We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Health Savings Administrators

The Rx Helper

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Savings Administrators.

Reviews

Customer Review Ratings

4.3

Average of 123 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Patty D

    Date: 05/16/2025

    Patty D

    Date: 05/16/2025

    Great company. They really go all out to help people get the medication they need. They walk you along the process step by step and when you call They have direct answers. They helped me so much. Would definitely recommend them.

    The Rx Helper

    Date: 05/21/2025

    Thank you for your kind words! Were so glad to hear that we could help you through the process and provide the support you needed. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience!

  • Ana F

    Date: 04/19/2025

    Ana F

    Date: 04/19/2025

    The Rx staff has been patient and very helpful. The doctor's staff has been uncooperative and has prevented me from being able to get the prescribed medication for weeks, as well as have made it difficult for Rx to do their part. at their usual reliable pace.

    The Rx Helper

    Date: 04/23/2025

    Thank you so much for your kind words ****!

  • Cissy G

    Date: 04/07/2025

    Cissy G

    Date: 04/07/2025

    My experience started off rocky due to me not being able to find the paperwork RX Helper needed!! I did receive calls every few days to see if I had found the paperwork! Everyone I spoke with was very kind. After I sent them my paperwork and my doctor sent his, the ball started rolling fast!! My medicine should be here this evening. I am very pleased with this company.

    The Rx Helper

    Date: 04/09/2025

    Thank you for sharing your experience! We're so glad to hear that everything worked out and that you're happy with the service. We appreciate your patience and kind words about our team! If you need anything else, feel free to reach out.

  • Alta P

    Date: 03/27/2025

    Alta P

    Date: 03/27/2025

    I have had a wonderful experience with them. If I have a problem they try to help but I know some things are impossible. But I appreciate the help I get and the follow **** Thank you again

    The Rx Helper

    Date: 03/31/2025

    Thank you so much for your kind words! Were glad to hear that youve had a positive experience with us. We truly appreciate your understanding and are always here to help whenever you need. Thank you again for your support!

  • Cristina d

    Date: 03/23/2025

    Cristina d

    Date: 03/23/2025

    ********. I canceled in less than 24 hours. It was not the medicine I needed , they were going to send me a dangerous medicine that can cause DEATH. I paid $60.00 for enrollment $49.95 for a medication that had not been approved by primary doctor and was not the medicine I needed . They read their agreement at 100 words per minute and if you interrupt they say DO NOT INTERRUPT I am reading from a script.

    The Rx Helper

    Date: 03/25/2025

    Thank you for contacting us via BBB Reviews.  Unfortunately this is a
    social media platform and we do not have access to your personal
    account.  We would love to speak with you. We will pass it on your
    information to an advocate or please contact us directly at
    ************. Thank you.

  • Monica F

    Date: 03/21/2025

    Monica F

    Date: 03/21/2025

    I have been a member of Rx Helper for approximately 2 years. It's been very difficult to obtain my medication for diabetes. I have gone without my meds too many times to count. The whole experience has been extremely tiring & frustrating. Then, recently, I had an associate who went over and above trying to figure the whole mess of what was happening. She reported to me the progress she was making frequently & was very polite to me. And, yes, I did receive the medication without missing a dose. Her name is ******* & as your employee I hope you recognize her talents, advocacy, professionalism and all she does for your company. Thank you, ****** *.

    The Rx Helper

    Date: 03/24/2025

    Thank you for sharing your experience, ******. We're so glad to hear that ******* went above and beyond to resolve your issue. We truly appreciate your recognition of her professionalism and dedication. Your feedback is valuable, and we're grateful to have you as a member!

  • Charles F

    Date: 03/10/2025

    Charles F

    Date: 03/10/2025

    My agent was kind and understanding and caring. The agent was able to find out what I needed to complete my membership. I was more than satisfied.

    The Rx Helper

    Date: 03/11/2025

    Thank you for your kind words! We're so glad to hear that your agent was kind, understanding, and able to assist with your membership. We truly appreciate your feedback and are happy youre satisfied!

  • Michael C

    Date: 02/20/2025

    Michael C

    Date: 02/20/2025

    It took a few tries to get all the paperwork in, but after I did I got my medicine after a few weeks.I saved quite a bit of money

    The Rx Helper

    Date: 03/26/2025

    Thank you for sharing your experience! If you need any further assistance, don't hesitate to reach out!

  • Kathleen T

    Date: 02/20/2025

    Kathleen T

    Date: 02/20/2025

    I called the Rx Helper this morning to clear up an issue I'd been having regarding my medication. I was fortunate to speak with a **************** representative named ****. He listened to my concerns, reviewed my account and was able to complete the process required to receive my medication. I highly recommend Rx Helper to people having problems paying for their medications.

    The Rx Helper

    Date: 02/21/2025

    Thank you for your wonderful feedback! We're so glad to hear that you
    had a positive experience with our support staff and service. We strive
    to provide professional and kind service, and we're happy it showed. We
    appreciate your support and look forward to assisting you again!

  • Linda K

    Date: 01/29/2025

    Linda K

    Date: 01/29/2025

    Thank you for all your help with the meds I have to take

    The Rx Helper

    Date: 02/03/2025

    Thank you for the kind words *****!

The Rx Helper is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.