Reviews
This profile includes reviews for Bellco Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 36 Customer Reviews
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Review fromConnor H
Date: 11/10/2022
1 starConnor H
Date: 11/10/2022
Worst banking experience I've ever had. Hundreds of dollars missing from my car payments. I blame Chevrolet partially for setting me up with this terrible company. If negative stars was an option it would be negative. Literal thieves stealing money after switching companies. This is ridiculous. It's not the workers that work there - it's the company. The workers are restricted to giving you your personal information and helping you with your accounts over the phone and make this a ridiculously difficult company to work with. I wouldn't recommend this company to my worst enemy.
Bellco Credit Union
Date: 11/14/2022
Hello, ******. Thank you for sharing your review. We take member feedback seriously and are truly sorry to hear of any troubles. If you are still need assistance, or would like someone to contact you regarding your experience, please email us at ***************************************** - ******Review fromDavid V
Date: 10/19/2022
1 starDavid V
Date: 10/19/2022
If you need a stop payment on a transaction they are completely unable to help you, your account needs to be completely closed out in order to avoid unwanted transactions, which indicates to me that there is zero protection against scammers: I highly recommend reviewing this option before opening an account with any institution. On that score avoid Bellco Credit Union. So even if I was misinformed at my branch, I'm currently screwed over by misinformation which kinda speaks for itself.Bellco Credit Union
Date: 10/21/2022
Hello, *****. Thank you for sharing your review. We are sincerely sorry to hear of any troubles. Please consider emailing us at **************************************** with your phone number so that we may have a member of our management team contact you to learn more and to assist. We appreciate your membership and hope that we may restore your confidence in Bellco. - ******Review fromDavid N
Date: 08/15/2022
1 starDavid N
Date: 08/15/2022
Had written 2 checks to the same person - each for the same amount. Both were cashed at another credit union on the same day / time. One check had the incorrect amount entered and paid out. Called Bellco, wasted a few minutes being told how important my call was. Then got transferred to another department - wait for it - only to be on hold for 15 more minutes before being disconnected by their " system". Called back (I have another number). Got a very polite lady that agreed the wrong amount was taken out. Then very politely told me I would have to go to the OTHER Credit Union and have THEM solve the issue. So much for customer service. Don't even get me started on their 13th century technology that they pass off as online banking. Ridiculous.Bellco Credit Union
Date: 08/17/2022
Hello, *****. Thank you for sharing your experience. We are truly sorry to hear of any troubles. We shared your message with the appropriate department for review. Someone should be contacting you soon to assist. If you have not yet heard from us, or if you need additional assistance. Please email us at ***************************************** We appreciate your membership. - ******Review fromKathy W.
Date: 08/11/2022
1 starKathy W.
Date: 08/11/2022
Steals your money and then reports to credit bureau that you are late on your payments.Bellco Credit Union
Date: 08/12/2022
Hello, *****. We take member feedback seriously and are truly sorry to learn about your frustrations. We have shared your review with the appropriate department to research. If you would like someone to contact you regarding this please consider sending us an email to **************************************** with your preferred contact information. *******Review fromSarah K
Date: 07/27/2022
2 starsSarah K
Date: 07/27/2022
This credit union was un reliable and kept threatening to end my car loan early even though I was never late in payments. They kept sending letters and when I would call and talk to customer service they would tell me not to worry. I ended up borrowing money and paying the car loan of early just to get rid of the worry from this credit union. I would never trust them with loans, banking or business.Bellco Credit Union
Date: 07/28/2022
Hello, *****. Thank you for sharing your review. Our goal is to provide a positive experience to all of our members and we are sorry if that was not your experience with us. Please consider sending us an email to **************************************** with your preferred contact information so that we may learn more, research and improve. - ******Review fromk. w.
Date: 07/21/2022
1 stark. w.
Date: 07/21/2022
I set up autopay for my car loan, and was sent a link to a site that doesn't exist. I called customer service to make sure everything was in order, and was told "yes, you're all set. " Then I start getting calls from their collection department. I relay all the info, including the email confirming my autopay was set up. They then send me a notice that they're charging me late fees for the last three months. I call and email customer service, they tell me to go to the branch. I go to the branch and relay the whole story. They tell me to wait for an email. The email tells me it's my fault and to call customer service. The biggest cluster**** ever. Closing my account today and moved loan.Bellco Credit Union
Date: 07/25/2022
Hello, ******. Thank you for sharing your experience. We are truly sorry to hear of any troubles. We shared your message with the appropriate department for review. Someone should have contacted you to provide assistance with your account. If you have not yet heard from us, please email us at ***************************************** We appreciate your membership and hope that we can restore your confidence in Bellco. - ******k. w.
Date: 08/09/2022
No one contacted me other than to say my request for a refund of these charges is denied. I will now file a complaint.
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