Reviews
This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 698 Customer Reviews
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Review fromJay S.
Date: 01/19/2024
5 starsJay S.
Date: 01/19/2024
Jim was very personable and willing to share his knowledge
Quadient, Inc.
Date: 01/22/2024
Hi **** thank you for reaching out to share your experience with us! We value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromKaryl
Date: 01/19/2024
5 starsKaryl
Date: 01/19/2024
I called Quadient regarding a noise our meter was making when metering. They scheduled a return label within hours and I received a new meter base in less than a week.Quadient, Inc.
Date: 01/22/2024
Hi ****** *thank you for reaching out to share your experience with our Customer Service team! I am very sorry to hear of the issue you experienced with the equipment. I am happy to hear we were able to resolve everything for you quickly. We value your business and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromSandra M
Date: 01/18/2024
5 starsSandra M
Date: 01/18/2024
Thelma made the whole process easy especially since I had never added postage to our office machine before. She was very nice and professional at the same time.Quadient, Inc.
Date: 01/22/2024
Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Thelma! We truly value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Thelma's supervisor! – Kimberly Al** Customer Service ManagerReview fromPatricia
Date: 01/18/2024
5 starsPatricia
Date: 01/18/2024
The customer service rep was very helpful in all the steps I needed to follow and when the problem continued, she respectively put in an order for a replacement.Quadient, Inc.
Date: 01/22/2024
Hi ********, thank you for reaching out to share your experience with our Customer Service team! I am very happy to hear we were able to resolve everything for you. We value your business and appreciate the time you took to leave us a review. Thank you for choosing Quadient! – Kimberly A**, Customer Service ManagerReview fromEnzell
Date: 01/18/2024
5 starsEnzell
Date: 01/18/2024
My experience with Quadient's representative Josephine was very pleasant. She was very knowledgeable about the equipment and patient with me when explaining how to perform particular tasks. She is definitely an asset to Quadient.Quadient, Inc.
Date: 01/22/2024
Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Josephine! I am happy to hear we were able to help answer all of your questions. We truly value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Josephine's supervisor! – Kimberly A**, Customer Service ManagerReview fromLynn D.
Date: 01/17/2024
5 starsLynn D.
Date: 01/17/2024
I appreciate the polite, positive, helpful attitude that Mike exhibited. Not only did he answer my question, he was patient as I wrote down his instructions for future reference. This is the second time I have called Quadient (different questions) and each time I have been impressed by the helpfulness of the customer service representative. Great job!Quadient, Inc.
Date: 01/18/2024
Hi ***** thank you for reaching out to share your experience with our Customer Service Representative Mike! I am very happy to hear we were able to help and provide you the positive experience you deserve. We value your business and appreciate the time you took to leave us this wonderful feedback! – Kimberly A**, Customer Service ManagerReview fromJulie W.
Date: 01/17/2024
5 starsJulie W.
Date: 01/17/2024
Jasmin was amazing all around with her professionalism and excellent customer service
I would put her in for a promotion and raiseQuadient, Inc.
Date: 01/18/2024
Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Jasmine! I am very happy to hear Jasmine was able to provide a great experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromBrianna L.
Date: 01/17/2024
5 starsBrianna L.
Date: 01/17/2024
I worked with Sergio. He was phenomenal! He was patient, kind, knowledgeable, and helpful. He helped me with my issue and didn't make me feel like a burden. The customer service was quick and easy to work with. I was on the phone with a representative in less than 5 minutes.Quadient, Inc.
Date: 01/18/2024
Hi ******** thank you for reaching out to share your experience with our Customer Service Representative Sergio! We truly value your feedback and appreciate the time you took to leave us this wonderful review. I'm very happy to hear Sergio provided a great experience. I will share this wonderful feedback with Sergio's supervisor. – Kimberly A**, Customer Service ManagerReview fromMona S.
Date: 01/17/2024
5 starsMona S.
Date: 01/17/2024
Awesome Customer Service skills. Very professional and knowledgeable. Helpful and provided the information need to complete my request.Quadient, Inc.
Date: 01/18/2024
Hi ***** thank you for reaching out to tell us about your experience with our Customer Service team! I am very happy to hear we were able to resolve everything for you. We value your business and appreciate the time you took to leave us this wonderful feedback! – Kimberly A**, Customer Service ManagerReview fromLia J.
Date: 01/16/2024
5 starsLia J.
Date: 01/16/2024
Thank you so much for your assistance. It was nice to get a fast and professional response and to know what I was talking about and needed.Quadient, Inc.
Date: 01/17/2024
Hi **** thank you for reaching out to tell us about your experience with our Customer Service team! I am happy to hear we were able to help. We value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
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