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Business Profile

Market Research

Dynata

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dynata has 9 locations, listed below.

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    Customer Review Ratings

    3.67

    Average of 403 Customer Reviews

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    Review Details

    • Rick W

      Date: 07/29/2024

      Rick W

      Date: 07/29/2024

      I love it works great and no problems. Rewards are good and surveys are great.

      Dynata

      Date: 08/09/2024

      Hi Thank you for sharing your overall wonderful experience with us. We hope to be able to continue to provide you with excellent service. Have a good day!

    • Jessica G

      Date: 07/28/2024

      Jessica G

      Date: 07/28/2024

      This platform has been very beneficial for me and my family. I have been a member since 2017 or 2018. I have gained many rewards in my time. I have received gift cards for restaurants and just recently received gift cards to my local grocery store that saved me more than half off my weekly grocery bill.

      Dynata

      Date: 08/09/2024

      Hi *******! Thank you for your honest and great feedback! We are happy to know that one of our reward options works for you. Please tell us if there is anything we can help you with. Have a good day!

    • FRANK B

      Date: 07/28/2024

      FRANK B

      Date: 07/28/2024

      I believe they should take another look at the awarding of points for surveys. Other sites set a standard minimum point (monetary) award on the amount of time taken to complete a survey. They set a goal based on a rate per hour. The rate per hour translates to dollars/per hour for taking surveys. For example, if survey company X says a one hour survey should pay a minimum of $10 USD, their point awards should fall into line for fractions of that hour. It takes 75 points to earn a $25 gift card on erewards. 3 points equal $1. A 10 minute survey should yield 5.1 points. A 20 minute survey should yield 10.2 points, a 30 minute survey should equal 15.3 points and so on. Currently, there is no consistent awarding of points respective to the amount of time it is estimated to complete the survey. That seems to be unfair to the survey taker. If it isn't a base of $10/hour, at least correlate it to some kind of set standard. The amount of time estimated in a survey is set to the survey length itself. That doesn't include the preliminary information collected at the beginning to see if you qualify. That can easily add another 5-10 minutes to the survey length. Why isn't more of that taken care of in what our profiles say about us?Another suggestion would be to try and strengthen your reward offerings. Too heavily weighted towards travel and magazine subscriptions. Need more brick and mortar stores to get gift cards to, if possible.Their customer service is normally quick and responsive to problems.

      Dynata

      Date: 08/09/2024

      Hello *****! We appreciate your feedback. There is always something to improve on. Let us know if there is anything we can help with regarding your surveys. Thank you!

    • Kathleen W

      Date: 07/28/2024

      Kathleen W

      Date: 07/28/2024

      keep sending surveys as the rewards are great you're surveys are really interesting

      Dynata

      Date: 08/09/2024

      Hi ********! We are happy to hear that you are satisfied with the surveys, and our support team. Let us know if you need anything else. Have a good day!

    • Donna C

      Date: 07/28/2024

      Donna C

      Date: 07/28/2024

      Not a bad way to earn a few extra bucks. There are a few bugs in some of the surveys, but the customer service I've requested is fast and satisfactory.

      Dynata

      Date: 08/09/2024

      Hi *****! Thank you for giving us your feedback. We are glad to know that our support team was able to handle your account issue quickly. Let us know if you need anything else.

    • Stephan R

      Date: 07/28/2024

      Stephan R

      Date: 07/28/2024

      Excellent way to earn while passing time doing interesting surveys!!

      Dynata

      Date: 08/09/2024

      Hi *****! Thank you for your honest review. We are always happy to help when needed. Have a good day!

    • Vince T

      Date: 07/26/2024

      Vince T

      Date: 07/26/2024

      I have been member of this market research platform since 2008. I do surveys whenever I have time to earn reward points then cash out for gift cards. I would say I have made hundreds of dollars on this platform although the rewards merchants are still limited but it works for me. The reward points will never expire. What I don't like on this platform is some of the surveys have long qualification interview but did not give adequate credit or qualified me at the beginning but give no credit at the end. If this issue eliminated, I would give 5 stars

      Dynata

      Date: 07/29/2024

      Hi *****! Thank you for your honest and great feedback! We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • Gordon E

      Date: 07/26/2024

      Gordon E

      Date: 07/26/2024

      Lots of good surveys Staff are helpful if there is a problem

      Dynata

      Date: 07/29/2024

      Hi ******! Thank you for your honest review. We are always happy to help when needed. Have a good day!

    • Jim C

      Date: 07/26/2024

      Jim C

      Date: 07/26/2024

      Always enjoy the surveys and the interesting subject. Points are valuable. I do receive several emails requesting my participation in a survey, and thats good. The one item thats frustrating is an open survey and you start responding but then they tell you the survey was closed early. If so, why did they offer the survey?Other than that, I find the company helpful

      Dynata

      Date: 07/29/2024

      Hello ***! We appreciate your honest feedback. We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • James P

      Date: 07/24/2024

      James P

      Date: 07/24/2024

      I've been doing the surveys for over ten years, it's a great way to earn a little extra income.

      Dynata

      Date: 07/29/2024

      Hi *****! We are happy to know that you have been with us for many years! We can assure you that we are constantly working on ways to improve our members experience, surveys, promotions, and rewards we offer. Thank you for your feedback!

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