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Customer Review Ratings
Average of 153 Customer Reviews
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Review fromThomas W
Date: 04/01/2024
5 starsLove these pillows! I stay at Hilton properties every week for work and couldn't wait to have the same pillows at home.Review fromJennifer G
Date: 03/26/2024
4 starsThey are very firm- even my down ones...wish they were softerReview fromGlenna B
Date: 03/25/2024
1 starWe ordered the down pillows which we used at Holiday Inn. So disappointed in the poor quality as the pillows flatten out and become hard enough to hurt our ears - too many quills not enough down. Returned them with full refund.Review fromCheryl P
Date: 03/23/2024
4 starsA person should be able to find this quality of a pillow for $20 each instead of online for $40 each or more. It's pillow conspiracy. It's ridiculous that every single pillow in stores now are purposely made badly. You are forced to purchase an expensive pillow online. I'm angry about it. You used to be able to find well made pillows at the store that were affordable. This is pillow is fine but I should have been able to find it at a store. I had to pay a fortune for it. So, my opinions about the pillow are mixed because of the expense involved in purchasing it. Otherwise, it's fine. I mean, it's a freaking pillow I should have been able to get at a store. It's a gold plated perfectly nice pillow. It was delivered very quickly. I have no complaints about the purchase or the pillow besides the fact that I'm paying three times the amount for an item and it's quality that I should be able to get at a store.Review fromChris M
Date: 03/21/2024
5 starsOnly place I could find the pillow I really like. Great company.Review fromRICHARD L
Date: 03/16/2024
3 starsRICHARD L
Date: 03/16/2024
I ordered 2 queen ********************** and although I like them. They are too full for me, cause my neck to hurt. I end up only using one of them along with one of my older ones. Ive only had them for a few weeks.
Pacific Pillows, LLC
Date: 03/22/2024
Hi *******!
Sorry to hear you're not 100% satisfied with your order. Make sure you email customer service at *************************************** We can help you process a free shipping return or exchange if you want to try another pillow.
Wish you all the best,
Pillows.com
Review fromVicki F
Date: 02/19/2024
5 starsI love them, no more neck pain, I sleep so much better.Review fromdarren b
Date: 02/12/2024
5 starsI am happy with the pillows, bought the ones like in holiday Inn and they are almost the same but not quite but still like them.Review fromKarla R
Date: 01/04/2024
5 starsMy husband just loves his new pillow and the ordering process was easy.Review fromStacey M
Date: 01/02/2024
1 starNot something I can use. Pillow is flat and doesnt fluff up no matter how much I tried. I was hoping to find my holy grail pillow, but Im still searching.
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