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Business Profile

Collections Agencies

Recovery Solutions Group, LLC

Reviews

Customer Review Ratings

4.91/5 stars

Average of 96 Customer Reviews

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Review Details

  • Review fromRobert O

    Date: 03/13/2024

    5 stars

    Robert O

    Date: 03/13/2024

    Collecting from some property management companies can be a nightmare but RSG managed to collect a couple of year and a half old debts that had eluded my company for several months and they did it in less than a week! Chelsea Glanden and her team were extremely professional and she was transparent and up front with their fees and how they were going to go about collecting the debt. I am very pleased with the service RSG provided and would recommend them to anyone having issues getting companies to pay their debts.

    Recovery Solutions Group, LLC

    Date: 04/15/2024

    Thank you for taking the time to share your positive experience. We genuinely appreciate you trusting RSG to assist in collecting your delinquent receivables and look forward to a continued partnership!
  • Review fromB. H

    Date: 02/06/2024

    5 stars

    B. H

    Date: 02/06/2024

    Chelsea and her team are professional and efficient. They go out of their way to help on difficult accounts and always keep me informed of progress and options available to me. Once they have the information they need, you only need to be as involved as you want to be while they handle everything for you.

    Recovery Solutions Group, LLC

    Date: 02/29/2024

    Thank you for taking the time to share your experience. We truly appreciate it. We look forward to helping with all of your collection needs.
  • Review fromViolet E

    Date: 02/01/2024

    5 stars

    Violet E

    Date: 02/01/2024

    We have had the most wonderful experience working with RSG. Bill Berry is a true gem in the industry. He is extremely communicative and does a great job at staying on tops of things! We will continue our relationship with RSG and Bill and recommend them to our associates.

    Recovery Solutions Group, LLC

    Date: 02/29/2024

    We truly appreciate you taking the time to share your experience with our team! We look forward to a long-standing collections partnership.
  • Review fromAmber S

    Date: 01/18/2024

    5 stars

    Amber S

    Date: 01/18/2024

    RSG was great! Hired them to help collect from a non responsive customer and within a month they were able to collect the money for us! Will definitely use this company again for collections!

    Recovery Solutions Group, LLC

    Date: 01/22/2024

    Thank you, Amber! We appreciate you taking the time to shout out our team and look forward to a continued recovery partnership.

    Michelle Shaw | GM
    302-335-7872
  • Review fromTeresa W

    Date: 12/15/2023

    5 stars

    Teresa W

    Date: 12/15/2023

    The BEST Recovery company I've ever dealt with. The got my money fast to me and work really hard and stayed in contact with me to let me know what was going on at all times. I WILL be using this company again for all my company delinquent invoices. Thank you Bill and Brandon Happy customer here

    Recovery Solutions Group, LLC

    Date: 12/18/2023

    We're truly grateful and appreciate you taking the time to leave us feedback. We look forward to a continued recovery partnership. I will share this shoutout of Bill and Brandon with the entire RSG team. Thanks again!

  • Review fromcurt m

    Date: 11/16/2023

    5 stars

    curt m

    Date: 11/16/2023

    My experience with them was perfect. I had a collection matter and they always kept me informed and acted professionally at all times. The situation was resolved with a full collection on my account.

    If I ever have another collection matter I would not hesitate to use them again.

    Recovery Solutions Group, LLC

    Date: 12/18/2023

    We're truly grateful and appreciate you taking the time to leave us feedback. We look forward to a continued recovery partnership. I will share this shoutout with the entire RSG team. Thanks again!
  • Review fromAdam S

    Date: 11/14/2023

    5 stars

    Adam S

    Date: 11/14/2023

    Bill Berry & RSG is amazing to work with. He is extremally communicative, and will work hard on your behalf to get the job done!

    Recovery Solutions Group, LLC

    Date: 12/18/2023

    We're truly grateful and appreciate you taking the time to leave us feedback. We look forward to a continued recovery partnership. I will share this shoutout of Bill with the entire RSG team. Thanks again!
  • Review fromKittyara M

    Date: 11/14/2023

    5 stars

    Kittyara M

    Date: 11/14/2023

    I have had such a great experience working with Bill, and I know I can always count on great communication, follow through, and timely updates.

    Recovery Solutions Group, LLC

    Date: 12/18/2023

    We're truly grateful and appreciate you taking the time to leave us feedback. We look forward to a continued recovery partnership. I will share this shoutout of Bill with the entire RSG team. Thanks again!
  • Review fromAnna H

    Date: 11/14/2023

    5 stars

    Anna H

    Date: 11/14/2023

    I have been working with Bill for many years now. He has help my company collect past due payments in a quick and timely fashion. Bill is great at communicating what is happening behind the scenes and it's a pleasure working with him.

    Recovery Solutions Group, LLC

    Date: 12/18/2023

    We're truly grateful and appreciate you taking the time to leave us feedback. We look forward to a continued recovery partnership. I will share this shoutout of Bill with the entire RSG team. Thanks again!
  • Review fromNiki R

    Date: 11/14/2023

    5 stars

    Niki R

    Date: 11/14/2023

    I have dealt with a few collection services and RSG is one of the best. Bill and his team have a wealth of knowledge in the field. Bill encourages you to ask questions and responds right away. They are amazing at finding the information needed to locate the debtor. I would definitely recommend them.

    Recovery Solutions Group, LLC

    Date: 12/18/2023

    We're truly grateful and appreciate you taking the time to leave us feedback. We look forward to a continued recovery partnership. I will share this shoutout of Bill with the entire RSG team. Thanks again!

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