Reviews
This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 695 Customer Reviews
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Review fromSuzanne B.
Date: 11/03/2023
5 starsSuzanne B.
Date: 11/03/2023
Marcella is a great tech guy & the call center was very helpful! Thank you all!
Quadient, Inc.
Date: 11/07/2023
Hi ******** thank you for reaching out to share your experience with us! We value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service ManagerReview fromTerri S.
Date: 11/01/2023
5 starsTerri S.
Date: 11/01/2023
It was such a relief to actually talk to someone that was able to help me with all of my questions.
Made my instillation of my quadient so easy. I think I called 3 times, but each time was a great experience. Thank youQuadient, Inc.
Date: 11/03/2023
Hi ****** *thank you for reaching out to tell us about your experience with our Customer Service team! I am happy to hear we were able to help answer all of your questions. We value your feedback and appreciate the time you took to leave us a review. – Kimberly A Customer Service ManagerReview fromThe Lighting Quotient
Date: 11/01/2023
5 starsThe Lighting Quotient
Date: 11/01/2023
Although the problem was not quickly fixed, the C/S person was very helpful. When I disconnected the call, she called right back. Very professional.Quadient, Inc.
Date: 11/03/2023
Hi *****, thank you for reaching out to share your experience with us! We value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromLee
Date: 11/01/2023
5 starsLee
Date: 11/01/2023
Lisandra was really terrific. She was extremely pleasant, understood all aspects of the business that affected the customer. It is so rare to find such competent help-desk personnel. I was impressed.Quadient, Inc.
Date: 11/03/2023
Hi **** thank you for reaching out to share your experience with our Customer Service Representative, Lisandra! We appreciate the time you took to leave us this wonderful feedback! I will share this with Lisandra's supervisor. – Kimberly A*** Customer Service ManageReview fromClaribel B.
Date: 10/31/2023
5 starsClaribel B.
Date: 10/31/2023
Skyler was very professional, patient and courteous. It was a pleasure to be helped by him; since he took his time to explain everything without the feeling of being rushed.Quadient, Inc.
Date: 11/07/2023
Hi ********* thank you for reaching out to share your experience with our Customer Service Representative, Skylar! We appreciate the time you took to leave us this wonderful feedback! I will share this with Skylar's supervisor. – Kimberly A*** Customer Service ManagerReview fromMarc
Date: 10/31/2023
5 starsMarc
Date: 10/31/2023
The customer service was excellent . She directed my problem via email. I have not had a resolution to my problem as of yet.Quadient, Inc.
Date: 11/03/2023
Hi ***** thank you for reaching out to share your experience! I want to ensure we resolve everything for you. I will reach out to you directly to provide further assistance. – Kimberly A*** Customer Service ManagerReview fromJune R.
Date: 10/31/2023
5 starsJune R.
Date: 10/31/2023
The CS rep was awesome and helped me resolve my issue quickly!Quadient, Inc.
Date: 11/03/2023
Hi ***** thank you for reaching out to tell us about your experience with our Customer Service team! I am very happy to hear we were able to resolve everything for you quickly. Thank you for reaching out to us! – Kimberly A*** Customer Service ManagerReview fromDebi R.
Date: 10/31/2023
5 starsDebi R.
Date: 10/31/2023
Kala was great. Kind, professional and was able to help me with my situation.Quadient, Inc.
Date: 11/03/2023
Hi ***** thank you for reaching out to share your experience with our Customer Service Representative, Kala! We value your business and appreciate the time you took to leave us a review. Thank you for choosing Quadient! – Kimberly Ali, Customer Service ManagerReview fromLeigh Ann A.
Date: 10/31/2023
5 starsLeigh Ann A.
Date: 10/31/2023
My experience was great! I was explained in detail and all questions were answered.Quadient, Inc.
Date: 11/03/2023
Hi ***** **** thank you for reaching out to share your experience with us! We value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromKyle D.
Date: 10/31/2023
5 starsKyle D.
Date: 10/31/2023
I was a bit nervous switching over to Quadient, but I am glad I did! It has been a great experience so far.Quadient, Inc.
Date: 11/03/2023
Hi ***** thank you for reaching out to share your experience with us. Thank you for choosing Quadient! We are very happy you decided to join us. – Kimberly A*** Customer Service Manager
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