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Business Profile

Oxygen

Aero Care Respiratory Services

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.22/5 stars

Average of 41 Customer Reviews

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Review Details

  • Review fromRussell H

    Date: 07/19/2022

    1 star
    I would never do business with this company again. Their billing system is a total disaster. From the very beginning I signed an agreement to have my credit card billed if my **** was not covered by insurance. Six months after I received my machine I was sent a **** from asset recovery wanting $1000 for the equipment. I questioned why my credit card was never billed and never got an answer. That question was supposed to be answered by a supervisor that never followed up with me. Now, since they have received my thousand dollars from me, they decided to go back to billing my credit card for monthley rental for the the machine that I paid for in full. I'm just struggling with why, almost 14 month after I received my machine,then also paid for it in full,that they are finally getting around to billing me for my monthly renral rental? This was all set up to be automatically billed to my credit card. Now, they have an extra one thousand dollars from me, and they claim I have a balance now for rental of a machine that they don't own anymore, this is beyond frustrating. I'm not sure what to do. They also show absolutely zero interest in resolving the problem

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