Reviews
This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 702 Customer Reviews
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Review fromSandra
Date: 05/15/2024
5 starsSandra
Date: 05/15/2024
Jovantae was my second call to Quadient, he was wonderful! Very professional and helpful! Jovantae took the time to explain everything and get the problem resolved. As for my fist call (did not get the name of the employee) she was very rude and had a bad attitude and not helpfull at all.
Quadient, Inc.
Date: 05/16/2024
Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Jovantae! I am very sorry to hear of your prior experience. I will reach out to you directly to follow-up with you regarding this interaction. I am very happy that Jovantae was able to help resolve everything for you. Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromJeff G.
Date: 05/15/2024
5 starsJeff G.
Date: 05/15/2024
Very professional and understanding. The representative identified the problem and offered the solution.Quadient, Inc.
Date: 05/16/2024
Hi ***** thank you for reaching out to share your experience with us! I am happy to hear our Customer Service team provided a great experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromLori M.
Date: 05/14/2024
5 starsLori M.
Date: 05/14/2024
Angelica was a pleasure, and she is very knowledge and knows her job well.Quadient, Inc.
Date: 05/15/2024
Hi ***i, thank you for reaching out to share your experience with our Customer Service Representative Angelica! I am happy to hear Angelica provided a great experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Al** Customer Service ManagerReview fromCharlotte
Date: 05/13/2024
5 starsCharlotte
Date: 05/13/2024
Our customer service rep was very helpful and resolved our issues. Also, helped us set up an online account for future payment options.Quadient, Inc.
Date: 05/14/2024
Hi ********** thank you for reaching out to share your experience with us! Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromPiper Pension & Profit Sharing
Date: 05/12/2024
5 starsPiper Pension & Profit Sharing
Date: 05/12/2024
Sharon was extraordinarily helpful.
The funds haven't moved yet from the old meter to the new meter, but I will check again on Monday
Thanks!Quadient, Inc.
Date: 05/13/2024
Hi Kurt, thank you for reaching out to share your experience with our Customer Service Representative Sharon! I reviewed your account and confirmed the funds are available to download to your new meter. I will have someone contact you today to ensure everything is resolved. Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromMartine V.
Date: 05/10/2024
5 starsMartine V.
Date: 05/10/2024
He was very helpful. I was satisfied with the serviceQuadient, Inc.
Date: 05/13/2024
Hi ******** thank you for reaching out to share your experience with us! Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromSusan M.
Date: 05/10/2024
5 starsSusan M.
Date: 05/10/2024
Crystal was very helpful. She looked into my questions very quickly and gave me a solution. She sent me the information I needed to resolve my issue via email and waited for me to verify receipt of the email. She was patient and truly seemed to sympathize with my frustration and concerns.Quadient, Inc.
Date: 05/13/2024
Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Crystal! I am happy to hear Crystal was able to help resolve everything for you quickly. I will share this wonderful feedback with Crystal's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromHinkle Roofing
Date: 05/10/2024
5 starsHinkle Roofing
Date: 05/10/2024
The customer service rep I spoke with placing my order was most helpful. They were friendly and professional.Quadient, Inc.
Date: 05/13/2024
Hi ****** thank you for reaching out to share your experience with us! I am happy to hear our Customer Service team provided a great experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service ManagerReview fromPam R.
Date: 05/09/2024
5 starsPam R.
Date: 05/09/2024
Teresa was very helpful as well as quite professional. This was my first time calling and she made the experience very pleasant.Quadient, Inc.
Date: 05/10/2024
Hi **** thank you for reaching out to share your experience with our Customer Service Representative Teresa! I am happy to hear Teresa provided a great experience. I will share this wonderful feedback with Teresa's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromCheryl
Date: 05/09/2024
5 starsCheryl
Date: 05/09/2024
Jasmine was efficient, professional and extremely helpful.
She is a credit to Quadient.Quadient, Inc.
Date: 05/10/2024
Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Jasmine! I am happy to hear Jasmine provided a great experience. I will share this wonderful feedback with Jasmine's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
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