Reviews

Review Details

• Review fromMarion E

  Date: 07/11/2023

  1 star
  Terrible stole **** from my credit card, made up a second account for the same computer, first year it was $46, every year they increased now it was $400, charged twice for the second account

• Review fromRobyn T

  Date: 07/04/2023

  1 star
  DO NOT USE THIS COMPANY: Total AV Antivirus Even after turning off Auto-Renew, they kept on and on trying to hit my credit card, usually I keep my credit cards locked. After many attempts contacting them, and it's been almost 2 years and still they try hitting my credit card. I had my credit card number changed and somehow, today July 4th 2023, they hit another credit card, hit me for one fee of ***** and figured out oh that worked, so they hit my card again for an even *****! If this isn't a scam company I don't know what is! Put my credit card over the limit!! I am livid! This company,Total AV Antivirus, nothing but thieves!!

• Review fromKarla E.

  Date: 07/03/2023

  1 star
  You figured how to get your 37$any way. Real em in for **** confuse them with *************** I thought it was. And then charge 37$ with no way for the consumer to change that back cause it's a mistake. I wanted **** package and you tried to get 37$. Then to cancil you send me to another site to cancil. That site tells you nothing of charges till the end then they charge you 37$ to cancil subscription so I had to pay that amount anyway. You and that company are not consumer friendly. Sham sham.

• Review fromBradley H

  Date: 07/02/2023

  1 star
  I had $179.00 taken from account over 4 weeks ago not knowing that I was under the agreement that it was auto subscription .As soon I realised this I cancelled the auto subscription and closed the account which was well inside the 30 day cancellation policy still unable to receive a refund and now lost for answers

• Review fromDeanna M

  Date: 07/02/2023

  1 star
  I cancelled this subscription before my trial period was over then was billed. I again tried to cancel & they have attempted to bill me daily! I had to lock my card! I have chatted with them sent emails and still every day they try to bill me!

• Review fromPatricia D

  Date: 06/26/2023

  1 star
  This business took payments monthly knowing they had not set account up. Knowing that account was not operational. They increase my payment from **** to ***** as of today.

• Review fromAngela H

  Date: 06/26/2023

  1 star
  I CANCELED this subscription back in 2022 for fraudulent activity on my account. Yet, they have made 7 attempts to pull funds after I canceled by ************** I did not request to utilize your Total AV software program. The program was completely removed from my computer and they have recently shown back up on my computer which is a violation of my privacy and UNAUTHORIZED. They have made 7 attempts to pull UNAUTHORIZED payment from my account. I initially CANCELED in 2022 for fraudulent activity on my account. Here we go again. Stay away from the company!!!!!

• Review fromLeah C

  Date: 06/19/2023

  1 star
  DO NOT USE THIS COMPANY!!!!! Cancelled account in 2022. Charged yearly fee. Wasn't refunded. Charged again in 2023 for a cancelled account. Still fighting to get this amount refunded. Given the runaround by **************** multiple times. I wish I could give negative stars.

• Review fromDeondra S

  Date: 06/19/2023

  1 star
  Unable to cancel even after talking to their "customer service " horrible company!

• Review fromSusan H

  Date: 06/19/2023

  1 star
  I purchased Total AV antivirus to protect my phone from malware. I was unable to install it on my phone because my previously installed protection programs said it was unsafe. I was emailed invoice no: INV45629339 for $99.00. I am not going to pay this as I got nothing for it! I will try to cancel!