Reviews

Review Details

• Review fromLavon M

  Date: 11/07/2022

  1 star
  My account was deactivated around 2 months ago and I've been trying to get it either reactivated or to delete my information so I can start another account. It has yet to be resolved.

• Review fromDeborah S

  Date: 11/02/2022

  1 star
  I've been using Inbox Dollars since January. Finally, at the end of October, I earned enough to get a gift card: a $15 Amazon card. I requested it and waited 3 days to get my electronic gift card. But when I went to redeem it, the link wouldn't work. I tried putting in a ticket, but the app booted me. I tried to login again only to be told I had the wrong password. After several attempts with the correct password (which they said was incorrect) I selected "forgot password". I got an email to reset my password and I followed it to a tee. When I tried to login, the app did nothing. I tried the web page and received error, login and password don't match. I tried to email directly and call. This company has the worst customer service I've ever seen. I couldn't find a place to get mail. I tried to call only to get message phone was disconnected. I will try again tomorrow. Hopefully I can contact someone who can restore a working link.
  
  *****
  

• Review fromAlex N

  Date: 11/01/2022

  1 star
  If I could rate this a 0 zero stars, I would do it. They deactivated my account the other day for no reason. I've only been with them for about a month. I do own another Prodege account, their parent company. Maybe it's because of that they closed my account or they just don't won't to pay me the $10 I was getting in my account. What I got from them was an automated message stating they have the right to close my account do to an unauthorized activity. They never stated specifically what the activity was in question, even after I emailed ******** ******* demanding them what the issue was with my account. Horrible company! Horrible ******** *******! This is a sign the company is going to tank soon. If you work for Swagbucks better look for the unemployment line.

• Review fromNathan L

  Date: 10/31/2022

  1 star
  I am new on Swagbucks and I did complete the offer for Crypto.com, deposit 100$ for XXXXXsb.
  I did everything right and they refused to give me the sb I was due for breaking their terms of use ? How ? I registered on Crypto.com, validated my account and made the 100$ deposit, all went well so I don't understand why they refused to pay me and accusated me of breaking their Tos

• Review fromGeoffrey C

  Date: 10/18/2022

  1 star
  My account was deactivated for some unknown reason, I even read the terms and I have no idea. Might as well save yourself the trouble and don't even create an account with them in the first place. I just just earned some swagbucks now I guess I lose them.

• Review fromShannon B

  Date: 10/17/2022

  2 stars
  I used to be really well with InboxDollars but recently as I've been doing monthly offers I have sent them tickets letting them know I have completed the offers but they always reply back to me in an email saying, 'They unfortunately cannot see adequate support from the activity." Or, they'll say they don't see a successful completion of the activity, and one offer is worth $50, and the other is $7, but this month I did a *************** to the same offer in the amount of $14, and I feel that inboxDollars should pay me my funds that I am due.

• Review fromConnor F.

  Date: 10/15/2022

  1 star
  I have been using Swagbucks for about 2 months and all was great until the past week. They had an offer to sign up for ******** Sportsbook and make a 20 dollar bet. If I did that, I was supposed to get ***** Swagucks, the equivalent of 100 dollars. I made the bet, lost the bet, and waited for the ***** Swagbucks to pend because I did everything required, which was to just make a 20 dollar bet. After a week, I had no updates and the offer wasn't pending, so I opened a case and sent proof that I made the bet. They got back to me and said that I would not be getting the money and that this was final. I am not a gambler, the only reason I opened an account with ******** was for this 100 dollar offer. Now I'm out 20 dollars and the other 100 that I was supposed to get for the offer. Absolutely ridiculous. I at least want my 20 dollars back.

• Review fromTammy F

  Date: 10/10/2022

  2 stars
  I joined Swagbucks summer '21 and it's been a rollercoaster experience, there has been months that things went smoothly and the rewards I received were a nice supplement. On the downside, there has been many times that I haven't been paid for offers I have completed and offered any and all proof they asked for and putting in tickets for assistance is a total crapshoot. Months ago my account was deactivated, I was in the middle of doing a ******** journal survey and had received an email stating it was time to place an entry, I turned off my *** and clicked the link in the email. The next screen told me my account was deactivated, I'm not sure if the *** didn't turn off in time or what, because they won't respond to the multiple tickets I've placed explaining what happened and requesting to be reactivated. My account at the time had around $25 and should have received much more from my referrals. I wish to be reinstated or at least an explanation why I can't be and if they no longer want me as a participant to issue me the funds I'm due.

• Review fromMichelle C

  Date: 10/10/2022

  1 star
  My account was recently deactivated and when I contacted support, I waited a week for a response, and was told I violated terms. There were no specifics. As far as I know, I have not violated terms. I had over $30 in SB that are now inaccessible.

• Review fromDonna K

  Date: 10/03/2022

  3 stars
  App is okay when all goes well;
  however, when there is an issue it is often unresolved because it is nearly impossible to connect to ******** *******. Seriously considering cashing out and closing account!