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Business Profile

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Dynata

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dynata has 9 locations, listed below.

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    Customer Review Ratings

    3.67

    Average of 403 Customer Reviews

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    Review Details

    • Shannon M

      Date: 08/04/2024

      Shannon M

      Date: 08/04/2024

      I've been a member for many years and have never had any issues with them. I recently had a small problem that was fixed within 1 day. In order to redeem my points, they wanted to send a confirmation code to my phone but the number I had listed was outdated. I contacted them about it and they responded the next day and let me change my number and I got the confirmation code and my points.

      Dynata

      Date: 08/09/2024

      Hello *******! We are happy to know that you have been with us for many years! We can assure you that we are constantly working on ways to improve our members experience, surveys, promotions, and rewards we offer. Thank you for your feedback!

    • Jo c

      Date: 08/04/2024

      Jo c

      Date: 08/04/2024

      Surveys work great, get good rewards and customer service is very efficient

      Dynata

      Date: 08/09/2024

      Hi **! Thank you for sharing your overall wonderful experience with us. We hope to be able to continue to provide you with excellent service. Have a good day!

    • Skylar R

      Date: 08/03/2024

      Skylar R

      Date: 08/03/2024

      I am fairly new to doing surveys and have been doing them for a few months now. Yes some of the surveys you get all the way through them only to be told that you were not apart of the group they were looking for without any points but many of them work exactly as they are supposed to. I have had no issues with cashing out with the gift cards and if any issue does come up I email them and they are quick to reply and resolve the issue. I was skeptical at first doing surveys thinking it was just a scam but this company is legit and will continue to use them as long as possible.

      Dynata

      Date: 08/09/2024

      Hi ******! Thank you for your honest review. We are always happy to help when needed. Have a good day!

    • Matt S

      Date: 08/01/2024

      Matt S

      Date: 08/01/2024

      Excellent research company. I fill out surveys quite often. Cashing in points for gift cards is awesome. Almost all the surveys are fun to be apart of. Definitely glad I am part of this.

      Dynata

      Date: 08/09/2024

      Hi ****! Thank you for sharing your overall wonderful experience with us. We hope to be able to continue to provide you with excellent service. Have a good day!

    • joel h

      Date: 08/01/2024

      joel h

      Date: 08/01/2024

      For the most part I like the site and doing the surveys. As others have mentioned, it is annoying to finish a survey and then get a message that it is closed early and I am not getting the points that were offered. Since I have already reached the end, that means that whoever is doing the survey did get their responses from me and I should get the points that were offered. After issuing a complaint about this, they pretty much always give me the points, with the message that I really didn't qualify or some such message. If I finish the survey, then in my mind I qualified. I like the surveys, like the rewards, like the amount of time it takes. If I only didn't have to ask for the points I have earned, their rating would be higher.

      Dynata

      Date: 08/09/2024

      Hi ****! We appreciate your honest feedback. We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • Robert M

      Date: 08/01/2024

      Robert M

      Date: 08/01/2024

      I've been doing surveys for over 5 years now and in all that time have never had an issue. Everything has worked like clockwork.

      Dynata

      Date: 08/09/2024

      Hi ******! We are happy to know that you have been with us for many years! We can assure you that we are constantly working on ways to improve our members experience, surveys, promotions, and rewards we offer. Thank you for your feedback!

    • Seema G

      Date: 07/31/2024

      Seema G

      Date: 07/31/2024

      Love taking surveys. Keeps my brain sharp . get to learn a lot from different topics. Love their customer care reps. **** are always very helpful and supportive. Love the rewards associated with the surveys. Time well spent.

      Dynata

      Date: 08/09/2024

      Hello Seema! We are thrilled to hear about your great experience with us. We hope to continue to provide you with surveys and rewards that best meet your needs, and especially support that does not disappoint. Thank you for your feedback!

    • Don M

      Date: 07/31/2024

      Don M

      Date: 07/31/2024

      I had a question about membership, someone joining the panel, and they answered promptly and clarified my question. I think they do a good job.

      Dynata

      Date: 08/09/2024

      Hello ***! Thank you for giving us your feedback. We are glad to know that our support team was able to answer your questions quickly. Let us know if you need anything else.

    • Share J

      Date: 07/31/2024

      Share J

      Date: 07/31/2024

      I've been doing surveys for them for over 10 years. There were some difficulties when they changed their procedures and they required I.D., etc. The customer service for that event was not good. In general, once you adjust to their everyday customer service style, you can get what you need. Overall, it's good and I love the gift cards I earn. The companies offered are things I use: ********** Target, Olive ******* I hope I can do surveys for them for a long time.

      Dynata

      Date: 08/09/2024

      Hi Share! We appreciate your honest feedback. We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • Brenda G

      Date: 07/29/2024

      Brenda G

      Date: 07/29/2024

      I have been doing surveys for 10 years now. I have been able to accrue points to pay for everyday items and also for gifts and gift cards. I enjoy being a part of the process that helps shape companies perspective on what people purchase and think. Some of the survey questions ask about political topics, items you would or would not purchase and your opinion on many other items. The last couple of years they have changed the way they are paying and they are definitely not paying as generous as they have been. On many of the surveys I will get half way through and then the survey will say that I am not an appropriate candidate for the topic , then I get no payment at all for my time, which to me is not right. There have also been many times that I have fully completed a survey and then get no credit at all. I have to contact them and they have to investigate whether I did or did not finish the survey and then I may or may not get credit. It has really become quite a hassle and sometimes I think about not participating anymore because I should not have to struggle for payment when I am putting forth my effort.

      Dynata

      Date: 08/09/2024

      Hi ******! We appreciate your honest feedback. We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

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