!

      New American Funding

      Date: 11/24/2024

      We sincerely appreciate your time to submit a review and for the five-star rating. Should you require any further assistance,please let us know. Respectfully, ***************************
    • Review fromangela s

      Date: 08/12/2022

      5 stars

      angela s

      Date: 08/12/2022

      I was incredibly satisfied with the support I received from *********************** during my re-finance process. He was always accessible, kept me informed on where we were in the process and answered any questions I had. The entire process took less than 2 weeks. I highly recommend using his services.

      New American Funding

      Date: 11/24/2024

      Thank you so much for taking the time to leave us feedback. Should you require any further assistance, please feel free to contact us directly. Respectfully, ***************************
    • Review fromToni H

      Date: 08/12/2022

      5 stars

      Toni H

      Date: 08/12/2022

      Working with *****, ******** and **** has been great. They made a normally stressful situation for most people as stress free and as smooth as possible. It took less than 30 days from start to closing. I do appreciate their help and look forwarding to working with them again in the future.

      New American Funding

      Date: 11/24/2024

      Thank you for taking the time to provide us with your feedback regarding your loan experience with New American Funding and regarding the service you received. We appreciated the opportunity to assist with your home financing needs.Respectfully, ***************************
    • Review fromKK M

      Date: 08/11/2022

      5 stars

      KK M

      Date: 08/11/2022

      A good experience for the first time ever doing everything online we always had immediate response when calling or emails. Process seemed smooth. ****** T and his Associate ***** very knowledgeable and professional to work with.

      New American Funding

      Date: 11/24/2024

      We are pleased to know you had a great loan experience with New American Funding. Should you require any further assistance, please let us know. Respectfully, ***************************
    • Review fromTim J

      Date: 08/11/2022

      5 stars

      Tim J

      Date: 08/11/2022

      The experience with new American funding and *************************** was seamless flawless and wonderful. They told me exactly what I needed to do and I did these things in a timely manner which made a stressful situation as pleasant as it could have been.

      New American Funding

      Date: 11/24/2024

      Thank you for taking the time to provide us with your feedback regarding your loan experience with New American Funding and regarding the service you received. We appreciated the opportunity to assist with your home financing needs.Respectfully, ***************************
    • Review fromPatrick R.

      Date: 08/11/2022

      5 stars

      Patrick R.

      Date: 08/11/2022

      I have used NAF for two of my home loans. Great people to work you through your mortgage process!!

      New American Funding

      Date: 11/24/2024

      Thank you so much for taking the time to leave us feedback. Should you require any further assistance, please feel free to contact us directly. Respectfully, ***************************
    • Review fromRyan D

      Date: 08/11/2022

      5 stars

      Ryan D

      Date: 08/11/2022

      Vini is the best. He took the time to answer my questions, was very thorough, and made this experience the best closing ever for me.

      New American Funding

      Date: 11/24/2024

      We sincerely appreciate your time to submit a review and for the five-star rating. Should you require any further assistance,please let us know. Respectfully, ***************************
    • Review fromTina C

      Date: 08/11/2022

      5 stars

      Tina C

      Date: 08/11/2022

      Weve enjoyed working with New American Funding. Especially our loan ******** ****** and loan processor, ****** If you ever get these two amazing ladies, youre lucky. Theyre very efficient and let you know what you need every step of the way. Theyre great at meeting deadlines and giving you the best possible outcome. Id recommend to friends and family and would definitely use them again in the future.

      New American Funding

      Date: 11/24/2024

      We appreciate your kind words and happy to hear you had a great loan experience with New American Funding. Should you require any further assistance, please feel free to contact us directly. Respectfully, ***************************

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