Air Conditioning Contractors
Comfort Now, Air, Plumbing & HeatingThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Comfort Now, Air, Plumbing & Heating's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 48 Customer Reviews
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Review fromBobette R
Date: 10/02/2023
5 stars***** is very knowledgeable and went over my whole system with me. He is very pleasant to work with. He is definitely an asset to your company.Review fromMelissa F
Date: 09/25/2023
5 starsVery friendly and knowledgeable. Always use them as well as recommend.Review fromTruman J
Date: 09/25/2023
5 starsProvided a clear picture of the service provided. Arrived on time & phoned ahead to notify of his ETA.Review fromJulie B
Date: 09/18/2023
5 starsThe techs are always friendly, professional, and knowledgeable. They work quickly, but dont rush through the job. I also appreciate that they thoroughly explain everything, and answer any questions before leaving. The customer service when I call the office is always friendly and helpful as well.Review fromCharlotte D
Date: 08/26/2023
5 starsCharlotte D
Date: 08/26/2023
Knowledgable. Courteous, informative, on time, and safely inspected my unit on the roof then step by step explained the wear and tear. Gave me several option to form a plan of action. Very kind., pleasent and professional !Comfort Now, Air, Plumbing & Heating
Date: 01/02/2024
***********************,Thank you immensely for your thoughtful and positive review of Comfort Now Air, ************************************************* We are elated to hear about your experience with our team.Being knowledgeable, courteous, and informative are qualities we strive to embody, and it's wonderful to see that you noticed and appreciated these aspects during your service. Punctuality and safety are paramount to us, and we're glad that your unit inspection on the roof was conducted seamlessly.It's crucial for us to ensure our customers are well-informed about the wear and tear of their units, and we're pleased to know that our step-by-step explanation met your expectations. Offering you various options to formulate a plan of action is a key part of our commitment to providing tailored solutions for your comfort.Your kind words about our team's demeanor and professionalism are truly uplifting. We value your trust in us and are grateful for the opportunity to serve you. If there's anything more we can do for you, or if you have any further questions, please feel free to reach out.Thank you for choosing Comfort Now Air, ************************************************* We look forward to continuing to meet and exceed your expectations.Warm regards,Comfort Now Air, ************************************************ TeamReview fromGlen C
Date: 08/25/2023
5 starsGlen C
Date: 08/25/2023
For him being hired, 3 months ago, he did a very good job, professional, dressed well, and very respectable,Comfort Now, Air, Plumbing & Heating
Date: 01/02/2024
Dear ****,We are truly grateful for your detailed and positive review of Comfort Now Air, ************************************************* Your feedback serves as a tremendous encouragement to our team.It warms our hearts to hear that the service provided by our team member, who joined us just three months ago, left such a positive impression. Maintaining professionalism, dressing well, and displaying respect are values we hold dear at Comfort Now, and we are delighted to see that they reflected in your experience.We understand the importance of a job well done, and it's fantastic to know that we met your expectations. Your satisfaction is our priority, and we appreciate your acknowledgment of our efforts.As we continue to serve the ***********, ** community, rest assured that we remain dedicated to delivering top-notch service with the utmost professionalism. If there's anything more we can assist you with, please don't hesitate to reach out.Thank you once again for choosing Comfort Now Air, ************************************************* We look forward to serving you in the future.Warm regards,Comfort Now Air, ************************************************ TeamReview fromSherri G
Date: 08/17/2023
5 starsSherri G
Date: 08/17/2023
Great service and service with a smile. Marcos was super nice and explained (even had pictures) ever thing he was doing. He got our air conditioner up and running quickly.Comfort Now, Air, Plumbing & Heating
Date: 01/02/2024
Dear ******,Thank you for taking the time to share your positive experience with Comfort Now Air, ************************************************* We are thrilled to hear that you received great service and that ****** was able to assist you with a smile.Our team takes pride in providing excellent customer service, and it's heartening to know that ****** went above and beyond to ensure your satisfaction. We understand the importance of clear communication, and it's fantastic that ****** took the time to explain the details of the service, even providing visual aids.We're pleased to hear that ****** efficiently resolved the issue with your air conditioner, getting it up and running quickly. Ensuring your comfort is our top priority, and we appreciate your trust in our services.If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We value your feedback and look forward to continuing to serve you with the same level of excellence.Thank you for choosing Comfort Now Air, *************************************************Review fromJan D
Date: 08/15/2023
5 starsJan D
Date: 08/15/2023
Cristian it’s very polite and thoughtful. He seems to really know what he’s doing.Comfort Now, Air, Plumbing & Heating
Date: 08/16/2023
***, thank you for taking the time to share your experience with Comfort Now Air, Plumbing, & Heating. Your review highlights the exceptional qualities of our technician, Cristian, and underscores our commitment to providing knowledgeable and courteous service to our valued customers.
We're delighted to read that Cristian's professionalism and thoughtfulness made a positive impression on you. At Comfort Now, we believe that our technicians are the heart of our business, and their expertise and dedication are what set us apart. It's wonderful to hear that Cristian's demeanor and skills resonated with you.
Your observation that Cristian "seems to really know what he's doing" speaks volumes about his competence and proficiency in his field. We take great pride in employing highly trained and experienced technicians who can diagnose and address a wide range of HVAC and plumbing issues. Cristian's ability to inspire confidence through his actions and knowledge is a reflection of our commitment to excellence.
It's important for us that our customers feel comfortable and confident in our technicians' abilities. Your description of Cristian as polite, thoughtful, and knowledgeable aligns with the values we uphold at Comfort Now. We believe in treating our customers with respect and transparency, and it's evident that Cristian embodies these principles in his interactions.
We understand that having a reliable and efficient HVAC and plumbing system is crucial for your comfort and well-being. We're pleased that Cristian's expertise contributed to addressing your needs effectively. Your satisfaction with his service reinforces our commitment to providing timely and effective solutions that meet our customers' expectations.
As a local business serving Visalia, CA, and the surrounding areas, we take pride in being an integral part of the community. Your review not only highlights your experience with Comfort Now but also emphasizes our dedication to providing exceptional service to our neighbors and fellow community members.
We greatly appreciate your kind words and the time you've taken to share your feedback with us. Your review helps us understand the impact of our efforts and motivates us to continue delivering the same level of excellence that you've experienced. Should you have any future heating, air conditioning, or plumbing needs, please don't hesitate to reach out. Cristian and the entire team at Comfort Now Air, Plumbing, & Heating are here to ensure your continued comfort and satisfaction. Thank you for choosing us as your trusted service provider.Review fromAllison P
Date: 07/31/2023
5 starsAllison P
Date: 07/31/2023
Jordan A**** did a wonderful job. He was very informative about process and comfort now kept me updated throughout entire procedure of scheduling all the way through payment.Comfort Now, Air, Plumbing & Heating
Date: 08/16/2023
We greatly appreciate your detailed review of Comfort Now Air, Plumbing, & Heating, Allison! Jordan A**** is a valuable member of our team, and we're thrilled to learn that his exceptional service left a positive impression on you. At Comfort Now, we strive to provide the highest level of satisfaction to our valued customers, and it's truly rewarding to see that Jordan's dedication to excellence shines through.
We understand that undergoing HVAC or plumbing work can be a significant process, and we're delighted that Jordan took the time to keep you well-informed every step of the way. Clear and open communication is one of our core values, and we're glad to see that our efforts in this area were successful in making you feel comfortable and informed throughout the entire procedure.
As a local business serving the community of Visalia, CA, we take great pride in our commitment to transparency, efficiency, and customer satisfaction. It's fantastic to know that our team's dedication to keeping you updated and informed during the scheduling and payment process was appreciated. We understand that these aspects contribute to a positive overall experience, and your feedback reinforces the importance of these efforts.
Your trust and satisfaction are our top priorities, and we're grateful for the opportunity to serve you. Jordan's informative approach and the continuous communication you experienced are a testament to our commitment to delivering exceptional service. We're pleased to have been able to assist you with your HVAC and plumbing needs, and we're here to provide assistance whenever you require it in the future.
Thank you for taking the time to share your feedback with us, Allison. Your review serves as encouragement for our team to continue delivering top-notch service to our customers. If you have any more questions or need assistance down the road, please don't hesitate to reach out to us. Your satisfaction and comfort matter to us, and we're honored to have earned your trust as your HVAC and plumbing service provider.Review fromAlice G
Date: 07/24/2023
1 starAlice G
Date: 07/24/2023
Price estimate for a gutted 800 square ft. Home built in 1973, with installed gas line, drain, and exhaust for split HVAC system
was more than double what three other companies had quoted. Comfort Now estimate was $25,000 to $35,000.
Three quotes from other companies ranged from $10,000 to $15,000.
As retired couple Comfort Now exceeded
our budget.Comfort Now, Air, Plumbing & Heating
Date: 08/16/2023
Hello *****, thank you for bringing this to our attention and giving us an opportunity to improve our services. It looks like we gave a ballpark estimate without comparing what was provided in the past. We do want to make this right, if you could please call us and ask for Francisco, our office manager to figure out where we fell short on providing you our great service.
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