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Business Profile

Mortgage Broker

New American Funding

Headquarters

Reviews

This profile includes reviews for New American Funding's headquarters and its corporate-owned locations. To view all corporate locations, see

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New American Funding has 129 locations, listed below.

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    Customer Review Ratings

    4.71/5 stars

    Average of 1,496 Customer Reviews

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    Review Details

    • Review fromJason W

      Date: 02/16/2025

      5 stars

      Jason W

      Date: 02/16/2025

      This whole process was fast, easy, and they handled everything. I felt like they were in our corner, working for us, the whole time. I felt like they were looking out for our best interests.

      New American Funding

      Date: 02/20/2025

      We appreciate your feedback and look forward to sharing your feedback with our management team, *****. We look forward to making your experience even better in the future. Please let us know if we can be of further assistance. Respectfully, ***************************
    • Review fromValerie W

      Date: 02/16/2025

      5 stars

      Valerie W

      Date: 02/16/2025

      We had a great experience working with the *** team. They made the home buying process less painful. Would definitely refer to friends and family.

      New American Funding

      Date: 02/19/2025

      We are happy you had a great experience with us and for the recommendation, *******. Thank you for choosing New American Funding as your choice lender. ****************************************
    • Review fromLinda S

      Date: 02/15/2025

      5 stars

      Linda S

      Date: 02/15/2025

      It was a very smooth and rewarding experience! I highly recommend this group!!

      New American Funding

      Date: 02/19/2025

      Hello *****, thank you for taking your time to submit a review and recommendation, *****. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance. Respectfully, ***************************
    • Review fromBill F

      Date: 02/15/2025

      5 stars

      Bill F

      Date: 02/15/2025

      The entire process was outstanding because of ***** and her team they Are Awesome

      New American Funding

      Date: 02/19/2025

      We appreciate your kind words and for taking the time to write a review, ****. Please let us know if we can be of further assistance to you. Respectfully, ***************************
    • Review fromDaniel C

      Date: 02/15/2025

      5 stars

      Daniel C

      Date: 02/15/2025

      Excellent service, highly recommended for anyone seeking quality and reliability.

      New American Funding

      Date: 02/19/2025

      Thank you for your time to leave a review and for the recommendation, ****** Should you require any further assistance or information, please let us know. Respectfully, ***************************
    • Review fromJacob G

      Date: 02/15/2025

      1 star

      Jacob G

      Date: 02/15/2025

      ******** company, employees are unorganized and lack professionalism. Payment portal is awful and slow processing. Will never work with this company again!

      New American Funding

      Date: 02/21/2025

      Hello *****, thank you for bringing your concerns to our attention. We apologize for any inconvenience you had encountered with our payment portal. The ** of Servicing attempted to reach you today at your phone number listed on file,unfortunately her call had been disconnected. She will try again on Monday,2/24/2025. In the meantime, should you require immediate assistance, please contact our ************* Team at ************. M-F ************* CT and SAT 10:00am-2:00pm CT. ****************************************
    • Review fromShaquilla W

      Date: 02/15/2025

      5 stars

      Shaquilla W

      Date: 02/15/2025

      Great experience Quick fast and easy took no time and definitely did everything he could to save me money out of pocket.

      New American Funding

      Date: 02/15/2025

      Hello *********, thank you for the opportunity to assist with your home financing needs and for choosing New American Funding as your leder of choice. Should you require any further assistance, please let us know. Respectfully, ***************************
    • Review fromCarrie W

      Date: 02/15/2025

      5 stars

      Carrie W

      Date: 02/15/2025

      **** is great and I will make sure to let everyone I know about the great experience I had with him and the company. Everyone was professional and compassionate to a first time home buyer.

      New American Funding

      Date: 02/19/2025

      We are pleased to know, ******, you had a great loan experience and for the recognition regarding the service you received **** and your loan team. Should you require any further assistance,please let us know. We hope you enjoy your new home for many years to come. Respectfully, ***************************
    • Review fromNelly T

      Date: 02/15/2025

      5 stars

      Nelly T

      Date: 02/15/2025

      Highly recommended. It is an excellent group. I am happy with all the help and service they gave us. 100% recommended.

      New American Funding

      Date: 02/19/2025

      We appreciate your kind words and for the recommendation, *****. Please let us know if we can be of further assistance to you. Respectfully, ***************************
    • Review fromFreddy S

      Date: 02/14/2025

      5 stars

      Freddy S

      Date: 02/14/2025

      Great team help me secure my loan helped with any issues I had great people over at ***

      New American Funding

      Date: 02/15/2025

      Hello ******, we appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you. Respectfully, ***************************

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