We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Market Research

Dynata

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Dynata has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.7

    Average of 398 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • JULIE S

      Date: 07/24/2024

      JULIE S

      Date: 07/24/2024

      When I have an issue this company takes care of me!!

      Dynata

      Date: 07/29/2024

      Hello *****! Thank you for giving us your feedback. We are glad to know that your account issue is handled quickly. Let us know if you need anything else.

    • MARSHA B

      Date: 07/24/2024

      MARSHA B

      Date: 07/24/2024

      I have been taking surveys with this company for many years. Sometimes the surveys will close for unknown reasons, but I have always gotten great service from their troubleshooters. They take the time to research the issue and, if warranted, will ***** any missed points.

      Dynata

      Date: 07/29/2024

      Hi ******! Thank you for giving us your feedback. We are glad to know that our support team was able to handle your account issue quickly. Let us know if you need anything else.

    • Stan H

      Date: 07/24/2024

      Stan H

      Date: 07/24/2024

      I have done surveys here for 15 years and the site is legit. I earn 2000 ff miles each month. There are problems from time to time since the surveys are created by outside sources. The staff always corrects for those instances when you get slammed by some automated glitch. They do a good job keeping things fair.

      Dynata

      Date: 07/29/2024

      Hello ****! We are thrilled to hear about your great experience with us. We hope to continue to provide you with surveys and rewards that best meet your needs, and especially support that does not disappoint. Thank you for your feedback!

    • Judy N

      Date: 07/21/2024

      I read the reviews before I wrote this. I just haven't had these problems. If there is a discrepancy with points and I contact them it is handled pleasantly and quickly. I enjoy the gift cards and in our current economy they definitely come in handy. I know people who are trying to get on this site and haven't been able. I'm totally happy with e-Rewards.

    • Mark S

      Date: 07/21/2024

      Mark S

      Date: 07/21/2024

      I have been a member of E-rewards reviews and surveys since 2016. I have enjoyed my participation in these surveys, and if and when a problem does arise, the **************** Team always response promptly, with a detailed explanation of the problem resolution.

      Dynata

      Date: 07/29/2024

      Hello ****! We are happy to hear that you are satisfied with the surveys, and our support team. Let us know if you need anything else. Have a good day!

    • Susan B

      Date: 07/21/2024

      Susan B

      Date: 07/21/2024

      Having just read the complaints from users of Dynata LLC, I count myself among the lucky ones who have never experienced such difficulties. There have been occasions when I have had to contact the company about missing points but it has always resolved my issue quickly and to my satisfaction. I honestly don't have anything negative to say about Dynata LLC and am always happy to complete its survey invitations.

      Dynata

      Date: 07/29/2024

      Hello *****! We are glad that your experience with us has been positive. Thank you for your honest feedback. Have a good day!

    • MPJ E

      Date: 07/21/2024

      MPJ E

      Date: 07/21/2024

      Too much time is often spent on qualification or disqualification as it were. It often seems that the surveys end up taking way more time to complete than suggested. And when long time qualification takes place only to get thrown out, it leads to disinterest. If this continues, I think you may begin to receive inaccurate data from participants as they hurry thru the surveys because they lack confidence in whether or not they will receive credit.

      Dynata

      Date: 07/29/2024

      Hi MPJ! We are aware of this type of concern and have been communicating with the relevant team for the necessary changes if needed. There is always something to improve on. Let us know if there is anything we can help with regarding your surveys. Thank you!

    • Shelley G

      Date: 07/20/2024

      Shelley G

      Date: 07/20/2024

      I had a problem where I was no longer receiving emails from E-Rewards. I wrote customer service and they fixed it ****************************

      Dynata

      Date: 07/22/2024

      Hi *******! Thank you for giving us your feedback. We are glad to know that our support team was able to handle your account issue quickly. Let us know if you need anything else.

    • SANDRA C

      Date: 07/19/2024

      SANDRA C

      Date: 07/19/2024

      I have had a fine experience with the company. I like doing the surveys and getting the points for rewards. It has been well worth my time for many years. I have earned points mostly for air travel and have been able to travel several times simply on rewards I receive. Great program!

      Dynata

      Date: 07/22/2024

      Hi ******! We are happy to hear that you are earning points/miles while taking surveys with us. We are glad that your experience with us has been positive so far! Have a good day.

    • Randolph P

      Date: 07/19/2024

      Randolph P

      Date: 07/19/2024

      e-Rewards is for someone who is not in a hurry and has time they can devote to it. I've experienced a multitude of frustrations but I give Dynata great credit for almost always responding to my numerous complaints in a satisfactory manner. All too often it seems companies ask questions to get the responder's personal information then will abruptly close the survey with no reward being offered, a circumstance which truly aggravates me. There are usually what I would call qualifying questions in many of the surveys that should appear up front but often do not. If you give the wrong answer to one of those questions, which frequently inquire about in what industry you are employed, then the survey closes and you get no reward. I can see the justification in asking such questions regarding most surveys but these qualifying questions should show up long before I have wasted so much time giving other answers and sharing my personal information. Either that or I should receive a token partial reward for the time I have spent answering questions.

      Dynata

      Date: 07/22/2024

      Hello *****! We appreciate your time and effort to provide us with feedback. We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    Dynata is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.