Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Interstate Roofing, Inc.

Headquarters

Reviews

This profile includes reviews for Interstate Roofing, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Interstate Roofing, Inc. has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.26/5 stars

    Average of 53 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTom W

      Date: 10/07/2024

      5 stars
      This company is the best when it comes to customer service. They kept me informed weekly about the status of my permit from the city and scheduling. The crew easily spent over an hour cleaning up afterwards. My own inspection found a few very small pieces of the old shingles that were hiding in the grass. They even stopped by afterwards to check in with me and my satisfaction.Their project manager, **** *****, is the best. Not only giving guidance on my roof replacement but other insurance issues unrelated to the roof such as hail damage to my grill and patio heater, AC coil fin combing, and window screen replacement. I highly recommend this company!
    • Review fromMark U

      Date: 09/21/2024

      5 stars
      ***** and his team did an incredible job on my roof + gutters. The whole process was fairly painless and smooth from start to finish. He worked with my insurance company and was able to make everything work well. I highly recommend Interstate roofing for getting the job done right and efficient.
    • Review fromAmanda L

      Date: 09/20/2024

      5 stars
      Had a great experience with Interstate Roofing! *** **** and his team replaced our ************** after recent storm damage. They had the old roof off and the new one installed in less than a day & left a spotless yard. They even negotiated with the insurance company on our behalf. *** was responsive (especially via text) and kept us informed every step of the way.
    • Review fromGary G

      Date: 09/18/2024

      5 stars
      They were fast and did a wonderful job. ******************* was the *** and kept me informed of everything going on with the project and insurance company.
    • Review fromLarry W

      Date: 09/09/2024

      5 stars
      Interstate Roofing & their project manager were excellent ! The project manager was awesome, knowledgeable about all the aspects of roofing including time management, ordering of supplies, good roofing crews plus what we needed to do to help complete the project. He was always available by text or messaging and he responded in a very timely manner.
      The final inspection was completed and even the inspector thought they did a great job.
    • Review fromDiana C

      Date: 08/19/2024

      5 stars
      Interstate Roofing was very professional and the product is superior. They were very patient in dealing with our mortgage company in an unfortunate delay in getting the final check released. This was due to our infamous **** losing the first check. I highly recommend them.
    • Review fromBrandi K

      Date: 08/13/2024

      1 star
      Although Interstate Roofing came highly recommended from a family member, we had a TERRIBLE experience. We worked with ***** and experienced a lack of communication, delay in supplies without notification difficulty contacting him with delayed responses to phone calls and text messages. He never allowed us to see samples in person as we had requested and came to our house to sign the contract WITHOUT bringing the contract. He ended up ordering a different color roof without our approval and let us know with minimal heads up when roofing supplies were finally being delivery (within the hour) and that they would be starting first thing the next morning, with very little communication prior. ***** took 7 months to get us our final invoice, despite us trying to contact him to finish payment and move forward from our terrible experience. We were not even aware the inspection had been completed until we contacted the city, due to poor communication on the part of Interstate Roofing. A minor discount was not fair compensation for the awful overall experience and frustration on our end. The roof itself is nice, despite it not being the type or color that we signed the original contract for. We are happy to put the experience behind us, but I will NEVER remind this company to anyone who needs a new roof installment.
    • Review fromDarin M

      Date: 07/24/2024

      5 stars
      The project manager ***************************** was very helpful during the process of getting a new roof. I would recommend ***************************** and Interstate Roofing to all my friends and family. They did a great job on my roof
    • Review fromBruce Z

      Date: 07/15/2024

      5 stars
      They replaced my roof for a fair price. Did quality work and everyone I dealt with was a total professional. Highly recommend them.
    • Review fromKristopher R

      Date: 06/03/2024

      5 stars
      Had our roof replaced due to the July 2023 hail storm. From the minute our rep *************** dropped off the card until he picked up the final check, the whole experience was smooth. He worked with the insurance company to make sure everything he did was covered and reimbursed fairly. Highly recommend if needing a new roof.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.