Reviews

This profile includes reviews for Farmers Insurance's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Farmers Insurance

  6301 Owensmouth Ave Woodland Hills, CA 91367-2216

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  Farmers General Insurance Agency, Inc

  700 Quaker Ln Warwick, RI 02886

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  Foremost Insurance Company

  3257 Route 9 Saratoga Spgs, NY 12866

• 

  Rob Bowen Farmers Insurance Agency

  78 Brookside Ave Ste 132B Chester, NY 10918

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  Farmers Insurance Group

  P O Box 371329 Pittsburgh, PA 15250

Review Details

• Review fromRonald B

  Date: 07/09/2025

  1 star
  We inherited a home from a deceased relative and paid the $1553 premium to insure the home until it sold as the premium was due Shortly after the home sold we called the agent to cancel the policy and were told we would be receiving a refund. To. date we have received 4 different checks all made out to our deceased relative who obviously cannot sign the check. Farmers refuses to put our name on the check as it is their policy to make it out to the policy holder. The agent that we worked with should have changed the policy into our name knowing what Farmers policy on refunds is. They have told us theres nothing they can do, that this is their policy and so they are keeping our money, which they tell us is over $1600. What else can we do?

• Review fromSharon J

  Date: 07/04/2025

  1 star
  I recently called Farmers Insurance to cancel my auto insurance. I notified them in April that I was canceling in May because I was going with a different company at a much cheaper rate. They tried to charge me for several days of insurance after I had canceled. I finally was able to get it straightened out after Calling several times and sending them a copy of my new insurance. Then we canceled our home owners insurance with Farmers and told our agent to cancel it on July 1st since that was when our new coverage would go into effect. Then we received a letter that our home owners insurance was canceled on June 23rd. It was the weekend so we couldn't contact anybody. We were without homeowners insurance for a week. The Farmers agent was told several times to cancel it on July 1st. We had been long time customers of **********************. Never in the past have we ever had such poor customer service.

• Review fromSantiago G

  Date: 07/03/2025

  1 star
  ******** customer service as of right now. Ignoring calls and questions. I have been missing work and out of help since ******* **** is ignoring me. This is very unprofessional and malicious conduct from the party.

• Review fromDavid L

  Date: 07/02/2025

  1 star
  Anyone receiving pass due dates before the actual due date from Bristol west insurance. It's currently the 2nd of July and my due date is on the 7th. I just received a text that I'm past due and may by canceled on my due date.

• Review fromBrock S

  Date: 06/28/2025

  1 star
  ******** *******, a Farmers agent near ************, is using a tik tok account @YourTXFarmersAgency to campaign on behalf of ****** *********** tariffs. While doing so hes telling people he has a 143 IQ, and skipped all of his college classes. I dont know if Farmers is okay with people using their brand to assist political campaigns, but Im guessing they arent okay with their agents using their brand to call potential customers stupid. Overall ******** is just extremely unprofessional, and rude. Do whatever you want on your own time, with your own ************** own brand. But doing so with a business account is just clearly unprofessional. I guess that was covered in one of the college classes he skipped.

• Review fromSondra B

  Date: 06/27/2025

  1 star
  Farmers Insurance is woefully behind the times in terms of billing practices, and apparently unable to deal with the intricacies of their own computer system. In late April my credit card, used for autopay on the Farmers' site, was compromised (not by Farmers). It was necessary to replace it, and I entered the new number into Farmers' online system. They attempted to charge the OLD card a few days later, and told me I needed to fill out a paper form to accompany my new card info (this form is not mentioned on their website where you add your payment source) So I completed the form, returned it, and waited for Farmers to bill me. And waited, and waited... I called their servicing agents once a week for all of May and half of June, concerned that the policies would lapse, and attempting to pay what I owed. Each phone call was a different excuse: my account was in transition, they needed to manually reenter the payment permission form, my balance showed as $0.00, billing was stuck and they needed to cancel my policy number and reissue with a new one, etc., etc. I wasted hours of my time and their service ****** TRYING TO GIVE THEM MY MONEY. By June 20, I gave up. I cancelled all my Farmers' policies as of June 30. Lo and behold, five days later I received an email reminding me that even though I was cancelling, I needed to pay my balance or it would be sent to collections. ***! Included with the email was my bill, which it said I could pay over the phone. Surprise! When I called, it said I couldn't pay because the policy was cancelled. Even a human at ****** (the servicing agency) could not see a balance due, and couldn't help. So, I wrote a check, sent it certified mail, and am hoping this is finally resolved. ****** learned: do not deal with a company that has not entered the 21st century in terms of financial dealings online. I changed my payment source for at least a dozen businesses that day in April, and NO ONE ELSE had issues. Get with it, Farmers Insurance!

• Review fromkirk L.

  Date: 06/20/2025

  2 stars
  ******* ******* agency, part of Farmers Insurance, was my agent for years but my flood insurance rates went up hundreds of dollars year by year so I went elsewhere this year. Without my permission Farmers billed my mortgage Company so I canceled it, but have been fighting them dragging their feet for over six weeks to refund my $1861 premium. sincerely **** ****

• Review fromT. F.

  Date: 06/18/2025

  1 star

  T. F.

  Date: 06/18/2025

  Caution: One of the most frustrating insurance experiences Ive ever ****** issue with Bristol West began with a billing discrepancy involving a policy sold through their partner, ***** Insurance. Despite repeated efforts to verify my balance and prevent any problems, I was passed back and forth between both companies, misinformed, and ultimately penalized for their ********************.I provided chat logs, payment confirmations, and reached out to corporate yet Bristol West still insisted I owed the remaining balance. They admitted the issue stemmed in part from Jerrys errors but deflected all responsibility. Their Resolution Team blamed my bank, then reversed course and acknowledged return fees had been waived. They repeatedly reminded me ***** is independent while continuing to refer me back to them it was a complete runaround.Most customers dont realize that **********************, owned by Farmers Insurance, outsources much of its customer service to foreign call centers. When you call, youre connected to agents reading from scripts who cant truly resolve anything. I spoke to multiple ************** Welakazi, and Phirdose and still got nowhere. Then Bristol West had the nerve to email me a survey asking how the call went.Even stopping an auto-draft required navigating red tape. For a company that began in ******* in 1973, theyve lost sight of what customer service ******** ****** ******* said, It takes 20 years to build a reputation and five minutes to ruin it. Bristol West youve done exactly that.

  Farmers Insurance

  Date: 06/19/2025

  Thank you for notifying Farmers of this review. We appreciate the opportunity to respond to this inquiry.

• Review fromNoah S

  Date: 06/18/2025

  1 star

  Noah S

  Date: 06/18/2025

  Farmers has been the worst insurance company weve had. We re-newer our insurance last year for them to cancel it claiming my husbands benefits arent valid and that he was terminated from his job (which is a false statement and they had no proof of) they decided to terminate us anyway. Fast forward two weeks we finally get a hold of a manager. They tell us its a problem on their end that they messed up and would fix it and re-instate our insurance. Fast forward today we got pulled over for a suspended registration cuz they never f****** fixed the issue like they said and now they wont work with us cuz they think were deadbeats who cant pay when in reality they ****** up so bad and wont do anything about it. Absolutely terrible company. Has costs me $100s of dollars for their mistakes.

  Farmers Insurance

  Date: 06/19/2025

  Thank you for notifying Farmers of this review. We appreciate the opportunity to respond to this inquiry

• Review fromBuddy K

  Date: 06/17/2025

  1 star
  April 2025 set up a new policy with ******** ***** insurance in *******, ********+*****+insurance gave me a quote for $191 a month but I couldn't start this until June 15 well $617.00 was taken from my Bank acct and he offered a credit! must be a new way of landing clients! no! this completely was unprofessional he had 3 month to make sure this was a smooth transaction i seen this $617 pending in my farmers acct and contacted him he was taking cars of it he said and claimed they didn't get the insurance medical coverage letter witch was sent back in April plus you have to cancel your old insurance so you end up in a very bad spot! this should be illegal 100% and I switch over my house as well be ware of Farmers they will s**** your life up bad!