Reviews
This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 695 Customer Reviews
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Review fromJOSEPHINE O.
Date: 10/18/2023
5 starsJOSEPHINE O.
Date: 10/18/2023
I always receive an excellent customer service, right from the initial call from support to the Tech who comes in to handle the repair. Mr. Anderson is very knowledgeable and he makes sure your equipment/machine is up and running before leaving.
Quadient, Inc.
Date: 10/27/2023
Hi ********** thank you for reaching out to share your experience with us! Your business is important to us and our goal is to provide an exceptional experience. We truly value your feedback and appreciate the time you took to leave us a review. Thank you for reaching out! – Kimberly A*** Customer Service ManagerReview fromPeggy Anne
Date: 10/18/2023
5 starsPeggy Anne
Date: 10/18/2023
Josephine was very professional, very polished and very helpful.
Thank you!Quadient, Inc.
Date: 10/27/2023
Hi ****** thank you for reaching out to share your experience with our Customer Service Representative, Josephine! We truly value your feedback and appreciate the time you took to leave us a review. Thank you for choosing Quadient! – Kimberly A*** Customer Service ManagerReview fromSusan T.
Date: 10/18/2023
5 starsSusan T.
Date: 10/18/2023
Janet solved all my problems answering all my questions in one phone call.
Give that girl a raise!Quadient, Inc.
Date: 10/27/2023
Hi ****** thank you for reaching out to share your experience with our Customer Service Representative, Janet! We truly value your feedback. I am happy to hear Janet was able to help resolve everything for you. I will ensure this is shared with Janet's manager. Thank you ****** – Kimberly A*** Customer Service ManagerReview fromDebra W.
Date: 10/18/2023
5 starsDebra W.
Date: 10/18/2023
She was very helpful with resolving my issue. And, went above and beyond to assist me and my organization.Quadient, Inc.
Date: 10/27/2023
Hi ****** thank you for sharing your experience with our Customer Service team! This is excellent feedback. I truly appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromLindsey F.
Date: 10/18/2023
5 starsLindsey F.
Date: 10/18/2023
The first 3 times I called (a month or so ago) we got no where and it was a pain. But this time I got Melissa on the phone and she was so helpful - she was able to help me with my order and so much more. I can actually order things myself instead of always calling. Thanks Melissa!!Quadient, Inc.
Date: 10/27/2023
Hi ******** thank you for reaching out to share your experience with our Customer Service Representative, Melissa! We truly value your feedback. I am happy to hear Melissa was able to help resolve everything for you. – Kimberly Ali, Customer Service ManagerReview fromTabitha C.
Date: 10/18/2023
5 starsTabitha C.
Date: 10/18/2023
Josephine was extremely kind and helpful. She answered all my questions thoughtfully and provided me with a lot of clarity.Quadient, Inc.
Date: 10/27/2023
Hi ******** *hank you for reaching out to share your experience! I am happy to hear that Josephine answered your questions and provided a good experience. Thank you for taking the time to share this feedback with us. – Kimberly A*** Customer Service ManagerReview fromRobin B.
Date: 10/16/2023
5 starsRobin B.
Date: 10/16/2023
Shannan was helpful very knowledgeable and just a pleasure to speak with.Quadient, Inc.
Date: 10/18/2023
Hi *****, thank you for reaching out to share your experience with our Customer Service Representative, Shannan. I am happy to hear we were able to help! We value your feedback and appreciate the time you took to leave us a review. Thank you for reaching out! – Kimberly Ali, Customer Service ManagerReview fromP. G.
Date: 10/16/2023
4 starsP. G.
Date: 10/16/2023
I was told my asst would receive a email with a form to fill out for my balance ...she never got it.. I talked ro someone Friday Oct 13 thanks, ******** her email is:
******************* (which is where yo sent this survey..
acct in name of ******** ****** **** ******** ********* ********* she will be filling out form for me and sending it back I will sign it for her
thank you, ******** * *****Quadient, Inc.
Date: 10/18/2023
Hi ********* thank you for reaching out to share your experience with our Customer Service team. I am sorry to hear your assistant did not receive the form she was expecting. I pulled the agent's records and show it was sent on October 13 at 11:20 a.m. I have resent the form to you. Please feel free to reach out to me directly at ****************** if you have any questions or if you need any help. – Kimberly A*** Customer Service ManagerReview fromIMGD PRODUCTS
Date: 10/13/2023
5 starsIMGD PRODUCTS
Date: 10/13/2023
Very informative, and I know this is going to be very helpful for my business not only making it easier for me at the post office, but also making it easier for my customers so I can go every other day versus once a week to ship off packages, and the free trial that comes with it is great because I get a chance to figure out my budgeting for my business every month on how much I need to spend for just my products, but also for shipping and this way it’s not unpredictable like it is going to the post office and having them make my labels and weigh my packages. I’m very excited to get the equipment.Quadient, Inc.
Date: 10/16/2023
Hi ******* welcome to Quadient! I am thrilled to hear you will be joining us. We value your feedback and appreciate the time you took to leave us a review. Please feel free to reach out to me directly at ****************** if you need any help setting up the new equipment. – Kimberly A*** Customer Service ManagerReview fromFILOMENA A.
Date: 10/13/2023
5 starsFILOMENA A.
Date: 10/13/2023
It was a pleasant, clear speech and very helpful conversation. The result and my transaction were completed due to Anthony's guidance.Quadient, Inc.
Date: 10/16/2023
Hi ********, thank you for reaching out to share your experience with us! We value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
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