Reviews
This profile includes reviews for Continental Finance Company, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 857 Customer Reviews
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Review fromJaclyn S
Date: 04/28/2025
5 starsJaclyn S
Date: 04/28/2025
So far I haven’t had any issues with this company. Their website and app could be way better though.
Continental Finance Company, LLC
Date: 04/29/2025
Thank you for the kind words! We are always here when you need us.Review fromRonald K
Date: 04/24/2025
5 starsRonald K
Date: 04/24/2025
Was helpful direct and fully understandable
Wish all their agents were as direct as she was todayContinental Finance Company, LLC
Date: 04/25/2025
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!Review fromAmariyah B
Date: 04/24/2025
5 starsAmariyah B
Date: 04/24/2025
Great representative! He assisted with my needs and very patientContinental Finance Company, LLC
Date: 04/25/2025
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!Review fromDeborah K
Date: 04/22/2025
1 starDeborah K
Date: 04/22/2025
This card was approved on April 8, 2025. The email says I would receive it in 7-10 business days (some sites say it will be mailed within three days). It is now after hours in the 22nd of April and no card. I paid $95 up front for this card and then come to find out there is another $99 annual charge on a $400 balance, so I am paying $200 up front for $300 in credit!!! Then I try calling customer service and there are NINETY CUSTOMERS AHEAD OF ME!!! What an absolute rip off. Totally abusive and deceptive marketing practices.Continental Finance Company, LLC
Date: 04/23/2025
Thank you for the review and we apologize for the frustration and inconvenience. We would love to resolve your concerns. Please reach out to [email protected] for further assistance!Review fromJames F
Date: 04/22/2025
5 starsJames F
Date: 04/22/2025
The representative was polite and knowledgeable she guided me through every step of the way and made it easy for me to transact my business with her. I thank her very muchContinental Finance Company, LLC
Date: 04/23/2025
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!Review fromJules N
Date: 04/18/2025
5 starsJules N
Date: 04/18/2025
Has consistently met my needs. I have had great experience with customer service.Continental Finance Company, LLC
Date: 04/21/2025
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!Review fromIsaac H
Date: 04/18/2025
5 starsIsaac H
Date: 04/18/2025
Customer service was the best and they answered all my questions thank you guysContinental Finance Company, LLC
Date: 04/21/2025
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!Review fromScott C
Date: 04/18/2025
4 starsScott C
Date: 04/18/2025
Limit and usage are extremely good with this Surge Mastercard. But making cardholder wait 3 months for a cash advance punishes a cardholder suddenly in a funancial bind.Continental Finance Company, LLC
Date: 04/21/2025
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!Review fromRODNEY S
Date: 04/17/2025
5 starsRODNEY S
Date: 04/17/2025
Fast service and customer service rep was awesome. Took a minute to get to customer service through automated system.Continental Finance Company, LLC
Date: 04/21/2025
Thank you for the kind words! We are always here when you need us.Review fromKevin L
Date: 04/17/2025
5 starsKevin L
Date: 04/17/2025
My experience was great with the representative was great! I was very pleased thanks!Continental Finance Company, LLC
Date: 04/21/2025
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
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