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Business Profile

Electronics Recycling

GadgetGone, LLC

Reviews

This profile includes reviews for GadgetGone, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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GadgetGone, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.61/5 stars

    Average of 176 Customer Reviews

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    Review Details

    • Review fromDona A

      Date: 09/26/2024

      5 stars

      Dona A

      Date: 09/26/2024

      From the time I submitted my device to actually receiving check, I was kept informed through the processes. Emails were answered in very timely manner. I am very pleased with GadgetGone.

      GadgetGone, LLC

      Date: 10/23/2024

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review frombarry c

      Date: 09/19/2024

      3 stars
      appreciate follow up and communication......site does not make it clear about phone condition for offer quoted.
    • Review fromJoshua P

      Date: 09/16/2024

      5 stars

      Joshua P

      Date: 09/16/2024

      They were a lot faster than I thought. Even gave me more than promised. Will definitely use again in the future.

      GadgetGone, LLC

      Date: 10/23/2024

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromParks C

      Date: 09/16/2024

      5 stars

      Parks C

      Date: 09/16/2024

      Very communicative throughout the process, quick turnaround once i sent my phone in and gave me the value on the phone I expected. The payment process was seamless as well. Will do business with them again!

      GadgetGone, LLC

      Date: 10/23/2024

      Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!
    • Review fromBrendan M

      Date: 09/09/2024

      5 stars

      Brendan M

      Date: 09/09/2024

      ******* and the team were very helpful and went out of their way to be accommodating!

      GadgetGone, LLC

      Date: 09/16/2024

      Hi *******, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!GadgetGone Support Team
    • Review fromKatie D

      Date: 09/03/2024

      5 stars

      Katie D

      Date: 09/03/2024

      I had a great experience selling my old iPhone to Gadget Gone. They were easy to work with and send money just a day after receiving my phone. They said it would take 2 - 4 business days to hit my account, but it was there the next day. They were honest and fair in their pricing. I would definately sell to them again. Thanks Gadget Gone!

      GadgetGone, LLC

      Date: 09/16/2024

      Hi *****, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!GadgetGone Support Team
    • Review fromSteve M

      Date: 09/01/2024

      5 stars

      Steve M

      Date: 09/01/2024

      I was absolutely thrilled to have found GadgetGone, LLC online to sell my ****** Pixel 8 Pro slightly used but in an absolutely mint condition mobile device. **** was my contact person and from the start, I saw this person was going to be the reason I found this site online to sell my device, among so many online choices to the tech consumer like myself. Dealing with this firm was an absolutely seamless experience, and when adding to that ****'s ***** Five-Star ***** level of business professionalism, I felt very confident and knew immediately this company was operating at a high level of customer service not experienced by many (including myself) available on the internet. I have to believe that **** wasn't the only person employed by this firm operating at such a professional and customer satisfying level, but from where I sit **** was the Deal-Maker for GadgetGone LLC and undoubtedly a very valuable asset to this company's bottom-line. If **** isn't an owner or senior member of management with GadgetGone already, this would surprise me and inspire me to strongly recommend to anyone in the management structure of GadgetGone LLC to include this individual in management and include their input at every corporate or shareholder meeting. You can thank me later for this recommendation concerning my career path suggestion(s) for **** but indirectly this is what I do for a living. For over 10 years in this uncompensated position I have had something to do with making many companies more successful by simply recognizing a diamond in the **** or bringing to light an outstanding individual already on their payroll and if not already realized by their firm. At absolutely the highest level possible, I strongly suggest to anyone reading my *****Five-Star Rating***** of my incredibly satisfying experience using GadgetGone for any unwanted or unused tech devices for resale or trade-in purposes. You won't be disappointed with your online choice. ***** ******, **************

      GadgetGone, LLC

      Date: 09/02/2024

      Hi *****, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!GadgetGone Support Team
    • Review fromJeanine B

      Date: 08/30/2024

      4 stars

      Jeanine B

      Date: 08/30/2024

      I was reluctant to use an online selling platform but a relative had positive *********** saw GadgetGone was a BBB member so I tried it for my 3 year old phone in excellent condition, gently used, well protected with a body case & liquid glass with an initial online assessed value of $190.The negatives of my experience:- **** is their delivery method. I was freshly reeling from a new phone being stolen via this way of delivery.- Questionable communication between the tech team & the customer service *** assigned to my order. *** stated tech's assessment in short indicated noticeably used condition, screen scratches, unlocked but still associated with the carrier- huh? Offered $41.Positives:-Free delivery with the option to purchase $2 insurance.-Received a welcome ***************** to ask questions upon agreement to work with GadgetGone. Nice touch.-Prompt email/text responses with detailed ********************** of your order. The *** did go back & reviewe the tech team's info then clarified the offer since I questioned their ************** solidified the unlocked status with no carrier attachments I was then offered $143. The *** did provide the tech's notations in the email correspondences.- They have several ways of payment like bank transfer, gift card, & PayPal.Things to remember:-Take detailed pictures of the devices along with their identifying #'s.- Open an on line account with **** to track your package through their informed delivery service.- Purchase the $2 insurance upon setting up your delivery info with GadgetGone.- If the tech team's offer honestly seems off then stand your ground & be persistent with questioning. I will consider using GadgetGone in the future but will be holding my breath again until they have the goods in their possession.

      GadgetGone, LLC

      Date: 09/02/2024

      Hi *******, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!GadgetGone Support Team
    • Review fromRick G

      Date: 08/29/2024

      5 stars

      Rick G

      Date: 08/29/2024

      Gadgetgone is GREAT!!! Easy process, cree shipping and gives the best prices. Have sold numerous devices to ********************** and will continue to sell to them as I ceel their evaluations are fair and honest. They have even giving more for some devices as compared to the original quote. Highly recommend!

      GadgetGone, LLC

      Date: 09/02/2024

      Hi ****, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!GadgetGone Support Team
    • Review fromJayne W

      Date: 08/26/2024

      5 stars

      Jayne W

      Date: 08/26/2024

      We used this company for the first time this month and they offered us triple what I was quoted from my local phone buy-back kiosk. We received payment promptly. No issues at all. Great experience!

      GadgetGone, LLC

      Date: 09/02/2024

      Hi *****, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!GadgetGone Support Team

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