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Business Profile

Plumber

Benjamin Franklin Plumbing
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.87

Average of 120 Customer Reviews

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Review Details

  • Sue O

    Date: 05/06/2024

    Very quick service - same day that I called. Chad was courteous and did a great job. He replaced the part and explained what was done.

  • Sharon J

    Date: 04/23/2024

    Same day service and tech Carlos was friendly, very professional and efficient. Highly recommend this company.

  • Ernie B

    Date: 04/22/2024

    Matt from benjamin franklin plumbing arrived within the time given to us l. He was professional, knowledgeable and courteous to us. He also took great cautions to protect our home and cleaned up after himself! Too bad we didn't get mad on our first visit. Thank you Matt you literally saved our butts.

  • Steven S

    Date: 04/19/2024

    Called for an estimate and my new water heater was installed the same day. The tech was awesome

  • Ronald B

    Date: 04/17/2024

    Austin came out to my house and did an amazing job. He answered some of my questions about the plumbing. He was at my home promptly and did a full inspection. Thank goodness there wasn’t any problems nor issues. We are grateful for Benjamin Franklin plumbing.

  • Margaret S

    Date: 04/13/2024

    Service was prompt and thorough. The technician - Michael G was professional, personable, knowledgeable and efficient. He provided much needed suggestions and insights into identification of potential concerns beyond the scope of the immediate sump pump failure & replacement troubleshooting. We were very fortunate to have met him on a professional and personal level.

  • Bridget P

    Date: 04/11/2024

    We had a plumbing problem that very few plumbers were interested in fixing.
    Until Benjamin Franklin Wilmington took it on. They researched and eventually designed something that solved the issue. It was impressive.
    Hank and his team were exceptional, innovative and a pleasure to work with. Hank problem solves on the spot - a vast wealth of knowledge and experience.

  • shawn k

    Date: 03/26/2024

    Michael was absolutely amazing. I feel lucky to have his help and expertise.

  • Henry P

    Date: 03/18/2024

    Complete excellence!!…. my service call was answered and scheduled very promptly….my service tech arrived earlier than expected…Very professional and attentive to the service being provided…. Carlos Z. explained everything in detail…. The process start to finish as well as recommendations for the restoration company affiliated with them, which I went on to choose to complete the next step of the repair for the damage to my home… everything was finished in a timely fashion, and the amount of the job was very reasonable!!!…. He also showed me various options for future repair for the replacement of the old pcp pipes in my home as well as other options for the scope of the job… I would Highly recommend BenFranklin for all future plumbing needs!! Great people, Great Company!!

  • David M

    Date: 03/15/2024

    The guy does a great job and very friendly. I would highly recommend him

Benjamin Franklin Plumbing is BBB Accredited.

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