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Business Profile

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Dynata

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dynata has 9 locations, listed below.

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    Customer Review Ratings

    3.74

    Average of 394 Customer Reviews

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    Review Details

    • David M

      Date: 07/12/2024

      David M

      Date: 07/12/2024

      Everything has been great! 4 stars, because the app is slow on loading survey pages. Website works better for me.I've had a few surveys I didn't get credit for.Customer service found the *********************** and gave me credit for them.Excellent customer service!

      Dynata

      Date: 07/22/2024

      Hi *****! We appreciate your honest feedback. There is always something to improve on. Let us know if there is anything we can help with regarding your surveys. Thank you!

    • An L

      Date: 07/12/2024

      An L

      Date: 07/12/2024

      I have been a member of the e-Rewards opinion panel for many years (probably more than 15, but I don't keep track). They are a legitimate company and I enjoy taking the surveys. Occasionally their system would run into some technical issues but if I take the time to submit a report, they are usually very responsive and helpful. A few years ago, their system decided to ban me for whatever reason and I was shut out from all surveys, even though nothing about me had changed. After I reported it, the Support Team was able to resolve the matter. Once in a while, after I completed a survey and was thanked by the system, the same system would error out or give me a message that I had disqualified and the survey was not appropriate for me. Years ago, the Support Team would brush aside my report but I have to say in the last 5 years or so, they have mostly responded favorably, crediting me for the points because I did complete the survey (especially in cases where I manage to take a screen capture, which is not always possible). I am generally happy being a member of e-Rewards and do recommend them.

      Dynata

      Date: 07/22/2024

      Hello An! We appreciate your honest feedback, and for being a long time member! We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. Please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • Mark L

      Date: 07/12/2024

      Mark L

      Date: 07/12/2024

      I've been a member of e-Rewards since 2016 and have always had positive experiences. Occasionally a survey might stop functioning before it reached completion, and the Support Team would make sure I received full credit. They are very responsive and professional. e-Rewards is a business model to be emulated.

      Dynata

      Date: 07/22/2024

      Hi ****! We are happy to know that you have been with us for many years! We can assure you that we are constantly working on ways to improve our members experience, surveys, promotions, and rewards we offer. Thank you for your feedback!

    • JULIAN C

      Date: 07/12/2024

      JULIAN C

      Date: 07/12/2024

      I have been doing surveys for less than one year. So far so good I have not had any hard technical issues. If you have a problem, they always fix it. The support team is responsive, and they help when surveys close early because a technical issue with the survey.

      Dynata

      Date: 07/22/2024

      Hi ******! Thank you for sharing your overall wonderful experience with us. We hope to be able to continue to provide you with excellent service. Have a good day!

    • Nooshin S

      Date: 07/11/2024

      Nooshin S

      Date: 07/11/2024

      have been a member since I started my membership with e-rewards more than 12 years ago. I have never had a problem with them.

      Dynata

      Date: 07/22/2024

      Hi *****! We are happy to know that you have been with us for many years! We can assure you that we are constantly working on ways to improve our members experience, surveys, promotions, and rewards we offer. Thank you for your feedback!

    • Cheryl D

      Date: 07/11/2024

      Cheryl D

      Date: 07/11/2024

      I have been a member of e-rewards since 2014 and was surprised to find that the method of receiving rewards after completing a survey had changed to the recipient's determinant. However, whenever I have not received the survey rewards to which I had been entitled by letting them know, I would always receive a response the next day, correcting the error. The surveys provided are very diverse and for the most part quite interesting. Keep up the good work!

      Dynata

      Date: 07/22/2024

      Hi ******! We are happy to hear that you are satisfied with the surveys, and our support team. Let us know if you need anything else. Have a good day!

    • Roberta L

      Date: 07/11/2024

      Roberta L

      Date: 07/11/2024

      The surveys are interesting and the rewards are reasonable. If you have a problem (which doesn't happen often ) the customer service is excellent. I have dropped a couple of survey groups after a few months because they weren't great to work with but I have been with Web Perspectives for years. I love earning free gift cards for my ebook purchases.

      Dynata

      Date: 07/22/2024

      Hi *******! We are happy to hear that you are satisfied with our services, and our support team. Let us know if you need anything else. Have a good day!

    • Dolores P

      Date: 07/11/2024

      Dolores P

      Date: 07/11/2024

      I joined E Rewards years ago and enjoy the experience of taking their surveys and getting rewards. Highly recommend joining this survey group. I recently had a problem redeeming an award and a customer service representative told me what to do. Problem solved. I will continue being a member for a long, long time.

      Dynata

      Date: 07/22/2024

      Hi *******! Thank you for giving us your feedback. We are glad to know that our support team was able to handle your account issue quickly. Let us know if you need anything else.

    • ALEXANDER P

      Date: 07/10/2024

      ALEXANDER P

      Date: 07/10/2024

      Great services and surveys and customer support following ********************** challenges.

      Dynata

      Date: 07/12/2024

      Hi *********! We are happy to hear that you are satisfied with the surveys, and our support team. Let us know if you need anything else. Have a good day!

    • Susan P

      Date: 07/10/2024

      Susan P

      Date: 07/10/2024

      I had a problem getting into my jet opinions account and couldn't find a number to contact them. My husband sent a message and by the next day I was contacted and my problems were fixed.

      Dynata

      Date: 07/12/2024

      Hi ******! Thank you for giving us your feedback. We are glad to know that our support team was able to handle your account issue quickly. Let us know if you need anything else.

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